# \[reported\] Results not showing and no rewards collectible **URL:** \ **Category:** Bug Reports\ **Created:** [November 7, 2025, 8:58am UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864 "2025-11-07T08:58:13Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Ypsilon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ypsilon/32/105613_2.png) [@Ypsilon](https://community.gemsofwar.com/u/Ypsilon)\ **Post date:** [November 7, 2025, 8:58am UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/1 "2025-11-07T08:58:13Z")
**On PC/ mobile the results from yesterday are not showing:** ![grafik](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/a/ea4067901666e766ec0cee4127c4d38324c7106c.jpeg) After winning the day, the Rewards are not collectible for many player of our Guild ![grafik](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/4/642294adc49fc25dec0292dcd68a8fb464d6ea51.jpeg) ---
**Author:** ![cheshirecat](https://avatars.discourse-cdn.com/v4/letter/c/34f0e0/32.png) [@cheshirecat](https://community.gemsofwar.com/u/cheshirecat)\ **Post date:** [November 7, 2025, 9:08am UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/2 "2025-11-07T09:08:30Z")
Same here. No win screen from yesterday when starting No results from yesterday Rewards are not collectible ---
**Author:** ![xolid99](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/xolid99/32/66856_2.png) [@xolid99](https://community.gemsofwar.com/u/xolid99)\ **Post date:** [November 7, 2025, 9:35am UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/3 "2025-11-07T09:35:17Z")
Same no splash screen and empty guild score in daily war results. Has the individual scores. Rewards issue too. ---
**Author:** ![overthinker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/overthinker/32/86337_2.png) [@overthinker](https://community.gemsofwar.com/u/overthinker)\ **Post date:** [November 7, 2025, 9:41am UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/4 "2025-11-07T09:41:25Z")
Same here. Na rasslabone won yesterday’s GW vs the Throne of Odin. At least 10 people from our guild have already reported that they cannot claim the rewards. I do hope that my goldmarks will be delivered by mail tomorrow. ---
**Author:** ![Ypsilon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ypsilon/32/105613_2.png) [@Ypsilon](https://community.gemsofwar.com/u/Ypsilon)\ **Post date:** [November 7, 2025, 9:41am UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/5 "2025-11-07T09:41:44Z")
Thank you both, Xolid et chesirecat, for making it more precise. My english is soooo poor.😘 ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [November 7, 2025, 10:49am UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/6 "2025-11-07T10:49:55Z")
Does nothing when I hit the collect all button. ![1000004474](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/7/f7e04ea63995dce488fa5b1c482709e379ca9bba.jpeg) How did the community know guild wars would be bugged prior to release but your QA team didn’t? ---
**Author:** ![DelMonkan](https://avatars.discourse-cdn.com/v4/letter/d/9fc29f/32.png) [@DelMonkan](https://community.gemsofwar.com/u/DelMonkan)\ **Post date:** [November 7, 2025, 11:45am UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/7 "2025-11-07T11:45:12Z")
Seriously disappointing, and very worrying that it doesn’t affect all guilds only some, are you losing data? I thought we we’re making positive progress after the quick response (and fix) from the devs with the ELO maths issue, but it feels like 1 step forward 2 steps back ---
**Author:** ![Diamond](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/diamond/32/84316_2.png) [@Diamond](https://community.gemsofwar.com/u/Diamond)\ **Post date:** [November 7, 2025, 12:14pm UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/8 "2025-11-07T12:14:39Z")
You can collect rewards on the Switch! 😅 ---
**Author:** ![DelMonkan](https://avatars.discourse-cdn.com/v4/letter/d/9fc29f/32.png) [@DelMonkan](https://community.gemsofwar.com/u/DelMonkan)\ **Post date:** [November 7, 2025, 1:10pm UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/9 "2025-11-07T13:10:14Z")
2 guilds both on PC/Mobile Guild 1 did get result popup and can see war results ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/f/efcf86c350feadee4a2999f8695ce158da499663.png) Guild 2 did NOT get result popup and CAN’T see war results ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/3/03e8dd13d1b8090ba62f2b8577e4e54e7f35001f.png) Both sets of data pulled this morning within minutes of each other after reset As you can see the guild without result is referencing the OLD event ID ---
**Author:** ![Prisane](https://avatars.discourse-cdn.com/v4/letter/p/ebca7d/32.png) [@Prisane](https://community.gemsofwar.com/u/Prisane)\ **Post date:** [November 7, 2025, 2:12pm UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/10 "2025-11-07T14:12:17Z")
My guild also cannot see results or collect the war rewards. ---
