# (Resolved) There is a bug in the Warrens delve
**URL:** https://community.gemsofwar.com/t/resolved-there-is-a-bug-in-the-warrens-delve/50451
**Category:** Bug Reports
**Created:** [December 29, 2018, 8:19am UTC](https://community.gemsofwar.com/t/resolved-there-is-a-bug-in-the-warrens-delve/50451 "2018-12-29T08:19:30Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@Wizdum](https://community.gemsofwar.com/u/Wizdum)
#### Post date: [December 29, 2018, 8:19am UTC](https://community.gemsofwar.com/t/resolved-there-is-a-bug-in-the-warrens-delve/50451/1 "2018-12-29T08:19:30Z")
I completed the quests for the Warrens Delve, and proceeded to the delve screen. The “edit team” screen allowed me to build Gorgotha, The Dragon Soul, The Worldbreaker, and Behemoth. All fully traited. I used the Red and Purple banner. When I hit the return button to go from “Edit Team” screen to “Fight Screen”, I received an error message, then when I hit the “okay” button in the error message it restarted my game, minus my delve as if it had been used. I repeated the process with the same result. Can I have my 2 delves back please.
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### Author:  [@noob](https://community.gemsofwar.com/u/noob)
#### Post date: [December 29, 2018, 9:00am UTC](https://community.gemsofwar.com/t/resolved-there-is-a-bug-in-the-warrens-delve/50451/2 "2018-12-29T09:00:57Z")
> [@New delve (The Warrens) is not restricting colors for team selection](https://community.gemsofwar.com/t/new-delve-the-warrens-is-not-restricting-colors-for-team-selection/50398/2):
>
> We’re currently looking into this. Internal testing on the live servers show that the game should have an error if you try to enter with a non-faction colored team (which is Green/ Yellow for The Warrens). We’ll give an update once we’ve fixed it.
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### Author:  [@Wizdum](https://community.gemsofwar.com/u/Wizdum)
#### Post date: [December 31, 2018, 8:30pm UTC](https://community.gemsofwar.com/t/resolved-there-is-a-bug-in-the-warrens-delve/50451/3 "2018-12-31T20:30:27Z")
Thank you. I determined in the link for the faction event that the colors for the delve were green and yellow after the fact, but it still ate my delves. Can I have 9,000,000 gems as a “gee we’re sorry” compensation 🙂 LOL
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### Author:  [@noob](https://community.gemsofwar.com/u/noob)
#### Post date: [December 31, 2018, 10:11pm UTC](https://community.gemsofwar.com/t/resolved-there-is-a-bug-in-the-warrens-delve/50451/4 "2018-12-31T22:11:09Z")
if you contact support theyll probably send you some gold souls and glory as compensation but not the lost delve scrolls
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### Author:  [@Cyrup](https://community.gemsofwar.com/u/Cyrup)
#### Post date: [January 2, 2019, 3:42am UTC](https://community.gemsofwar.com/t/resolved-there-is-a-bug-in-the-warrens-delve/50451/5 "2019-01-02T03:42:43Z")
Hey there Wizdum 🙂 I apologize for the issues with the Warren Faction last Friday. The gems of War team resolved the issue within an hour or two of it occurring. During this time, if you attempted to enter the Delve with Troops that were not Yellow/Green Mana then the game would produce an error. We’ve checked this in our server logs and it does not generate a “starting” log for the battle, so, fortunately, no Sigils would have been lost.
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### Author:  [@Wizdum](https://community.gemsofwar.com/u/Wizdum)
#### Post date: [January 2, 2019, 8:42pm UTC](https://community.gemsofwar.com/t/resolved-there-is-a-bug-in-the-warrens-delve/50451/6 "2019-01-02T20:42:32Z")
Thank you for your attentiveness. Great game either way. The error message I received was somebodies name with a bunch of letters after the fact if that helps. Hansy or something like that.
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### Author:  [@Cyrup](https://community.gemsofwar.com/u/Cyrup)
#### Post date: [January 3, 2019, 12:37am UTC](https://community.gemsofwar.com/t/resolved-there-is-a-bug-in-the-warrens-delve/50451/7 "2019-01-03T00:37:08Z")
Yes, we use those specific error codes to track down issues. No worries, I’m glad we could be of help!
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### Author:  [@Wizdum](https://community.gemsofwar.com/u/Wizdum)
#### Post date: [February 1, 2019, 8:38pm UTC](https://community.gemsofwar.com/t/resolved-there-is-a-bug-in-the-warrens-delve/50451/8 "2019-02-01T20:38:04Z")
I purchased a flash offer and have my google play receipt saying I was charged $4.99 US for 200 gems, but the gems have not appeared on my account. Also, it offered it 3 times I believe, but It says on my game that I already own this even though I only bought once. I shut down the game and restarted with the same outcome.
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### Author:  [@noob](https://community.gemsofwar.com/u/noob)
#### Post date: [February 1, 2019, 8:43pm UTC](https://community.gemsofwar.com/t/resolved-there-is-a-bug-in-the-warrens-delve/50451/9 "2019-02-01T20:43:26Z")
You replied to the wrong person 😛
@Cyrup can you look into this?
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### Author:  [@Amadan](https://community.gemsofwar.com/u/Amadan)
#### Post date: [February 1, 2019, 9:28pm UTC](https://community.gemsofwar.com/t/resolved-there-is-a-bug-in-the-warrens-delve/50451/10 "2019-02-01T21:28:46Z")
Your reply has nothing to do with this post, but: [https://gemsofwar.zendesk.com/hc/en-us/articles/360000261156-Purchase-not-received](https://gemsofwar.zendesk.com/hc/en-us/articles/360000261156-Purchase-not-received)
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### Author:  [@Cyrup](https://community.gemsofwar.com/u/Cyrup)
#### Post date: [February 6, 2019, 10:56pm UTC](https://community.gemsofwar.com/t/resolved-there-is-a-bug-in-the-warrens-delve/50451/11 "2019-02-06T22:56:22Z")
@Wizdum please contact us [here](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013615) if you haven’t already.