# \[Reported\] Updated 2023.06.04 Missing artwork on android **URL:** \ **Category:** Bug Reports\ **Created:** [March 21, 2023, 5:30am UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278 "2023-03-21T05:30:45Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Tibo](https://avatars.discourse-cdn.com/v4/letter/t/439d5e/32.png) [@Tibo](https://community.gemsofwar.com/u/Tibo)\ **Post date:** [March 21, 2023, 5:30am UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/1 "2023-03-21T05:30:45Z")
Hi Yes, I saw the other topic. I opened a new one because devs have already acknowleged that one. I reinstalled the game on android in hope it will fix the missing artwork problem, but it only made it worse. After reinstalling and downloading all assets, artwork is still missing for the following troops: Knight Errant → spell artwork: pitchfork Orpheus Priestess → spell artwork: pitchfork Dead Parrot → spell artwork: pitchfork The Bane of Mercy → spell artwork: ok Silken Fang → spell artwork: pitchfork The Silken Queen → spell artwork: pitchfork The Spider Throne → spell artwork: pitchfork Dragonite Gnome → spell artwork: pitchfork Spike (pet) thx Daeron → bonus: ok Rukh → spell artwork: pitchfork First Claw Maahes → spell artwork: pitchfork Axe Beak → spell artwork: pitchfork Beltane → spell artwork: pitchfork update 2023.03.24 9:25 CET update 2023.04.03 12:56 CEST update 2023.04.10 9:15 CEST update 2023.04.15 7:10 AM CEST update 2023.04.17 9:54 AM CEST update 2023.06.04 11:35 AM CEST - Skelly Cat → spell artwork: pitchfork ---
**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\ **Post date:** [March 22, 2023, 12:13am UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/3 "2023-03-22T00:13:06Z")
Hello 🙂 Thank you for checking on android! I’ll add the status into the report to the development team. ---
**Author:** ![DAeron](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/daeron/32/89036_2.png) [@DAeron](https://community.gemsofwar.com/u/DAeron)\ **Post date:** [March 22, 2023, 12:08pm UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/4 "2023-03-22T12:08:20Z")
![Screenshot_20230321_152721](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/b/5b75c8a33eaf08079e9c39b931420a45ea1278bc.jpeg) ![Screenshot_20230321_152359](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/3/43532695623837b15beaff69ad050e9ca7f456c0.jpeg) ![Screenshot_20230322_080512](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/5/d539af1ae32cf6d84ca19035a3b8b0764ec5baf0.jpeg) ![Screenshot_20230321_152350](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/a/4a527ebe04bc2d5c26204b9780ea04ab5ca1f244.jpeg) Android, Samsung A17 5G, Tmobile…idk what else you need… Broken graohics for Orpheus Priestess, Bane of Mercy, Spike the Pet, and the artwork i assume should be in the holiday events in the game tabs(there’s broken graphic lines in the square) ---
**Author:** ![Tibo](https://avatars.discourse-cdn.com/v4/letter/t/439d5e/32.png) [@Tibo](https://community.gemsofwar.com/u/Tibo)\ **Post date:** [March 23, 2023, 3:40am UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/5 "2023-03-23T03:40:22Z")
Updae in opening post. ty ---
**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\ **Post date:** [March 23, 2023, 6:17am UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/6 "2023-03-23T06:17:25Z")
Hello 🙂 @DAeron Thank you for the update. I see your Oprheus Priestess card also has a pitchfork in the spell graphic. - Do you happen to not own this troop? - Or have you unlocked it recently? ---
**Author:** ![Tibo](https://avatars.discourse-cdn.com/v4/letter/t/439d5e/32.png) [@Tibo](https://community.gemsofwar.com/u/Tibo)\ **Post date:** [March 23, 2023, 7:06am UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/7 "2023-03-23T07:06:36Z")
Another one ![Screenshot_20230323-080338](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/0/3032e637b4d8c5e1ce1297d5ec87c01a6919dd78.jpeg) I assume the legendary troop should he wisible there. The troop itself is ok, all artwork is there. ---
**Author:** ![Tibo](https://avatars.discourse-cdn.com/v4/letter/t/439d5e/32.png) [@Tibo](https://community.gemsofwar.com/u/Tibo)\ **Post date:** [March 23, 2023, 7:08am UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/8 "2023-03-23T07:08:25Z")
Just checked in my game, and yes, Orpheus Pristess’ spell artwork shows a pitchfork. ---
**Author:** ![gmorin2](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gmorin2/32/93687_2.png) [@gmorin2](https://community.gemsofwar.com/u/gmorin2)\ **Post date:** [March 23, 2023, 12:33pm UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/9 "2023-03-23T12:33:22Z")
The games graphics broke almost similar to the ghosting graphics when entering and existing troop screens including the \\ missing troop and pet graphics and weapon graphics after the update of 6.8 and when the kingdom of foxes was introduced. The game worked perfectly when you updated the game during the unannounced 6.7 to 6.8 that plagued the android so look at your code that you introduced there. It’s depressing just to open my game up and see this every day ![Screenshot_20230323_082743](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/0/90aa14e731ffa847368cb29b9859a1c68565627e.jpeg) So how about turning on your Android before you approve your updates once and a while. Thanks for listening ---
