# RESOLVED: Disappearing in-game mail (TIP: open mail from top to bottom)

**URL:** <https://community.gemsofwar.com/t/resolved-disappearing-in-game-mail-tip-open-mail-from-top-to-bottom/23757>\
**Category:** Support\
**Created:** [May 8, 2017, 7:58am UTC](https://community.gemsofwar.com/t/resolved-disappearing-in-game-mail-tip-open-mail-from-top-to-bottom/23757 "2017-05-08T07:58:54Z")\
**Posts on this page:** 2\
**Page:** 2

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [May 19, 2017, 4:31am UTC](https://community.gemsofwar.com/t/resolved-disappearing-in-game-mail-tip-open-mail-from-top-to-bottom/23757/21 "2017-05-19T04:31:23Z")

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We haven’t had issues with mail being opened from the bottom in the past, but the team are looking into it just in case.

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**Author:** ![Lila36](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lila36/32/24535_2.png) [@Lila36](https://community.gemsofwar.com/u/Lila36)\
**Post date:** [May 22, 2017, 12:37am UTC](https://community.gemsofwar.com/t/resolved-disappearing-in-game-mail-tip-open-mail-from-top-to-bottom/23757/22 "2017-05-22T00:37:50Z")

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Glad to hear that it all worked out. 🙂

[Previous page](https://community.gemsofwar.com/t/resolved-disappearing-in-game-mail-tip-open-mail-from-top-to-bottom/23757.md?page=1)