# \[Reported\] Graphics Gone in Battles

**URL:** <https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112>\
**Category:** Bug Reports\
**Created:** [December 15, 2022, 7:29pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112 "2022-12-15T19:29:47Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Verna](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/verna/32/75592_2.png) [@Verna](https://community.gemsofwar.com/u/Verna)\
**Post date:** [December 20, 2022, 6:31am UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/21 "2022-12-20T06:31:42Z")

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Same problem on Samsung A52 s  
Its a very annoying bug

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**Author:** ![Gangren](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gangren/32/67604_2.png) [@Gangren](https://community.gemsofwar.com/u/Gangren)\
**Post date:** [December 20, 2022, 2:56pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/22 "2022-12-20T14:56:38Z")

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Same on Realme GT2

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**Author:** ![gmorin2](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gmorin2/32/93687_2.png) [@gmorin2](https://community.gemsofwar.com/u/gmorin2)\
**Post date:** [December 21, 2022, 9:22pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/23 "2022-12-21T21:22:54Z")

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Galaxy tab S6 running android os 13

 ![Screenshot_20221220_115539](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/d/ed58de197d6f4d1222216536ef7d0c9c407d6b9f.jpeg)  
 ![Screenshot_20221220_094629](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/3/0385da440fcd1189dd90c8a2cb6a2469c2f58476.jpeg)

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**Author:** ![gmorin2](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gmorin2/32/93687_2.png) [@gmorin2](https://community.gemsofwar.com/u/gmorin2)\
**Post date:** [December 21, 2022, 9:28pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/24 "2022-12-21T21:28:21Z")

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Or the blank version

 ![Screenshot_20221213_214405](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/9/3930286f9ff9baa23d6eac584fccfebee7236101.jpeg)

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**Author:** ![gmorin2](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gmorin2/32/93687_2.png) [@gmorin2](https://community.gemsofwar.com/u/gmorin2)\
**Post date:** [December 21, 2022, 9:39pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/25 "2022-12-21T21:39:29Z")

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When your also in that menu, of smoke or darkness you can’t use any of the functions, they get disabled and throw back zero responses until you somehow clear the offending menu error. Or you can look and look and type whatever you want into your search bar and you won’t get any results. If you didn’t know this…

> Blockquote

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**Author:** ![DeadClocks](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/deadclocks/32/75354_2.png) [@DeadClocks](https://community.gemsofwar.com/u/DeadClocks)\
**Post date:** [December 21, 2022, 11:36pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/26 "2022-12-21T23:36:54Z")

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I was going to start a new thread but have decided to update this thread.  
As of Dec 22, this bug/glitch is still happening Frequently.

Moderators- Please pass this information on to the Devs, Tia.  
This taken on my Ipad mini 2, and yes I realise my Ipad needs upgrading but after a clean restart I get a few battles free of this bug until it happens again bringing me full circle to yet another restart needed…

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/f/1fbf9a43cc551abd4328b1fb0a205214a405d0dc.jpeg)

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**Author:** ![OminousGMan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ominousgman/32/70503_2.png) [@OminousGMan](https://community.gemsofwar.com/u/OminousGMan)\
**Post date:** [December 22, 2022, 4:54am UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/27 "2022-12-22T04:54:41Z")

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Hey everyone,

We just pushed a fix out for this issue. Could you please force close and reload Gems of War and let us know if you’re still experiencing the problem.

If you are could you please uninstall and reinstall the game and see if that fixes the issue.

OminousGMan - Support Human 🕵️‍♂️

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**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\
**Post date:** [December 22, 2022, 1:59pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/28 "2022-12-22T13:59:04Z")

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Did as suggested. Problem is still there. 😕

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**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\
**Post date:** [December 22, 2022, 2:56pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/29 "2022-12-22T14:56:11Z")

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To add, it seems to be fine on medium graphics quality (but gets a little slower).

Unfortunately, it gets switched back to low all the time (I guess because my device isn’t made for higher quality graphics).

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**Author:** ![NerdieBirdie](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nerdiebirdie/32/103793_2.png) [@NerdieBirdie](https://community.gemsofwar.com/u/NerdieBirdie)\
**Post date:** [December 22, 2022, 2:59pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/30 "2022-12-22T14:59:01Z")

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Is that why my device switches back all the time too?? It seems to run fine on higher graphics so I’m always confused when it jumps back to low settings.

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**Author:** ![PythagorasGamer](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@PythagorasGamer](https://community.gemsofwar.com/u/PythagorasGamer)\
**Post date:** [December 22, 2022, 5:22pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/31 "2022-12-22T17:22:29Z")

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Mine stopped after I restarted my phone. Well, most of the time. It still does it, but it’s better than it was.

