# \[REPORTED\] Some guild task rewards not given bc I collected in another guild. Never been in another guild, so?

**URL:** <https://community.gemsofwar.com/t/reported-some-guild-task-rewards-not-given-bc-i-collected-in-another-guild-never-been-in-another-guild-so/72939>\
**Category:** Bug Reports\
**Created:** [November 22, 2021, 4:23pm UTC](https://community.gemsofwar.com/t/reported-some-guild-task-rewards-not-given-bc-i-collected-in-another-guild-never-been-in-another-guild-so/72939 "2021-11-22T16:23:15Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![isaro](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/isaro/32/71469_2.png) [@isaro](https://community.gemsofwar.com/u/isaro)\
**Post date:** [November 22, 2021, 4:23pm UTC](https://community.gemsofwar.com/t/reported-some-guild-task-rewards-not-given-bc-i-collected-in-another-guild-never-been-in-another-guild-so/72939/1 "2021-11-22T16:23:15Z")

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**Platform, device version and operating system:**  
iPad Pro 11, software version 14.7.1, iOS

**Screenshot or image:**

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/3/53ae7cacb670ce00f2f6528790f274d11a7b1765.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/e/9e7c317b48d686ca91934738f7d9b697bcf9725b.jpeg)

**What you were expecting to happen, and what actually happened:**  
\_ expected to get my normal guild task rewards, got some, others show what you see in the screenshots.

**How often does this happen? When did it begin happening?**  
\_just happened this morning around 7 am, PT

**Steps to make it happen again**  
\_maybe try again tomorrow? I’ve restarted the game, restarted the iPad, restarted the game, no change, rewards are still missing.

all that I can think of to mention is:

- this isn’t a new issue to the game, I’ve seen other reports on the problem
- I play on no other devices, so haven’t collected the task rewards earlier today
- the guild tasks completed soon after reset came thru fine, the ones completed more recently (say 6 - 13 minutes before I opened my mail) either made it to me or I got the ‘sorry, no reward…’ task msg

Also, I’ve been the GM of Misfits & Mayhem for 1199 days, and have never belonged to another guild. For what it’s worth.

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**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\
**Post date:** [November 22, 2021, 4:44pm UTC](https://community.gemsofwar.com/t/reported-some-guild-task-rewards-not-given-bc-i-collected-in-another-guild-never-been-in-another-guild-so/72939/2 "2021-11-22T16:44:09Z")

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See [[REPORTED] Weekly guild tasks not resetting properly](https://community.gemsofwar.com/t/weekly-guild-tasks-not-resetting-properly/72932) and [[RESOLVED] Event badge not rewarded](https://community.gemsofwar.com/t/event-badge-not-rewarded/72934), there seem to be server issues in regards to the weekly reset.

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**Author:** ![isaro](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/isaro/32/71469_2.png) [@isaro](https://community.gemsofwar.com/u/isaro)\
**Post date:** [November 22, 2021, 7:27pm UTC](https://community.gemsofwar.com/t/reported-some-guild-task-rewards-not-given-bc-i-collected-in-another-guild-never-been-in-another-guild-so/72939/3 "2021-11-22T19:27:47Z")

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it looks like a visual glitch, at least for me. The contents of one of my ‘lumped together’ task rewards (that I collected) includes all brown epic task rewards that are available atm. Thank you, that helped!

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [January 4, 2022, 4:25am UTC](https://community.gemsofwar.com/t/reported-some-guild-task-rewards-not-given-bc-i-collected-in-another-guild-never-been-in-another-guild-so/72939/4 "2022-01-04T04:25:07Z")

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Hey all,

Sorry for missing this thread and not grabbing it sooner.

I just posted some information about this in another thread and now just grabbing and cross-posting!

> [@\[REPORTED\] No guild task reward for me today](https://community.gemsofwar.com/t/reported-no-guild-task-reward-for-me-today/73642/7):
>
> Hey everyone, This is an issue the team is currently investigating, I have been grabbing any tickets for this as they have been coming through. In many cases players are seeing this ‘No Reward’ mail but their Guild Task rewards are still within the mail or is received before/after this chain of broken mail has come through. But there has been a handful of players missing some of their base rewards. Luckily most Legendary or Epic mail still appears to come through. If anyone else has this happ…
