# \[Reported\] Graphics Gone in Battles

**URL:** <https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112>\
**Category:** Bug Reports\
**Created:** [December 15, 2022, 7:29pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112 "2022-12-15T19:29:47Z")\
**Posts on this page:** 20\
**Page:** 3

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**Author:** ![Dust\_Angel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dust_angel/32/35256_2.png) [@Dust\_Angel](https://community.gemsofwar.com/u/Dust_Angel)\
**Post date:** [December 25, 2022, 12:33pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/41 "2022-12-25T12:33:25Z")

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Huawei P30  
Reinstalling solved the problem for about 24 hours and then it returned.

Good thing is that for me it’s just a slight inconvenience because Steam is my main play option and PC works fine.

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**Author:** ![TbIKBA](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tbikba/32/76180_2.png) [@TbIKBA](https://community.gemsofwar.com/u/TbIKBA)\
**Post date:** [December 25, 2022, 6:35pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/42 "2022-12-25T18:35:06Z")

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I noticed that the bug manifests itself when notifications arrive on the phone. Samsung A71

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**Author:** ![Obouboule](https://avatars.discourse-cdn.com/v4/letter/o/8c91f0/32.png) [@Obouboule](https://community.gemsofwar.com/u/Obouboule)\
**Post date:** [December 26, 2022, 10:42am UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/43 "2022-12-26T10:42:36Z")

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Bonjour, avez vous avancé depuis une semaine car je vous rappelle que ceux qui n’ont pas été bannis souffrent aussi de ne pas jouer correctement depuis 10 jours…

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**Author:** ![NerdieBirdie](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nerdiebirdie/32/103793_2.png) [@NerdieBirdie](https://community.gemsofwar.com/u/NerdieBirdie)\
**Post date:** [December 26, 2022, 2:09pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/44 "2022-12-26T14:09:03Z")

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I have all notifications turned off and still encounter this big 😭

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**Author:** ![gmorin2](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gmorin2/32/93687_2.png) [@gmorin2](https://community.gemsofwar.com/u/gmorin2)\
**Post date:** [December 29, 2022, 12:01am UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/45 "2022-12-29T00:01:36Z")

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I’ve found a temp fix guys, when your in battle, to go the cog wheel, and change your graphics settings to mythic. Ever since I did this I hadn’t had any of the horrible ghosts battles yet.

I’m using a Samsung tablet S6. With all settings off except the graphics quality to mythic

It will change back to low when you leave the game such as this but check it often and you won’t have any problems. Sucks but it works…

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**Author:** ![Stroganrog](https://avatars.discourse-cdn.com/v4/letter/s/bcef8e/32.png) [@Stroganrog](https://community.gemsofwar.com/u/Stroganrog)\
**Post date:** [December 29, 2022, 8:31am UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/46 "2022-12-29T08:31:54Z")

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Same problems / issues!  
Android

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**Author:** ![gmorin2](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gmorin2/32/93687_2.png) [@gmorin2](https://community.gemsofwar.com/u/gmorin2)\
**Post date:** [December 29, 2022, 4:25pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/47 "2022-12-29T16:25:40Z")

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Used the fix for 8 hours with no problems so it’s a great workaround.

Just ensure you check that you keep your graphics quality at Mythic

My guild has had zero problems too.

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**Author:** ![Stroganrog](https://avatars.discourse-cdn.com/v4/letter/s/bcef8e/32.png) [@Stroganrog](https://community.gemsofwar.com/u/Stroganrog)\
**Post date:** [December 29, 2022, 6:22pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/48 "2022-12-29T18:22:19Z")

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Mythic or Low quality - the same for me.

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**Author:** ![justdragon](https://avatars.discourse-cdn.com/v4/letter/j/ee7513/32.png) [@justdragon](https://community.gemsofwar.com/u/justdragon)\
**Post date:** [December 30, 2022, 3:20am UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/49 "2022-12-30T03:20:21Z")

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I’m using Samsung Galaxy S21+. My graphic always reset to Low, even when I choose Medium, High, etc…This graphic reset to Low issue has happened since some previous version. But on 6.7.0, it has this graphic issue gone too.

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**Author:** ![CaptainBuckles](https://avatars.discourse-cdn.com/v4/letter/c/8dc957/32.png) [@CaptainBuckles](https://community.gemsofwar.com/u/CaptainBuckles)\
**Post date:** [January 1, 2023, 8:32pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/50 "2023-01-01T20:32:53Z")

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Still happening constantly. Very frustrating. Tried changing graphics quality to mythic, which doesn’t help at all. Plus it resets to low immediately anyways. Playing on Samsung Galaxy 22. Really hoping this gets fixed before the next gnome weekend, because it really slows me down to not know what I’m targeting.

