# \[resolved\] The game doesn't load: error 16 (attribute download failure)
**URL:** https://community.gemsofwar.com/t/resolved-the-game-doesnt-load-error-16-attribute-download-failure/89362
**Category:** Bug Reports
**Created:** [March 18, 2026, 9:56am UTC](https://community.gemsofwar.com/t/resolved-the-game-doesnt-load-error-16-attribute-download-failure/89362 "2026-03-18T09:56:29Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@Pau](https://community.gemsofwar.com/u/Pau)
#### Post date: [March 18, 2026, 9:56am UTC](https://community.gemsofwar.com/t/resolved-the-game-doesnt-load-error-16-attribute-download-failure/89362/1 "2026-03-18T09:56:29Z")
**Platform, device version and operating system:**
Android and Windows (Steam)
Screenshot or image:
Same error
**What you were expecting to happen, and what actually happened:**
I’ve been trying to log into the game on my phone for the past few hours and I keep getting this error. Neither of the options it gives me lets me into the game. I’ve checked my internet connection and it’s not a problem. I’ve tried uninstalling and reinstalling the game and I’m still getting the same error. I’ve also tried logging into the game on my PC windows (Steam account) and I get the same error.
**How often does this happen? When did it begin happening?**
It’s been happening for about 3 or 4 hours, but it may have been going on for longer (5 hours ago I was peacefully asleep because it was nighttime).
12 hours ago I could log into the game without any problems.
**Steps to make it happen again**
_For me, it’s trying to load the game. I know some friends in my guild are having the same problem getting into the game._
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### Author:  [@Xavitri10](https://community.gemsofwar.com/u/Xavitri10)
#### Post date: [March 18, 2026, 8:16pm UTC](https://community.gemsofwar.com/t/resolved-the-game-doesnt-load-error-16-attribute-download-failure/89362/2 "2026-03-18T20:16:08Z")
Saludos,
Una pregunta para confirmar porque en mi gremio ocurre lo mismo a varios jugadores.
Cuando descargaste la actualización, ¿ fuiste a Ajustes/gráficos/ descargar atributos ?
Eran 62megas adicionales de atributos.
Lo mismo por ahí viene el fallo.
Un saludo
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### Author:  [@Allissa](https://community.gemsofwar.com/u/Allissa)
#### Post date: [March 18, 2026, 8:25pm UTC](https://community.gemsofwar.com/t/resolved-the-game-doesnt-load-error-16-attribute-download-failure/89362/3 "2026-03-18T20:25:50Z")
I have a few members in our Family of Guilds that have had the same issue. It seems to only affect the Spanish language players specifically. Other languages have no issue loading the game.
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### Author:  [@Pau](https://community.gemsofwar.com/u/Pau)
#### Post date: [March 18, 2026, 8:55pm UTC](https://community.gemsofwar.com/t/resolved-the-game-doesnt-load-error-16-attribute-download-failure/89362/4 "2026-03-18T20:55:53Z")
Por desgracia no te puedo decir mucho. La actualización se me debió descargar sola, supongo que anoche.
Cuando inicié el juego esta mañana, en la pantalla de carga se me descargaron atributos del tamaño que creo que dices y se intentaron descargar atributos de 0,77, que son los que me dan el error. No llego a acceder al juego en ningún momento. Eso en el móvil.
En Steam actualicé después de tener ese error en Android, y me pasó lo mismo.
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### Author:  [@Oscarbin](https://community.gemsofwar.com/u/Oscarbin)
#### Post date: [March 19, 2026, 1:00am UTC](https://community.gemsofwar.com/t/resolved-the-game-doesnt-load-error-16-attribute-download-failure/89362/5 "2026-03-19T01:00:36Z")
We have exactly the same problems in English. Assets cannot be loaded. The game endlessly tries to download 0.71 mb before start.
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### Author:  [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [March 19, 2026, 1:14am UTC](https://community.gemsofwar.com/t/resolved-the-game-doesnt-load-error-16-attribute-download-failure/89362/6 "2026-03-19T01:14:46Z")
A fix is on the way for those playing in Spanish. If you are playing in English, can you reinstall if you haven’t already
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### Author:  [@Pau](https://community.gemsofwar.com/u/Pau)
#### Post date: [March 19, 2026, 8:05am UTC](https://community.gemsofwar.com/t/resolved-the-game-doesnt-load-error-16-attribute-download-failure/89362/7 "2026-03-19T08:05:13Z")
Thank you so much. I can now access the game (in Spanish).
I hope access is fixed soon for those having trouble playing in other languages, because it’s been a very long day without playing.
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### Author:  [@Xavitri10](https://community.gemsofwar.com/u/Xavitri10)
#### Post date: [March 19, 2026, 2:59pm UTC](https://community.gemsofwar.com/t/resolved-the-game-doesnt-load-error-16-attribute-download-failure/89362/8 "2026-03-19T14:59:38Z")
Saludos,
En el gremio efectivamente se ha solucionado el problema, pero para tenerlo en cuenta. Yo (que soyde habla Hispana) no lo hago en automático porque da problemas, es mejor actualizar en manual y después ir a ajustes, gráficos y descargar atributos adicionales, así te quitas de pequeños problemas.
Por cierto gracias @Jeto