# \[rewards sent\] No rewards for guild wars after weekly reset, fought dead guild, wrong guild showing
**URL:** https://community.gemsofwar.com/t/rewards-sent-no-rewards-for-guild-wars-after-weekly-reset-fought-dead-guild-wrong-guild-showing/88667
**Category:** Bug Reports
**Created:** [September 22, 2025, 9:49am UTC](https://community.gemsofwar.com/t/rewards-sent-no-rewards-for-guild-wars-after-weekly-reset-fought-dead-guild-wrong-guild-showing/88667 "2025-09-22T09:49:21Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@Santandrix](https://community.gemsofwar.com/u/Santandrix)
#### Post date: [September 22, 2025, 9:49am UTC](https://community.gemsofwar.com/t/rewards-sent-no-rewards-for-guild-wars-after-weekly-reset-fought-dead-guild-wrong-guild-showing/88667/1 "2025-09-22T09:49:21Z")
**Platform, device version and operating system:**
Playstation 5
**Screenshot or image:**
**What you were expecting to happen, and what actually happened:**
_3 bugs._
_The first is after day one the wrong guild name appears of who we fought._
The 2nd is we fought a dead guild with no players in tge guild at all..
The 3rd is that we can’t collect the rewards from the win today after weekly reset.
**How often does this happen? When did it begin happening?**
_Just started today with no rewards. The whole event showed the wrong guild after each day._
**Steps to make it happen again**
_I sure hope it doesn’t as it seems nothing gets tested anymore and it’s getting rather frustrating._
---
### Author:  [@Santandrix](https://community.gemsofwar.com/u/Santandrix)
#### Post date: [September 22, 2025, 9:53am UTC](https://community.gemsofwar.com/t/rewards-sent-no-rewards-for-guild-wars-after-weekly-reset-fought-dead-guild-wrong-guild-showing/88667/2 "2025-09-22T09:53:36Z")
Good morning friends. It’s Monday time for work and what do i have to do as a leader?
Come to the forums and file out another bug report for this broken game. I’m rather not happy and disappointed in the dev team for not testing this as they just have too much on they’re plate.
The bugs are getting ridiculous and if fighting the dead guild on sunday lowers our overall points on the leaderboard thats a joke and bs.
IF YOU CAN’T KEEP UP WITH 2 GAMES WHAT DO YOU DO?
Release a 3rd!
Get it together.
---
### Author:  [@Santandrix](https://community.gemsofwar.com/u/Santandrix)
#### Post date: [September 23, 2025, 10:30pm UTC](https://community.gemsofwar.com/t/rewards-sent-no-rewards-for-guild-wars-after-weekly-reset-fought-dead-guild-wrong-guild-showing/88667/3 "2025-09-23T22:30:59Z")
@Jeto I hope you see this as its been pushed down some so I’m pinging your name. Hope you fix this before reset as we’re losing out on 120 gold marks and more as we are in first.
---
### Author:  [@Smeeg](https://community.gemsofwar.com/u/Smeeg)
#### Post date: [September 24, 2025, 7:21am UTC](https://community.gemsofwar.com/t/rewards-sent-no-rewards-for-guild-wars-after-weekly-reset-fought-dead-guild-wrong-guild-showing/88667/4 "2025-09-24T07:21:44Z")
Thank you sir! I would also like to see a response here, as many in my guild were not able to get the daily war reward. I assume it affected everybody and will be sent to our mail without everybody needing to fill out a ticket…?
---
### Author:  [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [September 24, 2025, 10:46pm UTC](https://community.gemsofwar.com/t/rewards-sent-no-rewards-for-guild-wars-after-weekly-reset-fought-dead-guild-wrong-guild-showing/88667/5 "2025-09-24T22:46:33Z")
- The wrong Guild being displayed has already been reported, so it’s a known visual issue
- That Guild you mentioned with no players, was also mentioned in another thread and I think it is a generated Guild for when there aren’t enough real Guilds in a bracket. Given the various studio closes this week, I haven’t been able to follow up on it cos it was reported the day before we were closed. So, I’ll see what information I can try and get today, but I am running around collecting what I can everywhere (including tickets) as the studio is closed again tomorrow
- I’ll chase up the missing rewards, above the other reports in this thread.
