# \[REPORTED\] No guild task reward for me today

**URL:** <https://community.gemsofwar.com/t/reported-no-guild-task-reward-for-me-today/73642>\
**Category:** Bug Reports\
**Created:** [January 3, 2022, 4:47pm UTC](https://community.gemsofwar.com/t/reported-no-guild-task-reward-for-me-today/73642 "2022-01-03T16:47:07Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Wow](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/wow/32/76075_2.png) [@Wow](https://community.gemsofwar.com/u/Wow)\
**Post date:** [January 3, 2022, 4:47pm UTC](https://community.gemsofwar.com/t/reported-no-guild-task-reward-for-me-today/73642/1 "2022-01-03T16:47:07Z")

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**Platform, device version and operating system:**  
Ipad air gen 3; ios  
**Screenshot or image:**

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/7/f762ef6b09b724b1bf7e3a383d711122179d45b1.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/b/2bb923114cf8d5baeedeffcee1f58af8c94a4a1b.jpeg)

**What you were expecting to happen, and what actually happened:**  
I am on the same guild before and after the reset. The last time I collected the guild task rewards was after the reset. I slept overnight. Viola! I can’t collect the rewards anymore.

**How often does this happen? When did it begin happening?**  
This week only. Today.

**Steps to make it happen again**  
I don’t know. I collect guild task rewards as they come.

Please check my account as it is plague with bugs. I play both on ios and steam.

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**Author:** ![sls](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sls/32/66687_2.png) [@sls](https://community.gemsofwar.com/u/sls)\
**Post date:** [January 3, 2022, 5:16pm UTC](https://community.gemsofwar.com/t/reported-no-guild-task-reward-for-me-today/73642/2 "2022-01-03T17:16:13Z")

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Also reported here:

> [@\[REPORTED\] Some guild task rewards not given bc I collected in another guild. Never been in another guild, so?](https://community.gemsofwar.com/t/some-guild-task-rewards-not-given-bc-i-collected-in-another-guild-never-been-in-another-guild-so/72939):
>
> Platform, device version and operating system: iPad Pro 11, software version 14.7.1, iOS Screenshot or image: What you were expecting to happen, and what actually happened: \_ expected to get my normal guild task rewards, got some, others show what you see in the screenshots. How often does this happen? When did it begin happening? \_just happened this morning around 7 am, PT Steps to make it happen again \_maybe try again tomorrow? I’ve restarted the game, restarted the …

and here:

> [@\[REPORTED\] Weekly guild tasks not resetting properly](https://community.gemsofwar.com/t/weekly-guild-tasks-not-resetting-properly/72932/):
>
> Platform, device version and operating system: PC Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting guild members to receive rewards for all completed tasks. At least one didn’t receive anything, due to having “already received it this week in another guild”. The member has been part of the guild for more than six years. How often does this happen? When did it begin happening? Gold for broken tasks was contributed about half an h…

Also happened to me today

 ![Screenshot_2022-01-03-12-00-59-076_air.com.and.games505.gemsofwar (1)](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/2/22072638313af114b3ed2fa3e04e14209c9a672f.png)

I assume they don’t care since none of the reports were given any attention.

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**Author:** ![Wow](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/wow/32/76075_2.png) [@Wow](https://community.gemsofwar.com/u/Wow)\
**Post date:** [January 3, 2022, 5:24pm UTC](https://community.gemsofwar.com/t/reported-no-guild-task-reward-for-me-today/73642/3 "2022-01-03T17:24:10Z")

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I logged in using my iphone and I started to receive again? Just not the in between when I was using my iPad.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/b/fb743bc1cf6070a018372013294e3fb3e1abdca5.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/f/4f10bbf8be6cf554c6198415b795daf39110b281.jpeg)

This is nuts.

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**Author:** ![ANGI](https://avatars.discourse-cdn.com/v4/letter/a/8dc957/32.png) [@ANGI](https://community.gemsofwar.com/u/ANGI)\
**Post date:** [January 3, 2022, 6:24pm UTC](https://community.gemsofwar.com/t/reported-no-guild-task-reward-for-me-today/73642/4 "2022-01-03T18:24:27Z")

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yep, LTs are bugged right now for some players, hoping for you devs will fix this

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**Author:** ![Martentos](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@Martentos](https://community.gemsofwar.com/u/Martentos)\
**Post date:** [January 3, 2022, 11:17pm UTC](https://community.gemsofwar.com/t/reported-no-guild-task-reward-for-me-today/73642/5 "2022-01-03T23:17:16Z")

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I got this bug as well, on Android/Steam. Lost a total of 12 guild task rewards (so far!).

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**Author:** ![Shyviolet](https://avatars.discourse-cdn.com/v4/letter/s/e19adc/32.png) [@Shyviolet](https://community.gemsofwar.com/u/Shyviolet)\
**Post date:** [January 4, 2022, 1:43am UTC](https://community.gemsofwar.com/t/reported-no-guild-task-reward-for-me-today/73642/6 "2022-01-04T01:43:54Z")

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I reported the same problem this morning. They responded this afternoon and gave me all my missing rewards.

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [January 4, 2022, 4:23am UTC](https://community.gemsofwar.com/t/reported-no-guild-task-reward-for-me-today/73642/7 "2022-01-04T04:23:24Z")

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Hey everyone,

This is an issue the team is currently investigating, I have been grabbing any tickets for this as they have been coming through.

In many cases players are seeing this ‘No Reward’ mail but their Guild Task rewards are still within the mail or is received before/after this chain of broken mail has come through. But there has been a handful of players missing some of their base rewards. Luckily most Legendary or Epic mail still appears to come through.

If anyone else has this happen to them, most commonly on Mon/Tues don’t hesitate to shoot through a ticket and one of the team will have a squiz through your account data to confirm if you are missing anything and if so get those rewards back to you.

Please let me know if I can help with anything else.