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**Author:** ![gmorin2](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gmorin2/32/93687_2.png) [@gmorin2](https://community.gemsofwar.com/u/gmorin2)\
**Post date:** [December 22, 2022, 6:40pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/32 "2022-12-22T18:40:18Z")

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I was going to tell you that my only problem I saw in the half hour or play that I saw was that the storms were not showing up up properly like in the example but when I clicked the camera the effects all came back!!! So that might be part of the code giving the problem…

I did the complete uninstall reinstall and all was fine, did the 950MB download too, and it felt better until I used my OS camera on the game then it trashed it from then forward…

 ![Screenshot_20221222_133200](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/b/dbd5d6048b302ce803e491cfedf8462179c3a4e0.jpeg)  
 ![Screenshot_20221222_133244](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/e/ce3a10963567ace4f8098966c4a65e3228e4c05b.jpeg)

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**Author:** ![gmorin2](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gmorin2/32/93687_2.png) [@gmorin2](https://community.gemsofwar.com/u/gmorin2)\
**Post date:** [December 22, 2022, 7:03pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/33 "2022-12-22T19:03:38Z")

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I actually only have the problem when using the camera so no biggie…

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**Author:** ![OminousGMan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ominousgman/32/70503_2.png) [@OminousGMan](https://community.gemsofwar.com/u/OminousGMan)\
**Post date:** [December 22, 2022, 11:13pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/34 "2022-12-22T23:13:24Z")

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Hello,

Thank you for letting us know that this is still happening and for those extra details.

Has anyone noticed if this is happening to specific troops or is it just any troop?

OminousGMan - Support Human 🕵️‍♂️

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**Author:** ![gmorin2](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gmorin2/32/93687_2.png) [@gmorin2](https://community.gemsofwar.com/u/gmorin2)\
**Post date:** [December 22, 2022, 11:30pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/35 "2022-12-22T23:30:41Z")

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It’s happening to any troops I tried it with different setups and it happens just the same

 ![Screenshot_20221222_181917](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/3/636e04f90b76aaf1927f08bbd79a1698fa9bdb43.jpeg)  
 ![Screenshot_20221222_182413](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/8/c8f6565e491f8f08ee7d7bdd79278587ddd3a0d6.jpeg)

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**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\
**Post date:** [December 23, 2022, 5:24am UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/36 "2022-12-23T05:24:57Z")

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Restarting the tablet (after re-installing the game) helped a bit. It’s at least not every fight anymore.

No idea when it happens. I haven’t noticed anything special going on.

It’s any troops, doesn’t matter.

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**Author:** ![Obouboule](https://avatars.discourse-cdn.com/v4/letter/o/8c91f0/32.png) [@Obouboule](https://community.gemsofwar.com/u/Obouboule)\
**Post date:** [December 23, 2022, 8:13pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/37 "2022-12-23T20:13:36Z")

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Décidément ce n’est pas Noël pour tout le monde. Pendant que vous vous engraissez sur notre dos avec vos incessantes suggestions d’achats supplémentaires nous on ne joue pas. Mais bon dieu réagissez et venez enfin en aide à ceux qui ne peuvent plus jouer car ils ne savent pas contre quoi ils jouent. Ce bug est horrible. A se demander si vous l’avez pas provoqué vous même pour dégager les joueurs Android. Évidemment c’est les vacances et rien ne va être fait et dans 15 jours vous allez vous excuser en filant 50 gemmes. Faudrait pour une fois arrêter de prendre les gens pour des imbéciles.

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**Author:** ![gmorin2](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gmorin2/32/93687_2.png) [@gmorin2](https://community.gemsofwar.com/u/gmorin2)\
**Post date:** [December 23, 2022, 11:15pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/38 "2022-12-23T23:15:00Z")

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Things actually haven’t changed at all from battles to menus to searching items so your fix did nothing after a full day of playing…

 ![Screenshot_20221223_181008](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/9/b99d8b5498a934d787e943592440bd540cdcc934.jpeg)

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**Author:** ![Obouboule](https://avatars.discourse-cdn.com/v4/letter/o/8c91f0/32.png) [@Obouboule](https://community.gemsofwar.com/u/Obouboule)\
**Post date:** [December 24, 2022, 3:53am UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/39 "2022-12-24T03:53:53Z")

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![Screenshot_20221224_043759_air.com.and.games505.gemsofwar](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/1/81c449dc9d12d1709bc87525a33782f710cf0730.jpeg)  
Même les classes… Pfffff…

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**Author:** ![Afroflarex](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/afroflarex/32/83295_2.png) [@Afroflarex](https://community.gemsofwar.com/u/Afroflarex)\
**Post date:** [December 25, 2022, 12:16pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112/40 "2022-12-25T12:16:34Z")

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![Screenshot_20221225-121103](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/e/5e7e0cad07320b2b1459b133e59f01af77dd0bcc.jpeg)

Still happening, seems the fix didn’t work

[Previous page](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112.md?page=1)

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