# Server Hamster Died **URL:** \ **Category:** Support\ **Created:** [February 25, 2018, 3:12am UTC](https://community.gemsofwar.com/t/server-hamster-died/36289 "2018-02-25T03:12:17Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Ghaleon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ghaleon/32/24539_2.png) [@Ghaleon](https://community.gemsofwar.com/u/Ghaleon)\ **Post date:** [February 25, 2018, 3:12am UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/1 "2018-02-25T03:12:17Z")
Did someone forget to feed the hamster in the wheel seems like all services are down for mobile and PS4. ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [February 25, 2018, 3:13am UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/2 "2018-02-25T03:13:25Z")
Thank goodness for monster hunter world! šŸ˜ ---
**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\ **Post date:** [February 25, 2018, 3:14am UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/3 "2018-02-25T03:14:58Z")
I had some issues over here too. Maybe PCā€™s server hamsters are attending to the funeral service of his brethenā€¦ šŸ¤” ---
**Author:** ![Stan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stan/32/29888_2.png) [@Stan](https://community.gemsofwar.com/u/Stan)\ **Post date:** [February 25, 2018, 3:29am UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/4 "2018-02-25T03:29:44Z")
We were just fine a few minutes ago. PS4 in Canada. ---
**Author:** ![Lyya](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lyya/32/3650_2.png) [@Lyya](https://community.gemsofwar.com/u/Lyya)\ **Post date:** [February 25, 2018, 3:35am UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/5 "2018-02-25T03:35:37Z")
On a related but unrelated note, my site is undergoing DNS issues as well, and some services (My Collection for everyone, and for many people the entire site) will be down until service has been restored. ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [February 25, 2018, 3:39am UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/6 "2018-02-25T03:39:07Z")
Hello everyone, I have passed this on. Thanks for the heads up! ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [February 25, 2018, 3:53am UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/7 "2018-02-25T03:53:37Z")
HI All, Currently investigating: 1. Database is healthy 2. Servers are healthy 3. Server Status page is giving me a DNS error (weird!) 4. [gemsofwar.com](http://gemsofwar.com) is giving me DNS error too (makes sense, given 3) 5. Able to play on all mobile/pc devices in our office My initial guess is that there might be a DNS error affecting some people, and it just hasnā€™t affected the DNS cache for our office yet. TL;DR: Server Hamster is alive and well, I think, but uncontactable by some folksā€¦ Iā€™ll continue investigating ---
**Author:** ![Smash](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smash/32/5574_2.png) [@Smash](https://community.gemsofwar.com/u/Smash)\ **Post date:** [February 25, 2018, 4:11am UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/8 "2018-02-25T04:11:21Z")
Have a few people in our guild who have been having connection issues for a few weeks now, rendering ~1/4 of every hour in game unplayable. Could it be related to that?? I have asked them to contact support so that it can be looked into more. ---
**Author:** ![fishinia](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fishinia/32/33490_2.png) [@fishinia](https://community.gemsofwar.com/u/fishinia)\ **Post date:** [February 25, 2018, 4:13am UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/9 "2018-02-25T04:13:26Z")
I have gotten a couple of errors connecting to server in between fast explores, seems to be working every time i hit the retry button. not a common thing, but has happened a couple times in the last little bit. ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/7/a7ba316bd2da0e4d8c5543d80f4b1c68a8798ab5.jpg) ---
**Author:** ![maximuse2004](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maximuse2004/32/16700_2.png) [@maximuse2004](https://community.gemsofwar.com/u/maximuse2004)\ **Post date:** [February 25, 2018, 4:17am UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/10 "2018-02-25T04:17:59Z")
Thank Godness. Not the only one having this error. Itā€™s all Iā€™m getting ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [February 25, 2018, 4:19am UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/11 "2018-02-25T04:19:35Z")
