# \[Reported\] Kingdom power stuck at level 0

**URL:** <https://community.gemsofwar.com/t/reported-kingdom-power-stuck-at-level-0/73065>\
**Category:** Bug Reports\
**Created:** [November 30, 2021, 3:01am UTC](https://community.gemsofwar.com/t/reported-kingdom-power-stuck-at-level-0/73065 "2021-11-30T03:01:04Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![lavialos](https://avatars.discourse-cdn.com/v4/letter/l/258eb7/32.png) [@lavialos](https://community.gemsofwar.com/u/lavialos)\
**Post date:** [November 30, 2021, 3:01am UTC](https://community.gemsofwar.com/t/reported-kingdom-power-stuck-at-level-0/73065/1 "2021-11-30T03:01:04Z")

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**steam pc and win10**

I returned to the game after a few years away, and all of the kingdoms that I had unlocked previously are stuck at 0 Power. The Power button section of the Kingdom menus shows Power 0 and no three-bubble completion tracker; if I click on the Power button, I receive the message “No tasks are available for this kingdom.  
I sent a few requests to the support center yesterday and now the requests show solved but nothing changes to my account and I didn’t get any reply from anyone except for the auto reply e-mail. This is my last hope, if this problem cannot be solved I had to quit

**Screenshot or image:**

 ![64(6SU(G{EWBW0KX{3F}(ES](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/9/99dcc3d57eca9de1dcdef59e448ee48d07c96c2a.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/5/3505c4a12788b374befb9711951abe96eb615570.jpeg)

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [November 30, 2021, 3:31am UTC](https://community.gemsofwar.com/t/reported-kingdom-power-stuck-at-level-0/73065/2 "2021-11-30T03:31:22Z")

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Hey @lavialos

What was your ticket number, I am following this up for another player & I’ll grab your ticket and check if what you are experiencing is the same.

Jeto - Support Human 🧙🏻‍♀️

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**Author:** ![lavialos](https://avatars.discourse-cdn.com/v4/letter/l/258eb7/32.png) [@lavialos](https://community.gemsofwar.com/u/lavialos)\
**Post date:** [November 30, 2021, 3:38am UTC](https://community.gemsofwar.com/t/reported-kingdom-power-stuck-at-level-0/73065/3 "2021-11-30T03:38:31Z")

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I have sent 5 requests and the most recent one is [Request #109247]  
we had the same issues, exactly. I even copy and paste his description because it is what I faced too.  
Requests that show solved is #109279 and #109247  
Thank you for your reply. I’ll be looking forward to further info.

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**Author:** ![Brinch](https://avatars.discourse-cdn.com/v4/letter/b/9dc877/32.png) [@Brinch](https://community.gemsofwar.com/u/Brinch)\
**Post date:** [November 30, 2021, 11:27pm UTC](https://community.gemsofwar.com/t/reported-kingdom-power-stuck-at-level-0/73065/4 "2021-11-30T23:27:54Z")

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I have this exact same issue as well (on xbox). Reported in ticket number 108168.

Also have full game crashes after winning every battle, and more…

If you find a fix or hear from support, please let us know 🙂

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**Author:** ![Brinch](https://avatars.discourse-cdn.com/v4/letter/b/9dc877/32.png) [@Brinch](https://community.gemsofwar.com/u/Brinch)\
**Post date:** [December 3, 2021, 2:16pm UTC](https://community.gemsofwar.com/t/reported-kingdom-power-stuck-at-level-0/73065/5 "2021-12-03T14:16:34Z")

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After the new update this morning (adding Umbral Nexus), all my power levels have been fixed. Hopefully it is the same for the rest of you as well.  
THANKS DEVS! 😃