# \[Reported\] Server error when changing medals

**URL:** <https://community.gemsofwar.com/t/reported-server-error-when-changing-medals/62819>\
**Category:** Bug Reports\
**Created:** [April 13, 2020, 8:57pm UTC](https://community.gemsofwar.com/t/reported-server-error-when-changing-medals/62819 "2020-04-13T20:57:29Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Bury](https://avatars.discourse-cdn.com/v4/letter/b/f08c70/32.png) [@Bury](https://community.gemsofwar.com/u/Bury)\
**Post date:** [April 13, 2020, 8:57pm UTC](https://community.gemsofwar.com/t/reported-server-error-when-changing-medals/62819/1 "2020-04-13T20:57:29Z")

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**Platform, device version and operating system:**  
Xbox, Device version-4.8.0r19621, Operating System-10.0.18363.9135  
**Screenshot or image:**

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/7/27c4fea81b23ddcffdca6b441542f04c4c72e4ec.jpeg)  
**What you were expecting to happen, and what actually happened:**  
Tried to equip medal… Got server error when closing out of screen

**How often does this happen? When did it begin happening?**  
Happens every time I switch a medal or try to equip a new one… it’s been happening for a week now

**Steps to make it happen again**  
Change a medal or equip a new one

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [April 15, 2020, 5:14am UTC](https://community.gemsofwar.com/t/reported-server-error-when-changing-medals/62819/2 "2020-04-15T05:14:16Z")

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Hey this is happening because you don’t own one of the medals you have equipped, I checked your account and it’s the Medal of Gaard, try swapping them for different medals or badges and see if that will save, if it saves without an error take a look to see if you actually own any Medal of Gaards.

We’re looking into this as it shouldn’t be possible to have medals you don’t own equipped at all.

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**Author:** ![Bury](https://avatars.discourse-cdn.com/v4/letter/b/f08c70/32.png) [@Bury](https://community.gemsofwar.com/u/Bury)\
**Post date:** [April 18, 2020, 3:08pm UTC](https://community.gemsofwar.com/t/reported-server-error-when-changing-medals/62819/3 "2020-04-18T15:08:38Z")

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That worked