**Author:** ![DAeron](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/daeron/32/89036_2.png) [@DAeron](https://community.gemsofwar.com/u/DAeron)\ **Post date:** [March 23, 2023, 7:15pm UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/10 "2023-03-23T19:15:58Z")
I do own Orpheus Priestess and have since it’s release. ---
**Author:** ![Tibo](https://avatars.discourse-cdn.com/v4/letter/t/439d5e/32.png) [@Tibo](https://community.gemsofwar.com/u/Tibo)\ **Post date:** [March 24, 2023, 5:21am UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/11 "2023-03-24T05:21:22Z")
Dead Parrot’s spell artwork also shows a pitchfork ---
**Author:** ![Tibo](https://avatars.discourse-cdn.com/v4/letter/t/439d5e/32.png) [@Tibo](https://community.gemsofwar.com/u/Tibo)\ **Post date:** [March 24, 2023, 8:26am UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/12 "2023-03-24T08:26:39Z")
Hi, @Bramble I have updated the opening post with spell artwork info. ---
**Author:** ![Emos](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/emos/32/5163_2.png) [@Emos](https://community.gemsofwar.com/u/Emos)\ **Post date:** [March 24, 2023, 5:14pm UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/13 "2023-03-24T17:14:03Z")
I also have the exact same graphics issue with the aforementioned troops and pets. iPhone AND iPad with latest version IOS ---
**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\ **Post date:** [March 27, 2023, 12:06am UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/14 "2023-03-27T00:06:49Z")
Hello 🙂 Thank you for updating the original post, it makes things a lot clearer! So far, I can tell you that the Pet Spike graphic issue should have a fix going out in 6.9. (Previously reported elsewhere) I’ll let the dev team know about the strange pitchfork spell graphic appearing alongside missing troop artwork. ---
**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\ **Post date:** [March 27, 2023, 12:07am UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/15 "2023-03-27T00:07:57Z")
Hello 🙂 @Emos Just to confirm, does this include the pitchfork spell graphic issue? (If the troop artwork is missing, your spell graphic becomes a pitchfork rather than the expected art) ---
**Author:** ![Dwuemka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dwuemka/32/67058_2.png) [@Dwuemka](https://community.gemsofwar.com/u/Dwuemka)\ **Post date:** [March 27, 2023, 5:58am UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/16 "2023-03-27T05:58:49Z")
My guildmate shared a screenshot of this yesterday: ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/d/1d1a893d0dca6d0cf249c24128ef45e3440c0b86.jpeg) From a tablet, not sure if iOS or Android. ---
**Author:** ![Emos](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/emos/32/5163_2.png) [@Emos](https://community.gemsofwar.com/u/Emos)\ **Post date:** [March 27, 2023, 12:33pm UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/17 "2023-03-27T12:33:16Z")
The pitchfork art is on the Orpheus Priestess troop (also missing troop art) Babe of Mercy has the spell art but is missing the troop art iPhone13 Pro, iOS 16.3.1 I’ll check my iPad later to see if it’s same graphic issue ---
**Author:** ![Vixen](https://avatars.discourse-cdn.com/v4/letter/v/bb73d2/32.png) [@Vixen](https://community.gemsofwar.com/u/Vixen)\ **Post date:** [March 27, 2023, 5:21pm UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/18 "2023-03-27T17:21:10Z")
Very slow and missing graphics on Kindle Fire as well (all event shop pictures were missing this morning). ---
**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\ **Post date:** [March 27, 2023, 10:07pm UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/19 "2023-03-27T22:07:55Z")
Hello 🙂 @Dwuemka That’s certainly an interesting screencapture. - Do you mind asking your guildmate how they managed to make this bug? (eg. Did they just open delve and it appeared like this?) - And also, if this issue is still occuring for them on every single delve? ---
**Author:** ![Dwuemka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dwuemka/32/67058_2.png) [@Dwuemka](https://community.gemsofwar.com/u/Dwuemka)\ **Post date:** [March 29, 2023, 5:51am UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/20 "2023-03-29T05:51:29Z")
@Bramble I’ve got a bit more info. It’s an Android tablet (system version 12), Galaxy Tab T6 He says that it happens occasionally; it happens more often when he plays for a longer period of time at a time. It’s not just delves - it happens in different places. He just happened to grab a screenshot of the delve. And yes, he opens team editing, and they are like this. ---
**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\ **Post date:** [March 30, 2023, 11:29pm UTC](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278/21 "2023-03-30T23:29:13Z")
Hello 🙂 @Dwuemka Could you get your friend to submit a Support Ticket with their screenshot and details included? (Just so we don’t have to keep forcing you to be the messenger going back and forth) - At the current moment, it would be helpful to have their Invite Code as well! [Next page](https://community.gemsofwar.com/t/reported-updated-2023-06-04-missing-artwork-on-android/79278.md?page=2)