# \[Reported\] Underspire map reset **URL:** \ **Category:** Bug Reports\ **Created:** [September 6, 2023, 7:11am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227 "2023-09-06T07:11:01Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![Hayabusa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hayabusa/32/85130_2.png) [@Hayabusa](https://community.gemsofwar.com/u/Hayabusa)\ **Post date:** [September 6, 2023, 9:08am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/41 "2023-09-06T09:08:30Z")
This compensation should include real money, since many of us paid for stuff … ---
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [September 6, 2023, 9:09am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/42 "2023-09-06T09:09:51Z")
We either need a solution or a course of action to take today (to play the new map or to wait) while we wait for an issue resolution. Not even rushing, just limited on time based on how the daily torch system works. ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [September 6, 2023, 9:13am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/43 "2023-09-06T09:13:52Z")
We especially need info on whether the map will get lost again on the next daily reset. It wouldn’t make much sense to play today if this is a recurring issue. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [September 6, 2023, 9:19am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/44 "2023-09-06T09:19:03Z")
It is in my notes as something to follow up on with the devs, but this issue was initially reported prior to reset and after updating - so I don’t believe it is linked to daily reset. But will share more when we can. ---
**Author:** ![Voq](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/voq/32/54089_2.png) [@Voq](https://community.gemsofwar.com/u/Voq)\ **Post date:** [September 6, 2023, 9:20am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/45 "2023-09-06T09:20:05Z")
My map hasn’t reset. I feel left out 😞. ---
**Author:** ![Hayabusa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hayabusa/32/85130_2.png) [@Hayabusa](https://community.gemsofwar.com/u/Hayabusa)\ **Post date:** [September 6, 2023, 9:21am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/46 "2023-09-06T09:21:05Z")
Actually the first report happened immediately after reset … ---
**Author:** ![Ash3nShad3](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ash3nshad3/32/96675_2.png) [@Ash3nShad3](https://community.gemsofwar.com/u/Ash3nShad3)\ **Post date:** [September 6, 2023, 9:22am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/47 "2023-09-06T09:22:47Z")
Help same problem for me!! All my progress is gone and I am back to start!!! I made a lot of progress the last two days and I want my progress back!! I cannot redo all those battles. I spent TIME. I spent extra gems too…and bought lanterns. This was the week I was going to finish the whole Underspire! ![Underspire](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/e/9e8b77025f3c4012c8b2994025c4df2b9f832b68.jpeg) ---
**Author:** ![WhoDat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/whodat/32/63679_2.png) [@WhoDat](https://community.gemsofwar.com/u/WhoDat)\ **Post date:** [September 6, 2023, 9:24am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/48 "2023-09-06T09:24:03Z")
Same problem here. ![329110_20230906122236_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/7/e72c1090fc77817e50e94a1b4de9656fe58f8be9.jpeg) ---
**Author:** ![Ash3nShad3](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ash3nshad3/32/96675_2.png) [@Ash3nShad3](https://community.gemsofwar.com/u/Ash3nShad3)\ **Post date:** [September 6, 2023, 9:26am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/49 "2023-09-06T09:26:00Z")
I did not open Underspire since yesterday - I am guessing it happened after the version Update I did this morning. ---
**Author:** ![Dust\_Angel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dust_angel/32/35256_2.png) [@Dust\_Angel](https://community.gemsofwar.com/u/Dust_Angel)\ **Post date:** [September 6, 2023, 9:31am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/50 "2023-09-06T09:31:23Z")
You’re wrong on this one - it has very much to do with daily reset. There are players saying in this very thread they played after update but before reset without problems and progress was gone on daily rollover. ---
