# \[RESOLVED\] GW retry error loop **URL:** \ **Category:** Bug Reports\ **Created:** [January 19, 2022, 12:54pm UTC](https://community.gemsofwar.com/t/resolved-gw-retry-error-loop/73857 "2022-01-19T12:54:02Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Nospam5587](https://avatars.discourse-cdn.com/v4/letter/n/eada6e/32.png) [@Nospam5587](https://community.gemsofwar.com/u/Nospam5587)\ **Post date:** [January 19, 2022, 12:54pm UTC](https://community.gemsofwar.com/t/resolved-gw-retry-error-loop/73857/1 "2022-01-19T12:54:02Z")
Multiple from report of other guild members; I play on recent iPhone iOS 15.1 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/6/b6f3f10b15bedbd132668d0c9d8807acf66840e3.jpeg) **What you were expecting to happen, and what actually happened:** Went to Guild, selected Guild Wars. That’s it **How often does this happen? When did it begin happening?** Every time. Started at least an hour ago. **Steps to make it happen again** Nothing special. Just click on GW… ---
**Author:** ![KaliDragon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kalidragon/32/101189_2.png) [@KaliDragon](https://community.gemsofwar.com/u/KaliDragon)\ **Post date:** [January 19, 2022, 1:17pm UTC](https://community.gemsofwar.com/t/resolved-gw-retry-error-loop/73857/2 "2022-01-19T13:17:30Z")
Same problem for me no matter if I try on Android or Steam ---
**Author:** ![OneWorld](https://avatars.discourse-cdn.com/v4/letter/o/48db29/32.png) [@OneWorld](https://community.gemsofwar.com/u/OneWorld)\ **Post date:** [January 19, 2022, 3:26pm UTC](https://community.gemsofwar.com/t/resolved-gw-retry-error-loop/73857/3 "2022-01-19T15:26:45Z")
From previous similar reports, there’s likely a player in your bracket causing this issue: > [@\[Reported\] Errors when accessing guild or gw](https://community.gemsofwar.com/t/reported-errors-when-accessing-guild-or-gw/72851/3): > > There was a cheating player in the same Guild Wars bracket as your Guild, I’ve banned the player and made a note so that the Dev team can fix this on Monday. You should submit a request to support to have it looked at: [https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new) ---
**Author:** ![KaliDragon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kalidragon/32/101189_2.png) [@KaliDragon](https://community.gemsofwar.com/u/KaliDragon)\ **Post date:** [January 19, 2022, 4:16pm UTC](https://community.gemsofwar.com/t/resolved-gw-retry-error-loop/73857/4 "2022-01-19T16:16:27Z")
Thank you @OneWorld we have already opened a ticket with support. We can just hope they fix it before reset. ---
**Author:** ![Black\_Wolf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/black_wolf/32/63378_2.png) [@Black\_Wolf](https://community.gemsofwar.com/u/Black_Wolf)\ **Post date:** [January 19, 2022, 9:21pm UTC](https://community.gemsofwar.com/t/resolved-gw-retry-error-loop/73857/5 "2022-01-19T21:21:00Z")
We are in the neighbour bracket (Ukrop UA guild), and have the same issue. Errors while trying enter guild menu or GW menu. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [January 19, 2022, 9:24pm UTC](https://community.gemsofwar.com/t/resolved-gw-retry-error-loop/73857/6 "2022-01-19T21:24:15Z")
Hey all, I’m in the process of grabbing these tickets at the moment ✨ Jeto - Support Human 🧙🏻‍♀️ ---
**Author:** ![Black\_Wolf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/black_wolf/32/63378_2.png) [@Black\_Wolf](https://community.gemsofwar.com/u/Black_Wolf)\ **Post date:** [January 19, 2022, 9:29pm UTC](https://community.gemsofwar.com/t/resolved-gw-retry-error-loop/73857/7 "2022-01-19T21:29:08Z")
Hope we’ll know the one who is responsible for it. And that there will be the chance for finishing this GW… ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [January 21, 2022, 3:49am UTC](https://community.gemsofwar.com/t/resolved-gw-retry-error-loop/73857/8 "2022-01-21T03:49:05Z")
**Update;** We believe we have found the account that is causing this issue and I’ve passed this information on to the development team to be resolved! Recommend force closing and relaunching, if you are still locked out of the Guild Menu let me know ✨ Jeto - Support Human 🧙🏻‍♀️ ---
**Author:** ![KaliDragon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kalidragon/32/101189_2.png) [@KaliDragon](https://community.gemsofwar.com/u/KaliDragon)\ **Post date:** [January 21, 2022, 6:02am UTC](https://community.gemsofwar.com/t/resolved-gw-retry-error-loop/73857/9 "2022-01-21T06:02:06Z")
It worked. Thank you @Jeto for fixing it before the weekend ❤