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**Author:** ![NerdieBirdie](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nerdiebirdie/32/103793_2.png) [@NerdieBirdie](https://community.gemsofwar.com/u/NerdieBirdie)\
**Post date:** [January 2, 2023, 4:07am UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/51 "2023-01-02T04:07:05Z")

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Huh, haven’t seen red before…

 ![Screenshot_20230101_230504](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/7/b79e5335816b7ac8908345c489539fc5ab845b50.jpeg)

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**Author:** ![Dwuemka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dwuemka/32/67058_2.png) [@Dwuemka](https://community.gemsofwar.com/u/Dwuemka)\
**Post date:** [January 2, 2023, 6:11am UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/52 "2023-01-02T06:11:45Z")

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The graphics settings keep changing. Whatever I set it to, it switches around. I set it to mythic - a minute later it’s ultra. I set it to ultra, it jumps to medium 5 minutes later. I set it to low - black & white squares, welcome to! Whenever the quality changes - black & white squares, welcome to! Someone in the thread mentioned “until notification comes” - the switch happens with or without notification coming to the phone… ☹ Please fix this, the game is unplayable on phones ☹

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/c/ac3b065b75e07c09d7a534fb86e8cf47a442fcf5.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/f/4fc5619b91da9930dd8083d53c6965a8050d4a50.jpeg)

Screenshots taken maybe 10 seconds apart…

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**Author:** ![CyanValkyrie](https://avatars.discourse-cdn.com/v4/letter/c/67e7ee/32.png) [@CyanValkyrie](https://community.gemsofwar.com/u/CyanValkyrie)\
**Post date:** [January 2, 2023, 10:30pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/53 "2023-01-02T22:30:43Z")

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Oh I am relieved to see this post, I created an account to report the same thing. It has only happened since I got my new phone, Samsung Galaxy S22 Ultra (Android). I haven’t been able to reliably recreate the issue-- it seems to just happened randomly. Doesn’t matter what game mode or battle I am in.

 ![Gems Screenshot](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/2/c20d1f84e5d6eb228ec3b0c7ade0a6b78d882021.jpeg)

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**Author:** ![Verna](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/verna/32/75592_2.png) [@Verna](https://community.gemsofwar.com/u/Verna)\
**Post date:** [January 3, 2023, 8:10am UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/54 "2023-01-03T08:10:06Z")

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![Screenshot_20230103_085107](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/3/b33521cea820140e9120efddbb4b93dd8e129310.jpeg)  
During the war

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**Author:** ![SimonBadger](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/simonbadger/32/85291_2.png) [@SimonBadger](https://community.gemsofwar.com/u/SimonBadger)\
**Post date:** [January 10, 2023, 1:30pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/55 "2023-01-10T13:30:58Z")

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Im suffering the same issue with Samsung Galaxy S10 5G

If i set Graphics to medium (or anything other than low) the issue goes away, however after 1 or 2 games, the graphics setting resets itself back to Low and the issue returns.

If the devs could ensure the user selected graphics setting doesnt change, then this could be a good mitigation until the issue is fully resolved.

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**Author:** ![SimonBadger](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/simonbadger/32/85291_2.png) [@SimonBadger](https://community.gemsofwar.com/u/SimonBadger)\
**Post date:** [January 10, 2023, 9:16pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/56 "2023-01-10T21:16:45Z")

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Some additional info.  
I didnt get the issue at all during a long playthrough on the current Journey event. But it started happening again immediately when i went back to faction assault,

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**Author:** ![Maisie](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@Maisie](https://community.gemsofwar.com/u/Maisie)\
**Post date:** [January 11, 2023, 5:35pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/57 "2023-01-11T17:35:49Z")

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Still frequently happening for me on Android also.

Could we get a progress update on this? For mobile players this is a really bad usability bug.

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**Author:** ![Stroganrog](https://avatars.discourse-cdn.com/v4/letter/s/bcef8e/32.png) [@Stroganrog](https://community.gemsofwar.com/u/Stroganrog)\
**Post date:** [January 11, 2023, 5:42pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/58 "2023-01-11T17:42:56Z")

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Still the same problems!!!

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**Author:** ![justdragon](https://avatars.discourse-cdn.com/v4/letter/j/ee7513/32.png) [@justdragon](https://community.gemsofwar.com/u/justdragon)\
**Post date:** [January 12, 2023, 1:10am UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/59 "2023-01-12T01:10:17Z")

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Seriously, it’s has been over 1 month but this problem still hasn’t been fixed.

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**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\
**Post date:** [January 12, 2023, 1:39am UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/60 "2023-01-12T01:39:41Z")

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