# Screen Froze then crashed

**URL:** <https://community.gemsofwar.com/t/screen-froze-then-crashed/42812>\
**Category:** Bug Reports\
**Created:** [July 20, 2018, 10:25am UTC](https://community.gemsofwar.com/t/screen-froze-then-crashed/42812 "2018-07-20T10:25:17Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [July 20, 2018, 10:25am UTC](https://community.gemsofwar.com/t/screen-froze-then-crashed/42812/1 "2018-07-20T10:25:17Z")

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**Platform, device version and operating system**  
Android, Samsung Galaxy S9+

**Screenshot or image**

 ![Screenshot_20180720-051733](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/c/7ce31b6a15af3bccd650925cd2b11c8aa65a6771.jpg)

**What you were expecting to happen, and what actually happened**  
Valraven flew away. Screen became unresponsive. I minimized it. Then brought it back up and it was completely black.

**How often does this happen? When did it begin happening?**  
First time in bounties I think. It’s been a while, but it’s happened before in raids/invasions as well.

**Steps to make it happen again**  
I guess don’t have the game run too long.

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**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\
**Post date:** [July 20, 2018, 3:33pm UTC](https://community.gemsofwar.com/t/screen-froze-then-crashed/42812/2 "2018-07-20T15:33:55Z")

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This just happened to me. Also in Bounty, but no Valraven. Infernus cast with a single AI troop remaining, the screen locked up for a quarter-second, and the game crashed.

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**Author:** ![DEMONorANGEL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonorangel/32/41260_2.png) [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Post date:** [July 20, 2018, 3:56pm UTC](https://community.gemsofwar.com/t/screen-froze-then-crashed/42812/3 "2018-07-20T15:56:21Z")

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Its the stupid cacti troop. wait till it gets stuck in the middle of the board. then you cant reach the mana below the card. the ai can though

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**Author:** ![Igal](https://avatars.discourse-cdn.com/v4/letter/i/ee7513/32.png) [@Igal](https://community.gemsofwar.com/u/Igal)\
**Post date:** [July 21, 2018, 1:39pm UTC](https://community.gemsofwar.com/t/screen-froze-then-crashed/42812/4 "2018-07-21T13:39:04Z")

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I played match in gems of war and when i cast a final spell by infernus to kill the last troop the game got frozen. I used wifi connection.! This cost me a loss in gems of war  
Screenshot\_20180721-155930|690x388](upload://iLAfIa5MqkxQcKhhKr0Hxw1nYNC.jpg)

 ![Screenshot_20180721-155232](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/4/742e54cdc9a0a273a03840797470407ca7814d33.jpg)

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [July 23, 2018, 6:03am UTC](https://community.gemsofwar.com/t/screen-froze-then-crashed/42812/5 "2018-07-23T06:03:13Z")

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Hey @awryan what was the last move you made before this happened?

@Grundulum and @Igal the issues you reported are a different known issue which we are investigating as a high priority. To avoid the issue while we look into this, try not to use exploders in your last move of the battle.

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**Author:** ![WishKiller](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/wishkiller/32/36914_2.png) [@WishKiller](https://community.gemsofwar.com/u/WishKiller)\
**Post date:** [July 23, 2018, 6:03am UTC](https://community.gemsofwar.com/t/screen-froze-then-crashed/42812/6 "2018-07-23T06:03:58Z")

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Had the same freezing and crashing issue on ps4
