# Server issues (change the less than 15 characters minimum please)

**URL:** <https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627>\
**Category:** Bug Reports\
**Created:** [March 4, 2019, 5:49pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627 "2019-03-04T17:49:00Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [March 4, 2019, 5:49pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/1 "2019-03-04T17:49:00Z")

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Spinning wheel of frustration for PC/Mobile on at least the Central US Server.  
Matches take forever to start and then also to get the victory screen.  
Tested on 2 separate internet sources.

[![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/b/2bfd58ff2e85787d100e7b27f507a17464fa8b20.jpeg "When a match takes longer to Ioad it, than to actually complete it. 🙄") ](https://www.youtube.com/watch?v=NOtlVMuI_M8)

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**Author:** ![Koromac](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koromac/32/59857_2.png) [@Koromac](https://community.gemsofwar.com/u/Koromac)\
**Post date:** [March 4, 2019, 5:55pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/2 "2019-03-04T17:55:48Z")

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Confirmed. It’s horrible. What’s going on? Hamster wheels ran out of juice?

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**Author:** ![Macawi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macawi/32/21289_2.png) [@Macawi](https://community.gemsofwar.com/u/Macawi)\
**Post date:** [March 4, 2019, 5:57pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/3 "2019-03-04T17:57:56Z")

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Same here, for the last 15 minutes or so it’s been extremely laggy.

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**Author:** ![Chuckles](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/chuckles/32/50813_2.png) [@Chuckles](https://community.gemsofwar.com/u/Chuckles)\
**Post date:** [March 4, 2019, 6:04pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/4 "2019-03-04T18:04:57Z")

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Taking way longer to upgrade troops I noticed. Like way longer.

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**Author:** ![Doll](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/doll/32/69173_2.png) [@Doll](https://community.gemsofwar.com/u/Doll)\
**Post date:** [March 4, 2019, 6:26pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/5 "2019-03-04T18:26:13Z")

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Here on PS4 also, so laggy!!

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**Author:** ![Barney\_Stinson](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/barney_stinson/32/37796_2.png) [@Barney\_Stinson](https://community.gemsofwar.com/u/Barney_Stinson)\
**Post date:** [March 4, 2019, 6:40pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/6 "2019-03-04T18:40:39Z")

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European or Germany too. Nice that you confirm its not my phonecomnection

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**Author:** ![Neritar](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/neritar/32/39263_2.png) [@Neritar](https://community.gemsofwar.com/u/Neritar)\
**Post date:** [March 4, 2019, 6:46pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/7 "2019-03-04T18:46:30Z")

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Same for me - the game is very laggy. Europe.

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**Author:** ![Mariana](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mariana/32/63233_2.png) [@Mariana](https://community.gemsofwar.com/u/Mariana)\
**Post date:** [March 4, 2019, 6:55pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/8 "2019-03-04T18:55:36Z")

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Same here, Western Canada

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**Author:** ![IbstockMafia](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ibstockmafia/32/74600_2.png) [@IbstockMafia](https://community.gemsofwar.com/u/IbstockMafia)\
**Post date:** [March 4, 2019, 7:23pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/9 "2019-03-04T19:23:22Z")

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Same on Xbox One also

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**Author:** ![Nonsheep](https://avatars.discourse-cdn.com/v4/letter/n/e8c25b/32.png) [@Nonsheep](https://community.gemsofwar.com/u/Nonsheep)\
**Post date:** [March 4, 2019, 7:34pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/10 "2019-03-04T19:34:09Z")

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Same here PS4 - NW US - Montana

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**Author:** ![Emanon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/emanon/32/45715_2.png) [@Emanon](https://community.gemsofwar.com/u/Emanon)\
**Post date:** [March 4, 2019, 7:42pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/11 "2019-03-04T19:42:19Z")

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Same PC/Mobile CO, US. Everyone in game chat has confirmed it’s laggy on their end as well.

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**Author:** ![Chuckles](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/chuckles/32/50813_2.png) [@Chuckles](https://community.gemsofwar.com/u/Chuckles)\
**Post date:** [March 4, 2019, 8:18pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/12 "2019-03-04T20:18:04Z")

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Game is unplayable. If I want to wait five minutes to load a battle I’ll play LGOH.  
But two minutes to open a mail? Or anything else? Pass. Since it seems to be affecting everyone I’ll stop playing til its fixed. Even battles seem to be going more slowly.

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**Author:** ![Chuckles](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/chuckles/32/50813_2.png) [@Chuckles](https://community.gemsofwar.com/u/Chuckles)\
**Post date:** [March 4, 2019, 8:19pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/13 "2019-03-04T20:19:07Z")

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More like hamster wheel ran out of hamster

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**Author:** ![PsyTech](https://avatars.discourse-cdn.com/v4/letter/p/779978/32.png) [@PsyTech](https://community.gemsofwar.com/u/PsyTech)\
**Post date:** [March 4, 2019, 8:34pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/14 "2019-03-04T20:34:59Z")

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Even the servers are sad and upset that Earth’s Fury isn’t available.

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**Author:** ![Rojo1](https://avatars.discourse-cdn.com/v4/letter/r/9dc877/32.png) [@Rojo1](https://community.gemsofwar.com/u/Rojo1)\
**Post date:** [March 4, 2019, 9:05pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/15 "2019-03-04T21:05:15Z")

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Same old crap. Different day.

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**Author:** ![Chuckles](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/chuckles/32/50813_2.png) [@Chuckles](https://community.gemsofwar.com/u/Chuckles)\
**Post date:** [March 4, 2019, 10:52pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/16 "2019-03-04T22:52:18Z")

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Never had it slow like this since october

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [March 4, 2019, 10:55pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/17 "2019-03-04T22:55:09Z")

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Seems to be working again on PC/mobile.

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [March 4, 2019, 10:58pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/18 "2019-03-04T22:58:32Z")

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We are looking into our server performance now. It should be a little better than earlier, but we are still investigating.

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**Author:** ![Koromac](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koromac/32/59857_2.png) [@Koromac](https://community.gemsofwar.com/u/Koromac)\
**Post date:** [March 5, 2019, 2:25pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/19 "2019-03-05T14:25:06Z")

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Are there any compensation plans for the recent server issues?  
I probably lost around 30-45 minutes of my free time just because the servers were lagging like crazy.

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**Author:** ![vanyel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/vanyel/32/32071_2.png) [@vanyel](https://community.gemsofwar.com/u/vanyel)\
**Post date:** [March 5, 2019, 3:28pm UTC](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627/20 "2019-03-05T15:28:57Z")

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I think the policy is you have to lose an hour or more of the time you were already wasting playing match 3 games before compensation can be requested. So 45 mins doesn’t quite qualify.

Seriously? What kind of compensation are we entitled to for a few hours of slow servers? If it lasted a full day or more perhaps a different story but 45 minutes of lost productivity??? The time line of posts above suggest about 5-6 hours. Come on now…

[Next page](https://community.gemsofwar.com/t/server-issues-change-the-less-than-15-characters-minimum-please/52627.md?page=2)
