# Server Error (May 9th)

**URL:** <https://community.gemsofwar.com/t/server-error-may-9th/6540>\
**Category:** Official News\
**Created:** [May 9, 2016, 5:56am UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540 "2016-05-09T05:56:39Z")\
**Posts on this page:** 20\
**Page:** 3

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**Author:** ![Kinjin](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kinjin/32/4472_2.png) [@Kinjin](https://community.gemsofwar.com/u/Kinjin)\
**Post date:** [May 9, 2016, 11:07am UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/42 "2016-05-09T11:07:29Z")

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Still stuck on the Loading Hero screen…

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**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\
**Post date:** [May 9, 2016, 11:10am UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/43 "2016-05-09T11:10:10Z")

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Same here, hope it gets back in time to purchase more glory packs with Valor before it changes to te new troop that i won’t need a lot… 😧

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**Author:** ![Delta](https://avatars.discourse-cdn.com/v4/letter/d/898d66/32.png) [@Delta](https://community.gemsofwar.com/u/Delta)\
**Post date:** [May 9, 2016, 11:15am UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/44 "2016-05-09T11:15:17Z")

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Nooo!  
I need my Gems Fix!  
Same problem here, stays on the Loading Hero log in.

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**Author:** ![Mufasha](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mufasha/32/1327_2.png) [@Mufasha](https://community.gemsofwar.com/u/Mufasha)\
**Post date:** [May 9, 2016, 11:18am UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/45 "2016-05-09T11:18:00Z")

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If you are on mobile try turning off wifi. I’m cruising on cell phone data

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**Author:** ![Kinjin](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kinjin/32/4472_2.png) [@Kinjin](https://community.gemsofwar.com/u/Kinjin)\
**Post date:** [May 9, 2016, 11:25am UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/46 "2016-05-09T11:25:38Z")

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Steam user here- I’ve tried restarting Steam just in case, still a no-go.

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**Author:** ![Delta](https://avatars.discourse-cdn.com/v4/letter/d/898d66/32.png) [@Delta](https://community.gemsofwar.com/u/Delta)\
**Post date:** [May 9, 2016, 11:28am UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/47 "2016-05-09T11:28:34Z")

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Thanks!  
I can’t log via Steam or wifi iOS.  
But, by using my phone to hotspot to the iPad, I got in 😆

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**Author:** ![AshasApostle](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ashasapostle/32/100_2.png) [@AshasApostle](https://community.gemsofwar.com/u/AshasApostle)\
**Post date:** [May 9, 2016, 11:30am UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/48 "2016-05-09T11:30:02Z")

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Hi guys,  
I can connect the server only with android, while on pc (win 7 x64) I’m stuck on “Loading hero”…

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**Author:** ![DonBoba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/donboba/32/25457_2.png) [@DonBoba](https://community.gemsofwar.com/u/DonBoba)\
**Post date:** [May 9, 2016, 11:30am UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/49 "2016-05-09T11:30:18Z")

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No problems here.

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**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\
**Post date:** [May 9, 2016, 11:34am UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/50 "2016-05-09T11:34:01Z")

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It’s working for us fine in the office, and all the servers indicate that they’re working fine.

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**Author:** ![GemsCollector](https://avatars.discourse-cdn.com/v4/letter/g/b4bc9f/32.png) [@GemsCollector](https://community.gemsofwar.com/u/GemsCollector)\
**Post date:** [May 9, 2016, 11:39am UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/51 "2016-05-09T11:39:04Z")

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That’s… strange. I couldn’t log in either using Steam (Win Vista) or Android phone, but when I turned WiFi on the phone off it connected without any trouble (using cellular internet access) 😲. I don’t get it really, but turns out it’s worth trying different things 🙂

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**Author:** ![KAYA43V3R](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kaya43v3r/32/312_2.png) [@KAYA43V3R](https://community.gemsofwar.com/u/KAYA43V3R)\
**Post date:** [May 9, 2016, 11:45am UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/52 "2016-05-09T11:45:29Z")

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Finally !!! it’s works

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**Author:** ![Darkness](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/darkness/32/2712_2.png) [@Darkness](https://community.gemsofwar.com/u/Darkness)\
**Post date:** [May 9, 2016, 11:47am UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/53 "2016-05-09T11:47:28Z")

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> [@Sirrian](#):
>
> It’s working for us fine in the office, and all the servers indicate that they’re working fine.

