# (Resolved) Strange and never seen before visual issue - Headless Hero **URL:** \ **Category:** Bug Reports\ **Created:** [December 22, 2018, 7:30pm UTC](https://community.gemsofwar.com/t/resolved-strange-and-never-seen-before-visual-issue-headless-hero/50257 "2018-12-22T19:30:02Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Koromac](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koromac/32/59857_2.png) [@Koromac](https://community.gemsofwar.com/u/Koromac)\ **Post date:** [December 22, 2018, 7:30pm UTC](https://community.gemsofwar.com/t/resolved-strange-and-never-seen-before-visual-issue-headless-hero/50257/1 "2018-12-22T19:30:02Z")
**Platform, device version and operating system:** PC, Steam client, Game: 4.2.0.07, OS: Win 7x64 SP1 **Screenshot or image:** Provided. All details can be observed here. ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/4/24b7557193c2007f62737e46b90c33c9c5292c44.jpeg) **What you were expecting to happen, and what actually happened:** As you can see, the enemy hero is a Dragonguard, but there’s something strange about his appearance. Clearly a male, not much else to go on. He’s not a ghost either, his helmet is levitating somehow. He’s wearing the Dragon Armor. **How often does this happen? When did it begin happening?** Always. I tried to replicate this issue elsewhere, but failed. It seems that only this user - Diafanos, is affected by this. **Steps to make it happen again** - Try to find this enemy Hero in PvP, Ranked Battles. - Engage in a battle. (my setup may not be relevant) - Observe the bug. ---
**Author:** ![noob](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/noob/32/54823_2.png) [@noob](https://community.gemsofwar.com/u/noob)\ **Post date:** [December 22, 2018, 8:50pm UTC](https://community.gemsofwar.com/t/resolved-strange-and-never-seen-before-visual-issue-headless-hero/50257/2 "2018-12-22T20:50:17Z")
It could be that they are using a non default avatar (the ones you can buy for $10) and your game failed to download it. Have you tried using the Download all assets button? Thats a female btw ---
**Author:** ![en9nhcet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/en9nhcet/32/1673_2.png) [@en9nhcet](https://community.gemsofwar.com/u/en9nhcet)\ **Post date:** [December 22, 2018, 9:02pm UTC](https://community.gemsofwar.com/t/resolved-strange-and-never-seen-before-visual-issue-headless-hero/50257/3 "2018-12-22T21:02:39Z")
strange and never seen???i guess if youre brand new.this is an ancient bug hasnt been seen much in the last few patches but seems to have appeared again xD > [@Full stealthy hero](https://community.gemsofwar.com/t/full-stealthy-hero/14614): > > This is a full stealthy hero:-) > [@Invisible armor?](https://community.gemsofwar.com/t/invisible-armor/13505): > > How about this. Trying to help my daughter’s account. She’s new. Mobile -arena my fav was the invisible armor version of the bug for obvious reasons 😃 ---
**Author:** ![Koromac](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koromac/32/59857_2.png) [@Koromac](https://community.gemsofwar.com/u/Koromac)\ **Post date:** [December 22, 2018, 10:26pm UTC](https://community.gemsofwar.com/t/resolved-strange-and-never-seen-before-visual-issue-headless-hero/50257/4 "2018-12-22T22:26:45Z")
Damn it. I missed the boobs! ---
**Author:** ![WWDiver](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/wwdiver/32/40338_2.png) [@WWDiver](https://community.gemsofwar.com/u/WWDiver)\ **Post date:** [December 22, 2018, 10:34pm UTC](https://community.gemsofwar.com/t/resolved-strange-and-never-seen-before-visual-issue-headless-hero/50257/5 "2018-12-22T22:34:05Z")
A few years ago there was an opposite bug, there was the avatar but no clothes…. ---
**Author:** ![SirMione](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirmione/32/1489_2.png) [@SirMione](https://community.gemsofwar.com/u/SirMione)\ **Post date:** [December 22, 2018, 10:38pm UTC](https://community.gemsofwar.com/t/resolved-strange-and-never-seen-before-visual-issue-headless-hero/50257/6 "2018-12-22T22:38:08Z")
BTW, the player name is almost the exact description of this bug: [diaphanous - Wiktionary](https://en.wiktionary.org/wiki/diaphanous) ---
**Author:** ![Shimrra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/shimrra/32/87_2.png) [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\ **Post date:** [December 23, 2018, 8:01am UTC](https://community.gemsofwar.com/t/resolved-strange-and-never-seen-before-visual-issue-headless-hero/50257/7 "2018-12-23T08:01:36Z")
Yeah I was gonna say ‘new’ or ‘being sarcastic’ lol. Why is this back again?! ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [December 24, 2018, 2:58am UTC](https://community.gemsofwar.com/t/resolved-strange-and-never-seen-before-visual-issue-headless-hero/50257/8 "2018-12-24T02:58:32Z")
Interesting. The Hero is a Raksha, can you see other Raksha Heroes? ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [December 24, 2018, 4:59am UTC](https://community.gemsofwar.com/t/resolved-strange-and-never-seen-before-visual-issue-headless-hero/50257/9 "2018-12-24T04:59:46Z")
Ahg there have been a few variations of broken avatars in my time… all very elusive, odd and frustrating bugs 😠 Does reinstalling fix this one? And what gamemode was before this + how long was the game open for? ---
**Author:** ![Koromac](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koromac/32/59857_2.png) [@Koromac](https://community.gemsofwar.com/u/Koromac)\ **Post date:** [December 24, 2018, 10:27am UTC](https://community.gemsofwar.com/t/resolved-strange-and-never-seen-before-visual-issue-headless-hero/50257/10 "2018-12-24T10:27:55Z")
I have never encountered this issue before, and I am playing since Feb 2018. In any case, replicating the issue did not yield any success. This was done in a PvP Ranked battle, but only with the above mentioned user, no one else. I think that this user possibly did (purposely) triggered this visual bug, hence her nickname - ironic, isn’t it? I don’t know much about coding, but maybe her faulty assets/installation is causing this, unless if it’s a widespread visual bug that triggers under very specific circumstances? I fought her 2 or 3 times, and it was always the same, and only with her. Maybe it’s better to leave this issue alone than to break some code, unless if it’s safe to fix? 🙂 ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [December 27, 2018, 4:50am UTC](https://community.gemsofwar.com/t/resolved-strange-and-never-seen-before-visual-issue-headless-hero/50257/11 "2018-12-27T04:50:18Z")
If it’s a once-off - which it appears to be - and a visual issue like this it’s not something we can generally fix. A ‘fix’ or resolution requires a reproduce able case and if not a significant number of reports so we can pinpoint the issue. We’ll make a note of it, if it happens again please let us know 👌 ---
**Author:** ![Denthegod](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/denthegod/32/69138_2.png) [@Denthegod](https://community.gemsofwar.com/u/Denthegod)\ **Post date:** [December 27, 2018, 1:42pm UTC](https://community.gemsofwar.com/t/resolved-strange-and-never-seen-before-visual-issue-headless-hero/50257/12 "2018-12-27T13:42:07Z")
That happened to me once or twice. I thought it looked cool.