**Author:** ![Stroganrog](https://avatars.discourse-cdn.com/v4/letter/s/bcef8e/32.png) [@Stroganrog](https://community.gemsofwar.com/u/Stroganrog)\ **Post date:** [September 6, 2023, 9:33am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/51 "2023-09-06T09:33:46Z")
On Daily reset my progress gone! ---
**Author:** ![Voq](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/voq/32/54089_2.png) [@Voq](https://community.gemsofwar.com/u/Voq)\ **Post date:** [September 6, 2023, 9:38am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/53 "2023-09-06T09:38:11Z")
I assume this is only affecting players who updated before daily reset, at least so far? I didn’t update until now. ---
**Author:** ![Stroganrog](https://avatars.discourse-cdn.com/v4/letter/s/bcef8e/32.png) [@Stroganrog](https://community.gemsofwar.com/u/Stroganrog)\ **Post date:** [September 6, 2023, 9:42am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/54 "2023-09-06T09:42:51Z")
Yes, l updated before reset. ---
**Author:** ![Ash3nShad3](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ash3nshad3/32/96675_2.png) [@Ash3nShad3](https://community.gemsofwar.com/u/Ash3nShad3)\ **Post date:** [September 6, 2023, 9:44am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/55 "2023-09-06T09:44:10Z")
Same - updated an hour or so before reset. ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [September 6, 2023, 10:10am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/56 "2023-09-06T10:10:28Z")
So, I spent 300 gems on this, plus a lot of time. Just send me all boss rewards, and double up on boss number 6. I don’t feel like starting all over again on Wednesday. I have other things to do as well. This update really hasn’t been tested at all, has it? I’m sure this makes people really want to spend more money. We all love it when our progress gets reset. 🙄 ---
**Author:** ![Hayabusa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hayabusa/32/85130_2.png) [@Hayabusa](https://community.gemsofwar.com/u/Hayabusa)\ **Post date:** [September 6, 2023, 10:15am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/57 "2023-09-06T10:15:39Z")
I bought enough torches and lanterns to finish the whole event with double rewards on each boss. And intended to buy more if necessary. And also planned on buying the Pass+. Now I’m not even going to play US again. ---
**Author:** ![Rizzo](https://avatars.discourse-cdn.com/v4/letter/r/6de8d8/32.png) [@Rizzo](https://community.gemsofwar.com/u/Rizzo)\ **Post date:** [September 6, 2023, 10:20am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/58 "2023-09-06T10:20:52Z")
I bought lanterns like every week. Just give me the double rewards and that’s it. The first 2 dragons are not necessary, I already collected them on Monday and Tuesday. Send only from the third onwards and that’s ok. ---
**Author:** ![GrayFiend](https://avatars.discourse-cdn.com/v4/letter/g/4da419/32.png) [@GrayFiend](https://community.gemsofwar.com/u/GrayFiend)\ **Post date:** [September 6, 2023, 10:50am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/59 "2023-09-06T10:50:22Z")
> [@Jeto](#): > > Once this issue has been resolved, we will be looking into compensation for those affected. Will you compensate packs of torches which were bought before the update? Yesterday I had 30+ battles there (2 packes every day = 300 gems). Now I’m at zero point. ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [September 6, 2023, 10:57am UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/60 "2023-09-06T10:57:59Z")
> [@Jeto](#): > > It is in my notes as something to follow up on with the devs, but this issue was initially reported prior to reset and after updating - so I don’t believe it is linked to daily reset. There are reports that say Underspire worked just fine prior to reset, even after updating: > [@Ant\_Man](#): > > @Kafka it reset on Wednesday reset. > The map had progressed on Tuesday even after updating to 7.1! The update dropped around 6 hours before daily reset. I imagine there would have been a very audible outcry if all maps had already disappeared at that point. ---
**Author:** ![CLARE](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/clare/32/68377_2.png) [@CLARE](https://community.gemsofwar.com/u/CLARE)\ **Post date:** [September 6, 2023, 12:12pm UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227/61 "2023-09-06T12:12:32Z")
Me Launched game version 7.1 first time On the third day = underspire progress not reset [Previous page](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227.md?page=2) [Next page](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227.md?page=4)