It’s working for me again. Both laptop and cell phone…

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**Author:** ![Delta](https://avatars.discourse-cdn.com/v4/letter/d/898d66/32.png) [@Delta](https://community.gemsofwar.com/u/Delta)\
**Post date:** [May 9, 2016, 11:50am UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/54 "2016-05-09T11:50:57Z")

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Yay!  
Working on the PC via Steam again 🙂

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**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\
**Post date:** [May 9, 2016, 11:52am UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/55 "2016-05-09T11:52:20Z")

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As weird as it can sounds after following what @GemsCollector pointed i was able to login into Android and after that on PC, maybe the serves just got stable at the same time, but at least everything seems to be fine now.

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**Author:** ![MrSnake](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mrsnake/32/4196_2.png) [@MrSnake](https://community.gemsofwar.com/u/MrSnake)\
**Post date:** [May 9, 2016, 12:07pm UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/56 "2016-05-09T12:07:27Z")

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yeah - preview for 2.0 PLZZZZ!!!

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**Author:** ![DonBoba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/donboba/32/25457_2.png) [@DonBoba](https://community.gemsofwar.com/u/DonBoba)\
**Post date:** [May 9, 2016, 1:39pm UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/57 "2016-05-09T13:39:36Z")

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> [@Altared Reality](https://community.gemsofwar.com/t/altared-reality/6541/9):
>
> The good news is that we have some nice summoning changes/fixes coming in 2.0, which we’ll cover in the 2.0 preview… later this week!

Preview is coming this week 😉

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**Author:** ![ZeZign](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zezign/32/13752_2.png) [@ZeZign](https://community.gemsofwar.com/u/ZeZign)\
**Post date:** [May 9, 2016, 3:16pm UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/58 "2016-05-09T15:16:38Z")

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Thanks Sirrian! You guys have provided awesome support and an excellent game. Can’t wait to see what’s next.

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**Author:** ![Aelthwyn](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/aelthwyn/32/4645_2.png) [@Aelthwyn](https://community.gemsofwar.com/u/Aelthwyn)\
**Post date:** [May 9, 2016, 7:09pm UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/59 "2016-05-09T19:09:09Z")

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I closed the game after getting a “connection lost” message and now I am stuck on the “Loading hero” screen.  
Is anyone else having problems?

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**Author:** ![GemsCollector](https://avatars.discourse-cdn.com/v4/letter/g/b4bc9f/32.png) [@GemsCollector](https://community.gemsofwar.com/u/GemsCollector)\
**Post date:** [May 9, 2016, 8:05pm UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/60 "2016-05-09T20:05:11Z")

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Not any more, for a couple of hours. In my case, as much as I was surprised, this helped:

> [@GemsCollector](#):
>
> I couldn’t log in either using Steam (Win Vista) or Android phone, but when I turned WiFi on the phone off it connected without any trouble (using cellular internet access) 😲

After that first login everything is working just fine - both Steam and Android through WiFi. Maybe it was just a coincidence, maybe not - I don’t know and I’m not that interested tbh…

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**Author:** ![killerman3333](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/killerman3333/32/4068_2.png) [@killerman3333](https://community.gemsofwar.com/u/killerman3333)\
**Post date:** [May 9, 2016, 8:33pm UTC](https://community.gemsofwar.com/t/server-error-may-9th/6540/61 "2016-05-09T20:33:34Z")

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I finnally got in yay. Got the weekly troop and n0ow i just gotta grind my maps and such for the remaining week.

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[Next page](https://community.gemsofwar.com/t/server-error-may-9th/6540.md?page=4)