After some more investigation 1. There are definitely some DNS errors intermittently returning from [gemsofwar.com](http://gemsofwar.com) 2. The game itself is not seeing much decrease in traffic (less than 1%) so it appears most people are playing without issue still 3. All servers/databases are still at full health Iā€™ll continue taking a look and keeping an eye out for whatā€™s up, focusing on the DNS issues, I think. Iā€™ll report back in this thread if I find anything. Itā€™s most likely some fault in in a highly-trafficked gateway or DNS cache, but weā€™ll see what we can discover. ---
**Author:** ![Smash](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smash/32/5574_2.png) [@Smash](https://community.gemsofwar.com/u/Smash)\ **Post date:** [February 25, 2018, 4:21am UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/12 "2018-02-25T04:21:54Z")
I noticed this as i went to check on arcanes lol. ---
**Author:** ![maximuse2004](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maximuse2004/32/16700_2.png) [@maximuse2004](https://community.gemsofwar.com/u/maximuse2004)\ **Post date:** [February 25, 2018, 4:22am UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/13 "2018-02-25T04:22:10Z")
All of sudden it starts working again for now. For a moment there I was really afraid my account got hacked ---
**Author:** ![Ghaleon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ghaleon/32/24539_2.png) [@Ghaleon](https://community.gemsofwar.com/u/Ghaleon)\ **Post date:** [February 25, 2018, 4:27am UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/14 "2018-02-25T04:27:09Z")
I think you may be right on this as I can access the game and website over Verizon LTE but not my local internet. However everything on local internet is fine. ---
**Author:** ![maximuse2004](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maximuse2004/32/16700_2.png) [@maximuse2004](https://community.gemsofwar.com/u/maximuse2004)\ **Post date:** [February 25, 2018, 4:31am UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/15 "2018-02-25T04:31:44Z")
Thatā€™s exactly my problem ---
**Author:** ![Lyya](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lyya/32/3650_2.png) [@Lyya](https://community.gemsofwar.com/u/Lyya)\ **Post date:** [February 25, 2018, 4:32am UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/16 "2018-02-25T04:32:03Z")
[http://gowdb.com](http://gowdb.com) is back up, and for me at least, so is [http://gemsofwar.com](http://gemsofwar.com). ---
**Author:** ![Smash](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smash/32/5574_2.png) [@Smash](https://community.gemsofwar.com/u/Smash)\ **Post date:** [February 25, 2018, 12:50pm UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/17 "2018-02-25T12:50:06Z")
Is working, but images of traitstones are a little weird ![52)](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/5/7574d0fba86722ef92a66e58d5cc72a72b7ea1ca.jpg) ---
**Author:** ![Lyya](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lyya/32/3650_2.png) [@Lyya](https://community.gemsofwar.com/u/Lyya)\ **Post date:** [February 25, 2018, 4:25pm UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/18 "2018-02-25T16:25:19Z")
Yes, Iā€™m trying out the new traitstone graphics throughout. On the one hand, they align with the in-game graphics, so will be familiar to new players. On the other, theyā€™re ugly, and especially hard to read at small sizes, tending to blur into one another; minors look like majors, runics like arcanes. I wish IP2 had picked a better art direction for themā€¦ Anyway, if it doesnā€™t work out, Iā€™ll revert to the now-defunct graphics. ---
**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\ **Post date:** [February 25, 2018, 4:30pm UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/19 "2018-02-25T16:30:37Z")
> [@Lyya](#): > > On the other, theyā€™re ugly Yup, sadly, thatā€™s the truth. I feel the colors should shine better through on them as well. I never understood why they let the old ones go, they were great. ---
**Author:** ![Stan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stan/32/29888_2.png) [@Stan](https://community.gemsofwar.com/u/Stan)\ **Post date:** [February 28, 2018, 5:09pm UTC](https://community.gemsofwar.com/t/server-hamster-died/36289/20 "2018-02-28T17:09:19Z")
> [@Lyya](#): > > Anyway, if it doesnā€™t work out, Iā€™ll revert to the now-defunct graphics. When I look at ā€œmy collectionā€ now, the traitstone graphics are significantly larger than they used to be (but remain at their old sizes in the checklist). Itā€™s making each line where I have an untraited troop higher than it would otherwise need to be and ā€¦ looks weird. Is this still a work in progress? I still see the old traitstone graphics btw. I can send a screenshot if that would be helpful. [Next page](https://community.gemsofwar.com/t/server-hamster-died/36289.md?page=2)