# \[Reported\] Out-of-Sync error **URL:** \ **Category:** Bug Reports\ **Created:** [June 20, 2022, 5:24pm UTC](https://community.gemsofwar.com/t/reported-out-of-sync-error/75819 "2022-06-20T17:24:57Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Luceo](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/luceo/32/57692_2.png) [@Luceo](https://community.gemsofwar.com/u/Luceo)\ **Post date:** [June 20, 2022, 5:24pm UTC](https://community.gemsofwar.com/t/reported-out-of-sync-error/75819/1 "2022-06-20T17:24:57Z")
**Platform, device version and operating system:** Steam **Screenshot or image:** ![20220620151518_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/d/0d7a9a25b620f26ac0d33e671374df0444fe2087.jpeg) **What you were expecting to happen, and what actually happened:** After a World Event battle, got an out-of-sync error which forces me to restart the game and lose the sigils twice. **How often does this happen? When did it begin happening?** Happened last week once after clicking “to battle” button (pre-battle loading screen) and twice today at the end of a World Event battle. **Steps to make it happen again** Play the game. (World Event battles?) Several people on our discord have been reporting this issue recently. Happened only before/after World event battles for me so far but makes us worried about upcoming Guild Wars battles… \*_It is not about having the game running on another device. At least in my case I’m 100% sure the game wasn’t already running on another device._ ---
**Author:** ![Litlakatla](https://avatars.discourse-cdn.com/v4/letter/l/7ba0ec/32.png) [@Litlakatla](https://community.gemsofwar.com/u/Litlakatla)\ **Post date:** [June 20, 2022, 5:38pm UTC](https://community.gemsofwar.com/t/reported-out-of-sync-error/75819/2 "2022-06-20T17:38:24Z")
I got out-of-sync error during previous delve (the one with potions fixed). Cost me one sigil. Happened when I switched medals between battles. I haven’t gotten “out-of-sync” in a long time before that, so I found it weird. ---
**Author:** ![Herve](https://avatars.discourse-cdn.com/v4/letter/h/2acd7d/32.png) [@Herve](https://community.gemsofwar.com/u/Herve)\ **Post date:** [June 20, 2022, 6:55pm UTC](https://community.gemsofwar.com/t/reported-out-of-sync-error/75819/3 "2022-06-20T18:55:10Z")
About 6-8 out-of-sync error today : event battle, PvP, exploration etc. ‘only’ 3 or 4 last week after the update. It’ll be hard on Guild Wars, please fix! ---
**Author:** ![ANGI](https://avatars.discourse-cdn.com/v4/letter/a/8dc957/32.png) [@ANGI](https://community.gemsofwar.com/u/ANGI)\ **Post date:** [June 20, 2022, 7:22pm UTC](https://community.gemsofwar.com/t/reported-out-of-sync-error/75819/4 "2022-06-20T19:22:16Z")
can confirm like others: happens in all game modes ---
**Author:** ![noob](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/noob/32/54823_2.png) [@noob](https://community.gemsofwar.com/u/noob)\ **Post date:** [June 20, 2022, 7:37pm UTC](https://community.gemsofwar.com/t/reported-out-of-sync-error/75819/5 "2022-06-20T19:37:35Z")
I also got the error. All my tasks got reset to 0 but I still have the stars for having completed them ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/5/d51eabd5ecefda2422edb0d0ec9566ecd146987b.jpeg) ---
**Author:** ![Dingdong](https://avatars.discourse-cdn.com/v4/letter/d/e8c25b/32.png) [@Dingdong](https://community.gemsofwar.com/u/Dingdong)\ **Post date:** [June 20, 2022, 8:03pm UTC](https://community.gemsofwar.com/t/reported-out-of-sync-error/75819/6 "2022-06-20T20:03:47Z")
I am also experiencing both Out of Sync and Failure to Contact Server issues. If this I lose a Guild Wars battle because of a sync error, so help me god… ---
**Author:** ![Shivandri](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/shivandri/32/76106_2.png) [@Shivandri](https://community.gemsofwar.com/u/Shivandri)\ **Post date:** [June 20, 2022, 8:52pm UTC](https://community.gemsofwar.com/t/reported-out-of-sync-error/75819/7 "2022-06-20T20:52:48Z")
Same problem on ps4 here since last week \* starts with long loading time \* then after battle no victory but out of sync or to long to connect server retry and then view battles later server error Cliffy, I have lost sigils and today a delve! It feels far from fine to start Guild Wars with this problems! ---
**Author:** ![Neritar](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/neritar/32/39263_2.png) [@Neritar](https://community.gemsofwar.com/u/Neritar)\ **Post date:** [June 20, 2022, 9:05pm UTC](https://community.gemsofwar.com/t/reported-out-of-sync-error/75819/8 "2022-06-20T21:05:52Z")
I also got same issue twice today which forced me to restart game. First time - in the 3rd dungeon battle, second time - in explore. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [June 21, 2022, 12:02am UTC](https://community.gemsofwar.com/t/reported-out-of-sync-error/75819/9 "2022-06-21T00:02:52Z")
Cross sharing! > [@\[Reported\] World Event Issue](https://community.gemsofwar.com/t/reported-world-event-issue/75814/3): > > Hey all, In the process of grabbing all the tickets in relation to this World Event/Sigil issue as well as marking the threads as reported. Updated; Created a [Known Issues article](https://gemsofwar.zendesk.com/hc/en-us/articles/5010171232527-Out-of-Sync-Error-Causing-Reset-in-World-Campaign-Events) as well, in case there is any further updates before shared in the forums. Please note, specifically for the World event/sigil issue. If you are experiencing an issue in the Campaign, we are also reporting that issue to the team as well, but to save any confusion between threads and reporting player numbers can we keep those reports in any existing threads also reporting that issue. The CX crew is in the process of grabbing these threads & tickets currently. ---
**Author:** ![Estella](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@Estella](https://community.gemsofwar.com/u/Estella)\ **Post date:** [June 21, 2022, 6:39am UTC](https://community.gemsofwar.com/t/reported-out-of-sync-error/75819/10 "2022-06-21T06:39:35Z")
On switch platform, many players are complaining about out-of-sync repeating issues. Lost of them have lost underworld sigils or arenas… and guild war is starting today… no issue with the campaign as far as I know.