# \[Reported\] Unable to turn off Alliance chat notification

**URL:** <https://community.gemsofwar.com/t/reported-unable-to-turn-off-alliance-chat-notification/84197>\
**Category:** Bug Reports\
**Created:** [May 22, 2024, 6:38am UTC](https://community.gemsofwar.com/t/reported-unable-to-turn-off-alliance-chat-notification/84197 "2024-05-22T06:38:35Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Darklord1](https://avatars.discourse-cdn.com/v4/letter/d/ea5d25/32.png) [@Darklord1](https://community.gemsofwar.com/u/Darklord1)\
**Post date:** [May 22, 2024, 6:38am UTC](https://community.gemsofwar.com/t/reported-unable-to-turn-off-alliance-chat-notification/84197/1 "2024-05-22T06:38:35Z")

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**Platform, device version and operating system:**  
Xbox 1

**Screenshot or image:**

 ![IMG_20240522_073504126](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/b/4b7b76e7f1522d50049b2f07cc32e89c4f1802ba.jpeg)

**What you were expecting to happen, and what actually happened:**  
Be able to disable notification

**How often does this happen? When did it begin happening?**  
Every time

**Steps to make it happen again**  
Try to turn it off!

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**Author:** ![Zuul-Emo](https://avatars.discourse-cdn.com/v4/letter/z/67e7ee/32.png) [@Zuul-Emo](https://community.gemsofwar.com/u/Zuul-Emo)\
**Post date:** [May 22, 2024, 4:07pm UTC](https://community.gemsofwar.com/t/reported-unable-to-turn-off-alliance-chat-notification/84197/2 "2024-05-22T16:07:48Z")

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**Platform, device version and operating system:**  
PS5  
**Screenshot or image:**  
No image or video possible, as can’t show a negative  
**What you were expecting to happen, and what actually happened:**  
Unable to switch Alliance CHat notifications off on PS (possibly all consoles), as the button cannot be selected. If you move across and try to go down, it goes to the option above (“notification icon for Guild Chat”) and then won’t go lower. If you go up to the top option (“Live Chat Opacity”) and then go up one more, it moves back to option above Alliance Chat (back to guild chat).  
Meaning you cannot possibly select Alliance Chat.

**How often does this happen? When did it begin happening?**  
Ever since Alliance was added, and Alliance Chat became available, I think.

**Steps to make it happen again**  
Go to chat options.

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**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\
**Post date:** [May 22, 2024, 11:44pm UTC](https://community.gemsofwar.com/t/reported-unable-to-turn-off-alliance-chat-notification/84197/3 "2024-05-22T23:44:03Z")

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Hello 🙂

Thank you for the photo!

Please note as both issues are of the same topic but on different platforms I have merged the two threads! 🙂

I’ve let the development team know about this issue with not being able to turn off the Alliance Notifications.

Please let me know if this issue is also occurring on other platforms!

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**Author:** ![Nrthrnlad](https://avatars.discourse-cdn.com/v4/letter/n/9fc29f/32.png) [@Nrthrnlad](https://community.gemsofwar.com/u/Nrthrnlad)\
**Post date:** [May 25, 2024, 6:26pm UTC](https://community.gemsofwar.com/t/reported-unable-to-turn-off-alliance-chat-notification/84197/4 "2024-05-25T18:26:21Z")

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Please please please fix this. I like to be prompt responding to my guild but now I don’t know when they are chatting because the notification is ALWAYS on.

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**Author:** ![Smeeg](https://avatars.discourse-cdn.com/v4/letter/s/b9bd4f/32.png) [@Smeeg](https://community.gemsofwar.com/u/Smeeg)\
**Post date:** [May 27, 2024, 8:54pm UTC](https://community.gemsofwar.com/t/reported-unable-to-turn-off-alliance-chat-notification/84197/5 "2024-05-27T20:54:30Z")

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**Platform, device version and operating system:**

Xbox

**Screenshot or image:**

**What you were expecting to happen, and actually happened**

I am unable to turn off alliance chat. The checkbox in settings is not selectable. It’s just to get rid of the exclamation point alert when there is chat activity. It works for world map, global chat, guild chat, but can’t reach alliance chat.

**How often does this happen? When did it begin happening?**

I’ve tried a few different times from different screens, but it is not ever selectable

**Steps to make it happen again**

I’d imagine it’s the same for everyone…?

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**Author:** ![Hayabusa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hayabusa/32/85130_2.png) [@Hayabusa](https://community.gemsofwar.com/u/Hayabusa)\
**Post date:** [May 27, 2024, 9:36pm UTC](https://community.gemsofwar.com/t/reported-unable-to-turn-off-alliance-chat-notification/84197/6 "2024-05-27T21:36:47Z")

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It’s giving me a constant headache. The mark is blinking all the time and I’m constantly checking guild chat then which I can’t deactivate by all means. Alliance chat I don’t need at all though. Same as global.

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**Author:** ![Darklord1](https://avatars.discourse-cdn.com/v4/letter/d/ea5d25/32.png) [@Darklord1](https://community.gemsofwar.com/u/Darklord1)\
**Post date:** [May 27, 2024, 10:02pm UTC](https://community.gemsofwar.com/t/reported-unable-to-turn-off-alliance-chat-notification/84197/7 "2024-05-27T22:02:19Z")

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Already reported when it went live.

> [@\[Reported\] Unable to turn off Alliance chat notification](https://community.gemsofwar.com/t/reported-unable-to-turn-off-alliance-chat-notification/84197/2):
>
> Platform, device version and operating system: PS5 Screenshot or image: No image or video possible, as can’t show a negative What you were expecting to happen, and what actually happened: Unable to switch Alliance CHat notifications off on PS (possibly all consoles), as the button cannot be selected. If you move across and try to go down, it goes to the option above (“notification icon for Guild Chat”) and then won’t go lower. If you go up to the top option (“Live Chat Opacity”) and then go…

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**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\
**Post date:** [May 27, 2024, 10:09pm UTC](https://community.gemsofwar.com/t/reported-unable-to-turn-off-alliance-chat-notification/84197/8 "2024-05-27T22:09:38Z")

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Hello 🙂

Just a quick heads up as the original thread’s issue has already been reported, I’ve merged the two threads into one!
