# \[reported\] Unable to Purchase Level up pack II & visually incorrect prices **URL:** \ **Category:** Bug Reports\ **Created:** [September 30, 2026, 1:20am UTC](https://community.gemsofwar.com/t/reported-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228 "2026-09-30T01:20:07Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![MysticWeirdo](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MysticWeirdo](https://community.gemsofwar.com/u/MysticWeirdo)\ **Post date:** [September 30, 2026, 1:20am UTC](https://community.gemsofwar.com/t/reported-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/1 "2026-09-30T01:20:07Z")
**Platform:** _Xbox Series X_ **Video or screenshots:** ![Gems of War-2026_09_30-01-03-15](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/6/f605ddf51591b41f00e859329dadebb663b3f8d7.jpeg) ![Gems of War-2026_09_30-01-06-00](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/a/1a973ef4b216d0f7b62c258f2b0fc48d6dd9b25d.jpeg) **What you were expecting to happen, and what actually happened:** Expected to buy able to buy the 2nd pack after the first one. Instead the pack’s price increased and an error occurs. **Steps to make it happen again** Buy level pack 1 and try to buy the level pack. **How often does this happen? When did it begin happening?** Can happen once on an account. Persists after game restart and console reboot. ---
**Author:** ![Hayabusa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hayabusa/32/85130_2.png) [@Hayabusa](https://community.gemsofwar.com/u/Hayabusa)\ **Post date:** [September 30, 2026, 1:20am UTC](https://community.gemsofwar.com/t/reported-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/2 "2026-09-30T01:20:58Z")
Just look at the price. I also wanted to report this, but it’s probably not a bug. 😅 ---
**Author:** ![MysticWeirdo](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MysticWeirdo](https://community.gemsofwar.com/u/MysticWeirdo)\ **Post date:** [September 30, 2026, 1:22am UTC](https://community.gemsofwar.com/t/reported-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/3 "2026-09-30T01:22:36Z")
I think it was $30 before buying the first pack. ---
**Author:** ![Hayabusa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hayabusa/32/85130_2.png) [@Hayabusa](https://community.gemsofwar.com/u/Hayabusa)\ **Post date:** [September 30, 2026, 1:23am UTC](https://community.gemsofwar.com/t/reported-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/4 "2026-09-30T01:23:37Z")
I didn’t buy the 1st pack and still had 3k right from the start on the 2nd. No other price before. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [September 30, 2026, 1:36am UTC](https://community.gemsofwar.com/t/reported-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/5 "2026-09-30T01:36:14Z")
ive reported both the wild price (which should be visual only) and the error ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [September 30, 2026, 1:38am UTC](https://community.gemsofwar.com/t/reported-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/6 "2026-09-30T01:38:20Z")
does it change at all after closing out of the game completely? Both not being able to purchase and the price visual issue ---
**Author:** ![MysticWeirdo](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MysticWeirdo](https://community.gemsofwar.com/u/MysticWeirdo)\ **Post date:** [September 30, 2026, 1:39am UTC](https://community.gemsofwar.com/t/reported-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/7 "2026-09-30T01:39:17Z")
Yes. I even restarted the console to no effect. ---
**Author:** ![IbstockMafia](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ibstockmafia/32/74600_2.png) [@IbstockMafia](https://community.gemsofwar.com/u/IbstockMafia)\ **Post date:** [September 30, 2026, 3:03am UTC](https://community.gemsofwar.com/t/reported-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/8 "2026-09-30T03:03:05Z")
![Gems of War-2026_09_30-02_59_30](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/0/c0f29837191b7d47ce38981dfe1bd6e833cb073c.jpeg)I don’t think that’s worth the price 🤣 ---
**Author:** ![Darkborne](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/darkborne/32/95796_2.png) [@Darkborne](https://community.gemsofwar.com/u/Darkborne)\ **Post date:** [September 30, 2026, 4:10am UTC](https://community.gemsofwar.com/t/reported-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/9 "2026-09-30T04:10:04Z")
These level up offer packs are unavailable on Switch. _Just like many, many other offers that will probably never be available…_ ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [September 30, 2026, 4:10am UTC](https://community.gemsofwar.com/t/reported-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/10 "2026-09-30T04:10:56Z")
> [@Update 9.4 Patch Notes](https://community.gemsofwar.com/t/update-9-4-patch-notes/90160/111): > > There will be a delay in the new Level-Up packs being released on Switch though. Not a bug, also announced earlier and is in the Known issues article. They are with Nintendo awaiting to be processed after approval.