**Author:** ![DeniseKRam](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/denisekram/32/99040_2.png) [@DeniseKRam](https://community.gemsofwar.com/u/DeniseKRam)\ **Post date:** [November 7, 2025, 2:24pm UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/11 "2025-11-07T14:24:02Z")
Several people in my guild (PC/Mobile) cannot collect rewards. ---
**Author:** ![Ypsilon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ypsilon/32/105613_2.png) [@Ypsilon](https://community.gemsofwar.com/u/Ypsilon)\ **Post date:** [November 7, 2025, 2:31pm UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/12 "2025-11-07T14:31:34Z")
Starting new again could be fun - will think about it:)) ---
**Author:** ![Dust\_Angel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dust_angel/32/35256_2.png) [@Dust\_Angel](https://community.gemsofwar.com/u/Dust_Angel)\ **Post date:** [November 7, 2025, 3:24pm UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/13 "2025-11-07T15:24:35Z")
Rewards are uncollectable both for my main account guild (Dominant) on Steam and mobile (at least, so far nobody has come forward as said they could claim the rewards when I asked around) and my casual account guild (Schlocks)… Disappointing but unsurprising. I suppose we don’t have to send in individual tickets? The issue seems quite global - they will have to analyze logs and send out missing rewards manually…again. ---
**Author:** ![McQuaid](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mcquaid/32/100600_2.png) [@McQuaid](https://community.gemsofwar.com/u/McQuaid)\ **Post date:** [November 7, 2025, 4:29pm UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/14 "2025-11-07T16:29:40Z")
Hello, Same things for our guild “KSAHAFOUT!” : a lot of member can’t collect the daily war rewards (perhaps all ?). We can collect the rewards after individual wins. It append on PC/Steam, Mobile/Android and Mobile/Ios. I hope you will have the time to correct the bud. ---
**Author:** ![Emos](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/emos/32/5163_2.png) [@Emos](https://community.gemsofwar.com/u/Emos)\ **Post date:** [November 7, 2025, 4:42pm UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/15 "2025-11-07T16:42:26Z")
Yep same issue here. Hate the thought of leaving gold marks on the table unable to collect ![IMG_7065](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/3/c3e204f7fb185ccb21a068ae4e1a3843e38bf142.jpeg) ---
**Author:** ![Diamond](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/diamond/32/84316_2.png) [@Diamond](https://community.gemsofwar.com/u/Diamond)\ **Post date:** [November 7, 2025, 4:59pm UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/16 "2025-11-07T16:59:01Z")
Do that, maybe there will be a place in my guild again by then…😉 ---
**Author:** ![Pigfarm70](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pigfarm70/32/100989_2.png) [@Pigfarm70](https://community.gemsofwar.com/u/Pigfarm70)\ **Post date:** [November 7, 2025, 5:19pm UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/17 "2025-11-07T17:19:43Z")
Same issue in the Dominant family of guilds. ☹ ---
**Author:** ![CaptainBuckles](https://avatars.discourse-cdn.com/v4/letter/c/8dc957/32.png) [@CaptainBuckles](https://community.gemsofwar.com/u/CaptainBuckles)\ **Post date:** [November 8, 2025, 5:01am UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/18 "2025-11-08T05:01:38Z")
I didn’t comment earlier, because I didn’t have much to add and was hoping that this would be fixed by the end of the day. No luck. I feel profoundly insulted. I’m used to it by now, of course, but still. And I was actually kinda looking forward to this guild wars, hoping that the matchmaking would be a bit better than the last 3 times. Some progress there, but it’s still in a sorry state. ---
**Author:** ![Starlite](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/starlite/32/43018_2.png) [@Starlite](https://community.gemsofwar.com/u/Starlite)\ **Post date:** [November 8, 2025, 6:21am UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/19 "2025-11-08T06:21:15Z")
Our Guild got the pop-up, but it said we’d fought against and beaten ourselves. Come on, guys. This is important to us. ---
**Author:** ![overthinker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/overthinker/32/86337_2.png) [@overthinker](https://community.gemsofwar.com/u/overthinker)\ **Post date:** [November 8, 2025, 7:40am UTC](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864/20 "2025-11-08T07:40:32Z")
This is outrageous. No rewards for the first day of GW were sent to email. The rewards for the Second day cannot be received again. Our players are frustrated/furious. Also, every GW we face major bugs that ruin the whole event. And, of course, this happens at the weekend when the devs aren’t available. [Next page](https://community.gemsofwar.com/t/reported-results-not-showing-and-no-rewards-collectible/88864.md?page=2)