# \[RESOLVED\] Chat unavailable

**URL:** <https://community.gemsofwar.com/t/resolved-chat-unavailable/73853>\
**Category:** Uncategorized\
**Created:** [January 19, 2022, 3:55am UTC](https://community.gemsofwar.com/t/resolved-chat-unavailable/73853 "2022-01-19T03:55:19Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![Ribeyefan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ribeyefan/32/69310_2.png) [@Ribeyefan](https://community.gemsofwar.com/u/Ribeyefan)\
**Post date:** [January 19, 2022, 3:55am UTC](https://community.gemsofwar.com/t/resolved-chat-unavailable/73853/1 "2022-01-19T03:55:19Z")

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Seems the global etc chat went down around an hour or so ago. Any idea when it will be back up? (I’m assuming it’s a server issue given it’s not just myself having this issue)

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [January 19, 2022, 3:58am UTC](https://community.gemsofwar.com/t/resolved-chat-unavailable/73853/2 "2022-01-19T03:58:47Z")

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Heyo!

Was actually about to post about this myself, as I noticed it when on my own account.

The development team has been notified and currently investigating!

Jeto - Support Human 🧙🏻‍♀️

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**Author:** ![Ribeyefan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ribeyefan/32/69310_2.png) [@Ribeyefan](https://community.gemsofwar.com/u/Ribeyefan)\
**Post date:** [January 19, 2022, 4:04am UTC](https://community.gemsofwar.com/t/resolved-chat-unavailable/73853/3 "2022-01-19T04:04:56Z")

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Much appreciated, cheers. It’s back online now.

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**Author:** ![Madd\_Hurricane](https://avatars.discourse-cdn.com/v4/letter/m/49beb7/32.png) [@Madd\_Hurricane](https://community.gemsofwar.com/u/Madd_Hurricane)\
**Post date:** [January 19, 2022, 4:22am UTC](https://community.gemsofwar.com/t/resolved-chat-unavailable/73853/4 "2022-01-19T04:22:58Z")

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Chat is still down on Xbox, can’t access global or guild chat right now.

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**Author:** ![Phillip](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/phillip/32/73831_2.png) [@Phillip](https://community.gemsofwar.com/u/Phillip)\
**Post date:** [January 19, 2022, 4:23am UTC](https://community.gemsofwar.com/t/resolved-chat-unavailable/73853/5 "2022-01-19T04:23:09Z")

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Still down on xbox.

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**Author:** ![Ribeyefan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ribeyefan/32/69310_2.png) [@Ribeyefan](https://community.gemsofwar.com/u/Ribeyefan)\
**Post date:** [January 19, 2022, 4:25am UTC](https://community.gemsofwar.com/t/resolved-chat-unavailable/73853/6 "2022-01-19T04:25:01Z")

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I’m on xBox here (xBox One X), and it’s now working again, perhaps try reloading the game if you’ve not already (though could be dependent on how many chat servers there are)?

/edit

In the UK myself in case it’s also geo-specific

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [January 19, 2022, 4:25am UTC](https://community.gemsofwar.com/t/resolved-chat-unavailable/73853/7 "2022-01-19T04:25:19Z")

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Once I have more information, I’ll jump back in here.

But we are aware it is still down, currently been checking my own account (PC) periodically while the team is following this up.

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**Author:** ![Ribeyefan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ribeyefan/32/69310_2.png) [@Ribeyefan](https://community.gemsofwar.com/u/Ribeyefan)\
**Post date:** [January 19, 2022, 4:27am UTC](https://community.gemsofwar.com/t/resolved-chat-unavailable/73853/8 "2022-01-19T04:27:55Z")

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Have they tried turning it off then on again hehe 🤣 🤣

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**Author:** ![ESR77](https://avatars.discourse-cdn.com/v4/letter/e/6bbea6/32.png) [@ESR77](https://community.gemsofwar.com/u/ESR77)\
**Post date:** [January 19, 2022, 4:53am UTC](https://community.gemsofwar.com/t/resolved-chat-unavailable/73853/9 "2022-01-19T04:53:30Z")

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Same on PS4

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**Author:** ![Pamina](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pamina/32/73608_2.png) [@Pamina](https://community.gemsofwar.com/u/Pamina)\
**Post date:** [January 19, 2022, 4:58am UTC](https://community.gemsofwar.com/t/resolved-chat-unavailable/73853/10 "2022-01-19T04:58:14Z")

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On the mobile phone in the Android app, the chat has not been working for a good 2 hours. The chat server has simply logged off. And I can no longer log in.

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**Author:** ![Fleg](https://avatars.discourse-cdn.com/v4/letter/f/5e9695/32.png) [@Fleg](https://community.gemsofwar.com/u/Fleg)\
**Post date:** [January 19, 2022, 5:08am UTC](https://community.gemsofwar.com/t/resolved-chat-unavailable/73853/11 "2022-01-19T05:08:04Z")

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At least the lag seems to be also gone. Anyone else? Coincidence?

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [January 19, 2022, 5:16am UTC](https://community.gemsofwar.com/t/resolved-chat-unavailable/73853/12 "2022-01-19T05:16:08Z")

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Chat is back online ✨

Jeto - Support Human 🧙🏻‍♀️
