# \[Reported\] Underspire - won torches not added **URL:** \ **Category:** Bug Reports\ **Created:** [October 25, 2023, 2:26am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921 "2023-10-25T02:26:27Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [October 25, 2023, 2:26am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/1 "2023-10-25T02:26:27Z")
\*\*Platform, device version and operating system: Android \*\* **Screenshot or image:** First win: ![Screenshot_20231025-040553](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/3/1380fd6302f333c3c4aa18b0048deaa46f47cd99.jpeg) 2nd win: ![Screenshot_20231025-040638](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/3/93e8c7e1092f9883dce78dd1b2344310ccabb180.jpeg) After 2nd win when I noticed missing torches: ![Screenshot_20231025-041150](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/8/88091203d5930d6c71efa3a561eaf19161c116d3.jpeg) After restarting the game: ![Screenshot_20231025-041559](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/d/3d30e6e548f58e0d2a7de820ba3f1b33a9d47566.jpeg) **What you were expecting to happen, and what actually happened:** I had 3 torches left, fought 1 guardian, won 2 torches. Fought another one, won 1 torch. After two fights I had 2 torches left when it should have been 4. I then restarted the game expecting it to be a visual issue and after the I had only 1 torch as if I had not won any torches at all. **How often does this happen? When did it begin happening?** It began happening when I fought my first guardian and won 2 torches. **Steps to make it happen again** Play underspire. Fight guardians. Win torches, don’t get the actual amount of torches you’ve won. Restart the game to be back to no torches at all from the guardian fights. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [October 25, 2023, 2:33am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/2 "2023-10-25T02:33:00Z")
Since winning torches and them not displaying, have you completed another battle and they still do not display? I have had this happen and it took me completing another battle for them to appear. ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [October 25, 2023, 2:42am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/3 "2023-10-25T02:42:39Z")
I fought one guardian after the other with no fight in between (in case that’s somehow relevant to the issue). Also gave it a try. Sadly that didn’t help. Fought one fight in underspire, one fight elsewhere, did another reset… Now I’m at 0. I should still have 3. ![Screenshot_20231025-043855](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/3/538e7ea7b355e54811cce55bf5ef6f082e635aa4.jpeg) ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [October 25, 2023, 2:46am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/4 "2023-10-25T02:46:29Z")
Thank you so much for that @sylverscale , also will it let you start another battle with torches or is it fully thinking you have none? And can I grab your invite code too please, just to squiz your data! ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [October 25, 2023, 2:50am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/6 "2023-10-25T02:50:11Z")
It thinks I have none (as is shown, so it’s not a visual bug). ![Screenshot_20231025-044824](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/2/224e5fdd8098f75cc94923f22b2f0e59e5579551.jpeg) My invite: Sylverscale\_sscs ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [October 25, 2023, 2:50am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/7 "2023-10-25T02:50:49Z")
Excellent, and rereading this and your comment response in the patch notes - these were all torches awarded from the Guardians? ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [October 25, 2023, 2:54am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/8 "2023-10-25T02:54:44Z")
Yes. Started with 3, fought 2 battles, won 3 torches from the guardians - but got none. Interestingly, there was 1 added it looks like before I did it a restart that was then also removed by the bug. Thought I’d screenshot my rewards for the community as I always do with new modes or battles etc - that’s why I have that documented. ---
**Author:** ![Valardolahaeris](https://avatars.discourse-cdn.com/v4/letter/v/e47774/32.png) [@Valardolahaeris](https://community.gemsofwar.com/u/Valardolahaeris)\ **Post date:** [October 25, 2023, 2:57am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/9 "2023-10-25T02:57:27Z")
Im having the same issue. Torches awarded from guardians not appearing. Reset game and they didnt appear. Unable to continue so not a visual thing. Invite code: Downtownmpls\_rflt ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [October 25, 2023, 2:58am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/10 "2023-10-25T02:58:27Z")
Cool, leave it with me ✨ ---
**Author:** ![MysticWeirdo](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MysticWeirdo](https://community.gemsofwar.com/u/MysticWeirdo)\ **Post date:** [October 25, 2023, 3:06am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/11 "2023-10-25T03:06:40Z")
I’m seeing the same thing on the xbox. ---
**Author:** ![Elfin](https://avatars.discourse-cdn.com/v4/letter/e/258eb7/32.png) [@Elfin](https://community.gemsofwar.com/u/Elfin)\ **Post date:** [October 25, 2023, 3:49am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/12 "2023-10-25T03:49:51Z")
I also received 2 torches and they did not get added. I did not check at the time - I just figured it out after I played all my sigils and compared it to rooms cleared after seeing this post. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [October 25, 2023, 4:34am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/13 "2023-10-25T04:34:36Z")
We currently have a fix we are testing atm for this issue! ---
**Author:** ![Ash3nShad3](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ash3nshad3/32/96675_2.png) [@Ash3nShad3](https://community.gemsofwar.com/u/Ash3nShad3)\ **Post date:** [October 25, 2023, 4:44am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/14 "2023-10-25T04:44:16Z")
Just want yo add I got two hex trinkets from a guardian box but they also did not appear in my trinket inventory…still zero trinkets. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [October 25, 2023, 4:45am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/15 "2023-10-25T04:45:21Z")
~~what is your invite code~~ This will be resolved when the fix is released, awaiting an ETA for when that will be released. ---
**Author:** ![Ash3nShad3](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ash3nshad3/32/96675_2.png) [@Ash3nShad3](https://community.gemsofwar.com/u/Ash3nShad3)\ **Post date:** [October 25, 2023, 4:52am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/16 "2023-10-25T04:52:20Z")
Tried sending the code via a message and got this: An error occurred: Sorry, Jeto is not accepting messages at the moment. ---
**Author:** ![Ash3nShad3](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ash3nshad3/32/96675_2.png) [@Ash3nShad3](https://community.gemsofwar.com/u/Ash3nShad3)\ **Post date:** [October 25, 2023, 4:53am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/17 "2023-10-25T04:53:06Z")
> [@Jeto](#): > > This will be resolved when the fix is released, awaiting an ETA for when that will be released. Hope your fix is not going to reset the entire thing again… ---
**Author:** ![Fusnix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fusnix/32/92606_2.png) [@Fusnix](https://community.gemsofwar.com/u/Fusnix)\ **Post date:** [October 25, 2023, 10:33am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/18 "2023-10-25T10:33:57Z")
Same problem here on ps5 a i win 2torches on blue guardian room a 2 torches on second blue guardian room.i close game and if i start again my 4 torches are gone. ---
**Author:** ![MysticWeirdo](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MysticWeirdo](https://community.gemsofwar.com/u/MysticWeirdo)\ **Post date:** [October 26, 2023, 12:15am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/19 "2023-10-26T00:15:45Z")
Possibly related, one of my treasure left a couple trinkets for me, don’t remember what kind. I never used them and when I checked I don’t have any. ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [October 26, 2023, 12:30am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/20 "2023-10-26T00:30:03Z")
It affects trinkets as well. Hopefully, it’s only underspire related rewards and not all of them. ---
**Author:** ![Fusnix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fusnix/32/92606_2.png) [@Fusnix](https://community.gemsofwar.com/u/Fusnix)\ **Post date:** [October 26, 2023, 1:33am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921/21 "2023-10-26T01:33:52Z")
I win 3x 2xtorches,dissapear after next battle,(for example:4x torches before battle,1 torch after battle) [Next page](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921.md?page=2)