Also, there is no need to ping me. I go through all the new threads when I start for the day ✨ I don’t check notifications till later.
---
### Author:  [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [September 24, 2025, 10:50pm UTC](https://community.gemsofwar.com/t/rewards-sent-no-rewards-for-guild-wars-after-weekly-reset-fought-dead-guild-wrong-guild-showing/88667/6 "2025-09-24T22:50:14Z")
Further reports and updates about missing rewards, will go in this thread, as it’s about a single issue
> [@\[reported\] Final day GW rewards not received or claimable](https://community.gemsofwar.com/t/final-day-gw-rewards-not-received-or-claimable/88666/16):
>
> As far as the button not being able to be selected, can I ask that as a fix, the collect rewards button gets a hotkey on consoles, so we always have a specific button we can press to claim the rewards, even if we can’t move over to the button? On Playstation, the right trigger is available, so I assume the same would be true for Xbox, and would be ideal for this. Just add it so we can tap that button and claim our rewards immediately, without having to move across to the button and then activate…
I’ll also post in this thread if I get more information about this “empty” guild
> [@\[Investigating\] How do you win by 51k and get 0 rating for it?](https://community.gemsofwar.com/t/investigating-how-do-you-win-by-51k-and-get-0-rating-for-it/88663):
>
---
### Author:  [@Santandrix](https://community.gemsofwar.com/u/Santandrix)
#### Post date: [September 24, 2025, 11:01pm UTC](https://community.gemsofwar.com/t/rewards-sent-no-rewards-for-guild-wars-after-weekly-reset-fought-dead-guild-wrong-guild-showing/88667/7 "2025-09-24T23:01:11Z")
Thanks jeto 👍
---
### Author:  [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [September 24, 2025, 11:02pm UTC](https://community.gemsofwar.com/t/rewards-sent-no-rewards-for-guild-wars-after-weekly-reset-fought-dead-guild-wrong-guild-showing/88667/8 "2025-09-24T23:02:15Z")
There is a chance I won’t have answers by the end of my day today, but I’ll try my best.
Luckily all the (two) GOW devs should be around today.
---
### Author:  [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [September 28, 2025, 9:33pm UTC](https://community.gemsofwar.com/t/rewards-sent-no-rewards-for-guild-wars-after-weekly-reset-fought-dead-guild-wrong-guild-showing/88667/9 "2025-09-28T21:33:55Z")
> [@\[reported\] Final day GW rewards not received or claimable](https://community.gemsofwar.com/t/reported-final-day-gw-rewards-not-received-or-claimable/88666/32):
>
> Before the weekend, one of the devs resubmitted the reward data, so they should be coming through to players’ inboxes today.
>
> I am just waiting for them to start for the day (because I start before everyone), so I can follow up if that did go out, and will automatically be mailed today sometime, or if it will rely on someone submitting the mail.
Waiting for the team to start for the day
---
### Author:  [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [September 29, 2025, 4:46am UTC](https://community.gemsofwar.com/t/rewards-sent-no-rewards-for-guild-wars-after-weekly-reset-fought-dead-guild-wrong-guild-showing/88667/10 "2025-09-29T04:46:47Z")
Rewards on their way out
---
### Author:  [@Santandrix](https://community.gemsofwar.com/u/Santandrix)
#### Post date: [September 30, 2025, 1:20am UTC](https://community.gemsofwar.com/t/rewards-sent-no-rewards-for-guild-wars-after-weekly-reset-fought-dead-guild-wrong-guild-showing/88667/11 "2025-09-30T01:20:28Z")
Got them thank u!