# \[Reported\] The game keeps kicking me out of it

**URL:** https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083
**Category:** Bug Reports
**Created:** [September 5, 2024, 8:15pm UTC](https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083 "2024-09-05T20:15:17Z")
**Posts on this page:** 14
**Page:** 1

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### Author: ![ThaSneakyNinja](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/thasneakyninja/32/70097_2.png) [@ThaSneakyNinja](https://community.gemsofwar.com/u/ThaSneakyNinja)
#### Post date: [September 5, 2024, 8:15pm UTC](https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083/1 "2024-09-05T20:15:17Z")

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**Platform, device version and operating system:**  
Xbox series S  
**Screenshot or image:**

**What you were expecting to happen, and what actually happened:**  
I playing Adventure Board and after 10 to 15 seconds it just throws me out of the game and have to reload it.

**How often does this happen? When did it begin happening?**  
It happened to me last night and just now I’ll restart the game, go to a battle and it keeps happening every time try to play and battle in pvp and the adventure board.

**Steps to make it happen again**  
Start up the game, fight in adventure board battles

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### Author: ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)
#### Post date: [September 5, 2024, 9:11pm UTC](https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083/2 "2024-09-05T21:11:59Z")

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Hello 🙂

Are you perhaps pressing any buttons to speed up the Victory Animation or to skip it?

Currently it is a leading cause of Gems of War crashing, and I suspect that it may be the same in your case too.

For more information please refer to this article here: [Victory Screen Continue Button Not Working Causes Softlock](https://gemsofwar.zendesk.com/hc/en-us/articles/10644303148943-Victory-Screen-Continue-Button-Not-Working-Causes-Softlock)

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### Author: ![McDoubleDad](https://avatars.discourse-cdn.com/v4/letter/m/f19dbf/32.png) [@McDoubleDad](https://community.gemsofwar.com/u/McDoubleDad)
#### Post date: [September 5, 2024, 9:45pm UTC](https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083/3 "2024-09-05T21:45:16Z")

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Good morning Bramble! Hope it’s a productive & great Friday for y’all!

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### Author: ![Stratelier](https://avatars.discourse-cdn.com/v4/letter/s/977dab/32.png) [@Stratelier](https://community.gemsofwar.com/u/Stratelier)
#### Post date: [September 5, 2024, 10:31pm UTC](https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083/4 "2024-09-05T22:31:36Z")

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> [@Bramble](#):
>
> Are you perhaps pressing any buttons to speed up the Victory Animation or to skip it?

Was this an actual new feature in 8.1? I do not recall being able to skip through the victory animation before (though to be fair, mostly for lack of actually _trying_ to skip it).

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### Author: ![Maisie](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@Maisie](https://community.gemsofwar.com/u/Maisie)
#### Post date: [September 5, 2024, 10:48pm UTC](https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083/5 "2024-09-05T22:48:34Z")

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Not new. The button on the Victory screen is “Skip” while the reward animations are playing, changing to “Continue” when the animations are complete; so if you’re quick on your controller you can hit A to skip the animations then A again to continue. Has been this way for as long as I’ve been playing 🙂

([McDoubleDad’s explanation](https://community.gemsofwar.com/t/mitigating-reset-issue-until-hotfix/85082) makes sense to me: if you’re super impatient – or gnoming – then you’re probably spamming A at end-of-battle to get through the Victory screen ASAP, and in 8.1 it seems there’s a new narrow window within which that button-press problems.)

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### Author: ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)
#### Post date: [September 5, 2024, 11:58pm UTC](https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083/6 "2024-09-05T23:58:54Z")

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Hello 🙂

It’s not a new feature but rather something people have done (myself included sometimes)

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### Author: ![Stratelier](https://avatars.discourse-cdn.com/v4/letter/s/977dab/32.png) [@Stratelier](https://community.gemsofwar.com/u/Stratelier)
#### Post date: [September 6, 2024, 1:25am UTC](https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083/7 "2024-09-06T01:25:52Z")

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> [@Maisie](#):
>
> The button on the Victory screen is “Skip” while the reward animations are playing, changing to “Continue” when the animations are complete; so if you’re quick on your controller you can hit A to skip the animations then A again to continue.

