# Screen freezing/ permanent loop/ not keeping record **URL:** \ **Category:** Gameplay Chat (PC/Mobile)\ **Created:** [December 16, 2017, 7:11am UTC](https://community.gemsofwar.com/t/screen-freezing-permanent-loop-not-keeping-record/34084 "2017-12-16T07:11:19Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Brat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/brat/32/35350_2.png) [@Brat](https://community.gemsofwar.com/u/Brat)\ **Post date:** [December 16, 2017, 7:11am UTC](https://community.gemsofwar.com/t/screen-freezing-permanent-loop-not-keeping-record/34084/1 "2017-12-16T07:11:19Z")
![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/8/282c3d274cb9542a358489e6aa998d6e1ddbc719.jpg) ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/e/ae4871fd47cf687a02324f1e9e309dec84e92fbd.jpg) I have had two issues of the game freezing. The top picture the game simply froze there completely. The second case is Actually more of a non-stop loop. You can click ok but it never goes away for more than a second or two. ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/1/0148d208876d18d8cf20121074517b7de826d956.jpg)with the third picture I get updates about wins and losses, but everything counts as a loss if it registers at all. I have screen shots showing I have wins and losses and the wins never increases. All 3 issues have been since the upgrade. ---
**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Post date:** [December 16, 2017, 7:31pm UTC](https://community.gemsofwar.com/t/screen-freezing-permanent-loop-not-keeping-record/34084/2 "2017-12-16T19:31:20Z")
> [@Brat](#): > > You can click ok but it never goes away for more than a second or two. Had this happen at change over last night (to new day) - ended up just quitting the game to get out of the loop.