# (Resolved) Game froze with 2 bounty troops ready to cast

**URL:** <https://community.gemsofwar.com/t/resolved-game-froze-with-2-bounty-troops-ready-to-cast/47903>\
**Category:** Bug Reports\
**Created:** [October 26, 2018, 11:30pm UTC](https://community.gemsofwar.com/t/resolved-game-froze-with-2-bounty-troops-ready-to-cast/47903 "2018-10-26T23:30:32Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Mariana](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mariana/32/63233_2.png) [@Mariana](https://community.gemsofwar.com/u/Mariana)\
**Post date:** [October 26, 2018, 11:30pm UTC](https://community.gemsofwar.com/t/resolved-game-froze-with-2-bounty-troops-ready-to-cast/47903/1 "2018-10-26T23:30:32Z")

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**Platform, device version and operating system:**  
Android

**Screenshot or image:**

 ![Screenshot_20181026-161602](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/6/36a9897e0d06c776f4ddae5acc363fd18b6dbbb7.jpeg)

**What you were expecting to happen, and what actually happened:**  
I was trying to cast Parrot, gems missing from board. Game froze

**How often does this happen? When did it begin happening?**  
So far just this one time  
Had to reboot device

**Steps to make it happen again**

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [October 30, 2018, 5:11am UTC](https://community.gemsofwar.com/t/resolved-game-froze-with-2-bounty-troops-ready-to-cast/47903/2 "2018-10-30T05:11:56Z")

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Hey there @Mariana

Sorry this happened ☹

1. What model Android and Android version are you using? (you can PM this to me if you feel more comfortable)
2. What happened just before the game froze with the parrot?
3. What Weapon + Affixes is your Hero using?
4. Were there any Doomskulls on the board before this happened?
5. What gamemode did you play before this battle?

Please check your in-game mail

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**Author:** ![Mariana](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mariana/32/63233_2.png) [@Mariana](https://community.gemsofwar.com/u/Mariana)\
**Post date:** [October 31, 2018, 3:17am UTC](https://community.gemsofwar.com/t/resolved-game-froze-with-2-bounty-troops-ready-to-cast/47903/3 "2018-10-31T03:17:57Z")

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1.) Samsung Galaxy Tab A  
2.) I don’t remember  
3.) Flame Soul  
4.) I don’t think so  
5.) Bounty

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [October 31, 2018, 4:00am UTC](https://community.gemsofwar.com/t/resolved-game-froze-with-2-bounty-troops-ready-to-cast/47903/4 "2018-10-31T04:00:07Z")

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Thank you, I’ve added this to a report we have - there was an issue in 4.0 where the Flame Soul caused the game to freeze but QA couldn’t reproduce the issue in 4.1 so we thought it was fixed. **Which version of Android are you using? What affixes are on Flame Soul?**

1. From the home screen, press the Settings Button
2. Then select the Settings option
3. Scroll down and select About Phone
4. Scroll down to Android Version
5. The small number under the heading is the version number of the Android operating system on your device.