# \[Resolved\] Unable to level any of my troops

**URL:** <https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168>\
**Category:** Bug Reports\
**Created:** [July 16, 2025, 12:28pm UTC](https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168 "2025-07-16T12:28:09Z")\
**Posts on this page:** 15\
**Page:** 2

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**Author:** ![becauseican646](https://avatars.discourse-cdn.com/v4/letter/b/d9b06d/32.png) [@becauseican646](https://community.gemsofwar.com/u/becauseican646)\
**Post date:** [July 16, 2025, 10:07pm UTC](https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168/21 "2025-07-16T22:07:42Z")

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but it happens again if you attempt to level a troop again

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [July 16, 2025, 10:14pm UTC](https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168/22 "2025-07-16T22:14:55Z")

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Thanks for the info and super thanks to those who added their **actual** invite codes to their profile! Team is working on trying to get a fix out today.

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**Author:** ![CatDaddy](https://avatars.discourse-cdn.com/v4/letter/c/43a26b/32.png) [@CatDaddy](https://community.gemsofwar.com/u/CatDaddy)\
**Post date:** [July 16, 2025, 10:26pm UTC](https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168/23 "2025-07-16T22:26:52Z")

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Sorry if the invite code thing is helpful, but the invite code I put for this forum is my main account. Since I have multiple accounts I can’t put multiple invite codes. I’d share the code with you for the account that this bug is occurring if you’d like.

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**Author:** ![Odd\_One\_Out\_Inc](https://avatars.discourse-cdn.com/v4/letter/o/bbe5ce/32.png) [@Odd\_One\_Out\_Inc](https://community.gemsofwar.com/u/Odd_One_Out_Inc)\
**Post date:** [July 16, 2025, 10:32pm UTC](https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168/24 "2025-07-16T22:32:28Z")

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Only if I go back to the troops again to try level them up \> PC/Steam

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/e/1ebe8422870c22a9e0647122f56afa39f16389b9.jpeg)

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [July 16, 2025, 10:55pm UTC](https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168/25 "2025-07-16T22:55:53Z")

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> [@Jeto](#):
>
> Team is working on trying to get a fix out today.

Once they let me know it is live, or about to be live, I’ll post again so we can confirm if this is resolved.

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**Author:** ![Serenova9](https://avatars.discourse-cdn.com/v4/letter/s/ee7513/32.png) [@Serenova9](https://community.gemsofwar.com/u/Serenova9)\
**Post date:** [July 16, 2025, 11:06pm UTC](https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168/26 "2025-07-16T23:06:54Z")

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I know they’re maybe working on it. I was in Tower of Doom and was going to level my Mimic. It happens every time. I then tried from Collections to level my Mimic. I could do its traits, but not level. It freezes my game so I have to force quit and restart. Does it every time. I’m level 465. Can’t level them.

I’m in Xbox if that helps.

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**Author:** ![Kelana](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kelana/32/88601_2.png) [@Kelana](https://community.gemsofwar.com/u/Kelana)\
**Post date:** [July 16, 2025, 11:31pm UTC](https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168/27 "2025-07-16T23:31:33Z")

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> [@Jeto](#):
>
> Thanks for the info and super thanks to those who added their **actual** invite codes to their profile!

Ok, dumb question time - how/where do we do that?

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**Author:** ![premiersoupir](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/premiersoupir/32/101785_2.png) [@premiersoupir](https://community.gemsofwar.com/u/premiersoupir)\
**Post date:** [July 17, 2025, 12:22am UTC](https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168/29 "2025-07-17T00:22:29Z")

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Error happens consistently for me on both Android and PC/Steam after exiting the app/program and restarting it.

Thanks so much for looking into this! ❤

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [July 17, 2025, 12:44am UTC](https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168/30 "2025-07-17T00:44:30Z")

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Fix is getting pushed out, so in the next hour or so after restarting the game, lemme know if it’s still happening!

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**Author:** ![premiersoupir](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/premiersoupir/32/101785_2.png) [@premiersoupir](https://community.gemsofwar.com/u/premiersoupir)\
**Post date:** [July 17, 2025, 1:11am UTC](https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168/31 "2025-07-17T01:11:55Z")

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Working on Android. Once I’m back home, I can verify that it’s working on PC as well. Thank you so much for speedily addressing the issue! ❤

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**Author:** ![WritingRaven](https://avatars.discourse-cdn.com/v4/letter/w/eb8c5e/32.png) [@WritingRaven](https://community.gemsofwar.com/u/WritingRaven)\
**Post date:** [July 17, 2025, 1:34am UTC](https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168/32 "2025-07-17T01:34:32Z")

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Yes, it does. Every time I have to close the game via Steam instead of the game menu because the screen freezes. Opening the game again does nothing to fix it.

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**Author:** ![WritingRaven](https://avatars.discourse-cdn.com/v4/letter/w/eb8c5e/32.png) [@WritingRaven](https://community.gemsofwar.com/u/WritingRaven)\
**Post date:** [July 17, 2025, 1:35am UTC](https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168/33 "2025-07-17T01:35:43Z")

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It seems to be fixed now.

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**Author:** ![CatDaddy](https://avatars.discourse-cdn.com/v4/letter/c/43a26b/32.png) [@CatDaddy](https://community.gemsofwar.com/u/CatDaddy)\
**Post date:** [July 17, 2025, 2:16am UTC](https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168/34 "2025-07-17T02:16:46Z")

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Yes I was able to level my troops up. Thank you!!

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**Author:** ![akarana](https://avatars.discourse-cdn.com/v4/letter/a/ce73a5/32.png) [@akarana](https://community.gemsofwar.com/u/akarana)\
**Post date:** [July 17, 2025, 3:41am UTC](https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168/35 "2025-07-17T03:41:27Z")

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Fixed for me. No more Luther. Thank you very much.

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**Author:** ![Odd\_One\_Out\_Inc](https://avatars.discourse-cdn.com/v4/letter/o/bbe5ce/32.png) [@Odd\_One\_Out\_Inc](https://community.gemsofwar.com/u/Odd_One_Out_Inc)\
**Post date:** [July 17, 2025, 7:05am UTC](https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168/36 "2025-07-17T07:05:14Z")

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Fixed, thank you 🫡

[Previous page](https://community.gemsofwar.com/t/resolved-unable-to-level-any-of-my-troops/88168.md?page=1)
