# \[RESOLVED\] Guild Leaderboard for trophies stopped updating

**URL:** <https://community.gemsofwar.com/t/resolved-guild-leaderboard-for-trophies-stopped-updating/66221>\
**Category:** Bug Reports\
**Created:** [September 28, 2020, 11:54pm UTC](https://community.gemsofwar.com/t/resolved-guild-leaderboard-for-trophies-stopped-updating/66221 "2020-09-28T23:54:45Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Merxian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/merxian/32/20640_2.png) [@Merxian](https://community.gemsofwar.com/u/Merxian)\
**Post date:** [September 28, 2020, 11:54pm UTC](https://community.gemsofwar.com/t/resolved-guild-leaderboard-for-trophies-stopped-updating/66221/1 "2020-09-28T23:54:45Z")

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Mobile/PC

See guild trophy leaderboard

**What you were expecting to happen, and what actually happened:**

The guild trophy leaderboard has not been updating for several hours. We dont have an exact time, but it’s been at least 6h+. This is not happening just to one guild, as far as we can tell it is the whole leaderboard which is not updating

**How often does this happen? When did it begin happening?**

As far as we can tell, this is not a common occurence. It is the first time we’ve noticed a lag in update that lasts this long. As mentioned, it started happening in the last 6-12h.

**Steps to make it happen again**

No steps required, every guild can compare their guild members’ production today from the roster screen and see that the guild leaderboard is not updating.

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [September 29, 2020, 8:41am UTC](https://community.gemsofwar.com/t/resolved-guild-leaderboard-for-trophies-stopped-updating/66221/2 "2020-09-29T08:41:10Z")

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This is related to this thread here:

> [@\[RESOLVED\] CLIFFY errors! angry](https://community.gemsofwar.com/t/cliffy-errors/66141/40):
>
> The team are still working on this but you should be seeing less errors than before. If your Tower of Doom is broken please contact support using this link: [https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket\_form\_id=360000013356](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356) We’ve sent some global compensation even though not all players were affected, hopefully this helps everyone a little and their guild mates. We will review this again once there’s more progress on the issue.

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**Author:** ![Merxian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/merxian/32/20640_2.png) [@Merxian](https://community.gemsofwar.com/u/Merxian)\
**Post date:** [September 29, 2020, 12:53pm UTC](https://community.gemsofwar.com/t/resolved-guild-leaderboard-for-trophies-stopped-updating/66221/3 "2020-09-29T12:53:33Z")

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Thanks Kafka -

This aspect of the issue seems to be fully resolved now.

Cheers,  
MerXian

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**Author:** ![Merxian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/merxian/32/20640_2.png) [@Merxian](https://community.gemsofwar.com/u/Merxian)\
**Post date:** [October 5, 2020, 11:07pm UTC](https://community.gemsofwar.com/t/resolved-guild-leaderboard-for-trophies-stopped-updating/66221/4 "2020-10-05T23:07:59Z")

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@Kafka The issue is back. The guild trophy leaderboard has not been updating for many hours. The same with the pvp leaderboard.

Last time it was fixed on the same day, hope it is as easy to remedy this time.

Have a lovely day,  
MerXian