Not … exactly what I was referring to. I know that once the Victory _Screen_ (with reward items) appears there is that big green “Skip” / Continue button, but I’m talking about the “Victory” declaration that drops down from the top of the screen _before_ it switches to the reward screen. (Which, note, occurs after the server sync.) This seems to be where the crash is occurring, but I’ve never really tried skipping this (in contrast with Treasure Hunt, where I make it skip the animation of cashing out all the tiles on the board, which is also separate from the rewards screen).

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### Author: ![McDoubleDad](https://avatars.discourse-cdn.com/v4/letter/m/f19dbf/32.png) [@McDoubleDad](https://community.gemsofwar.com/u/McDoubleDad)
#### Post date: [September 6, 2024, 2:04am UTC](https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083/8 "2024-09-06T02:04:23Z")

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Part of the update was putting that “Victory” declaration overlayed at the start / part of the Victory Rewards screen instead of previously overlayed in killscreen transition.

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### Author: ![Maisie](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@Maisie](https://community.gemsofwar.com/u/Maisie)
#### Post date: [September 6, 2024, 2:04am UTC](https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083/9 "2024-09-06T02:04:37Z")

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Oooooooh right; yeah that wasn’t what I answered. I don’t _think_ anything changed in 8.1 wrt skippability of that animation.

(but on edit I bet McDD has a better memory of it than I do)  
(and on 2nd edit, has video evidence too 😜 )

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### Author: ![McDoubleDad](https://avatars.discourse-cdn.com/v4/letter/m/f19dbf/32.png) [@McDoubleDad](https://community.gemsofwar.com/u/McDoubleDad)
#### Post date: [September 6, 2024, 2:06am UTC](https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083/10 "2024-09-06T02:06:50Z")

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It definitely did I went back and watched vids from just two days ago to confirm. This is a snapshot of the previous overlay:

 ![IMG_6286](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/9/392ee9cea0d2f2ba8d5a6c84ecbcfa52ee21f5fd.jpeg)

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### Author: ![McDoubleDad](https://avatars.discourse-cdn.com/v4/letter/m/f19dbf/32.png) [@McDoubleDad](https://community.gemsofwar.com/u/McDoubleDad)
#### Post date: [September 6, 2024, 2:11am UTC](https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083/11 "2024-09-06T02:11:49Z")

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And now a killscreen snapshot post update with the spinning rainbow wheel. Next screens are blackout & “Victory!” animation overlayed (faster than before) on Victory Rewards screen:

 ![IMG_6281](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/3/1374200414b463f0d490695277a2973057a53fd0.jpeg)

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<div class="post-metadata">

### Author: ![ThaSneakyNinja](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/thasneakyninja/32/70097_2.png) [@ThaSneakyNinja](https://community.gemsofwar.com/u/ThaSneakyNinja)
#### Post date: [September 6, 2024, 4:44pm UTC](https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083/12 "2024-09-06T16:44:08Z")

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Hello Bramble, 😀 I did hit the A button to skip it every time when I played in the Adventure Board I mashed the A button like crazy and was kicked out. 😀 When I loaded up the game again, I played in PvP then after the battle I didn’t skip, and it worked fine. HOW EVER when I went to explore in the kingdom Urskaya, the battle started then after 10 to 20 seconds I was kicked out of the game completely and had to reload it up. It happened every time I went back to explore. 🙂

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### Author: ![ZeroG777](https://avatars.discourse-cdn.com/v4/letter/z/8e7dd6/32.png) [@ZeroG777](https://community.gemsofwar.com/u/ZeroG777)
#### Post date: [September 7, 2024, 4:14pm UTC](https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083/13 "2024-09-07T16:14:52Z")

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PS4 Game crashes after pressing x button ito speed up victory rewards screens to get into next battle. The game kicks you back to xmb bar total crash. Error code CE-34878-0 crashes in tower of doom but saves victory. Crashes in explore 5 battle, Crashes in underspire and doesn’t save victory. I’ve sent numerous reports myself with video clips attached showing what happened so no screen shots. You probably got 10 of em just from me and will have more.

I love it when your using the 15min xp boost and gnome a palooza and it does it that’s great! Are you sure its a bug and not on purpose by the suits?

I

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### Author: ![ZeroG777](https://avatars.discourse-cdn.com/v4/letter/z/8e7dd6/32.png) [@ZeroG777](https://community.gemsofwar.com/u/ZeroG777)
#### Post date: [September 7, 2024, 4:16pm UTC](https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083/14 "2024-09-07T16:16:55Z")

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PS you can wait to see victory screen for a split second as a bandage.
