# \[Reported\] Game stuck on loading screen on PC/Mobile **URL:** \ **Category:** Bug Reports\ **Created:** [September 21, 2021, 4:34am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875 "2021-09-21T04:34:09Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\ **Post date:** [September 21, 2021, 4:34am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875/1 "2021-09-21T04:34:09Z")
**Platform, device version and operating system:** PC/Mobile **Screenshot or image:** ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/4/b44ce1f5ce4985fd4376bfb1f658ad9039582136.jpeg) **What you were expecting to happen, and what actually happened:** I expected that the game would start as usual, but it get stuck at loading screen. **How often does this happen? When did it begin happening?** Whenever I try to launch the game. It started 5 minutes ago. **Steps to make it happen again** Simply try to launch the game. ---
**Author:** ![covertmuffin123](https://avatars.discourse-cdn.com/v4/letter/c/5daacb/32.png) [@covertmuffin123](https://community.gemsofwar.com/u/covertmuffin123)\ **Post date:** [September 21, 2021, 4:35am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875/2 "2021-09-21T04:35:05Z")
PS4 is also broken. It hard crashes (error CE-34878-0) when the Loading Assets bar is almost full. Were new assets just pushed a few minutes ago? ---
**Author:** ![ctenn2ls](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ctenn2ls/32/69996_2.png) [@ctenn2ls](https://community.gemsofwar.com/u/ctenn2ls)\ **Post date:** [September 21, 2021, 4:37am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875/3 "2021-09-21T04:37:27Z")
Same here for mobile. Tried to log in to get my last tribute before going to bed and it just hangs without connecting or going to the kingdom screen. ---
**Author:** ![jamiejamez](https://avatars.discourse-cdn.com/v4/letter/j/3ec8ea/32.png) [@jamiejamez](https://community.gemsofwar.com/u/jamiejamez)\ **Post date:** [September 21, 2021, 4:37am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875/4 "2021-09-21T04:37:32Z")
Went to collect tributes, and game froze on both Both Mobile and steam, Now game doesn’t even load. Back up, but looks like I may have lost tributes ---
**Author:** ![terberos](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/terberos/32/68944_2.png) [@terberos](https://community.gemsofwar.com/u/terberos)\ **Post date:** [September 21, 2021, 4:38am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875/5 "2021-09-21T04:38:52Z")
I can’t play my morning coffee games, this is going to be a horrible day 😢 I need some comfort gems as compensation 🥺 ---
**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\ **Post date:** [September 21, 2021, 4:40am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875/6 "2021-09-21T04:40:01Z")
> [@terberos](#): > > I can’t play my morning coffee games, this is going to be a horrible day 😢 I need some comfort gems as compensation 🥺 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/5/651c8c28deb73c9c94c9e4becf56c62992de5af3.jpeg) ---
**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\ **Post date:** [September 21, 2021, 4:41am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875/7 "2021-09-21T04:41:05Z")
Trying to launch at my mobile the loading bar gets full, but nothing happens. ---
**Author:** ![LummoxJR](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lummoxjr/32/209_2.png) [@LummoxJR](https://community.gemsofwar.com/u/LummoxJR)\ **Post date:** [September 21, 2021, 4:41am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875/8 "2021-09-21T04:41:43Z")
Whew. I thought i twas just me. The “Loading Assets” bar is all the way across now, but it still isn’t loading. I can’t collect my rewards. Is this related to a new release coming? I’m still wondering what the WyrmRun traits were that I never got to see. ---
**Author:** ![covertmuffin123](https://avatars.discourse-cdn.com/v4/letter/c/5daacb/32.png) [@covertmuffin123](https://community.gemsofwar.com/u/covertmuffin123)\ **Post date:** [September 21, 2021, 4:41am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875/9 "2021-09-21T04:41:46Z")
(PS4) Game just downloaded a small amount of data at launch, and it works again. Try now? ---
**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\ **Post date:** [September 21, 2021, 4:42am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875/10 "2021-09-21T04:42:48Z")
It’s up again for me. ---
**Author:** ![Crow](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/crow/32/44074_2.png) [@Crow](https://community.gemsofwar.com/u/Crow)\ **Post date:** [September 21, 2021, 4:42am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875/11 "2021-09-21T04:42:54Z")
Steam, and android same. Cant login. ---
**Author:** ![LummoxJR](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lummoxjr/32/209_2.png) [@LummoxJR](https://community.gemsofwar.com/u/LummoxJR)\ **Post date:** [September 21, 2021, 4:46am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875/12 "2021-09-21T04:46:23Z")
Fixed on mobile (iOS) now. ---
**Author:** ![covertmuffin123](https://avatars.discourse-cdn.com/v4/letter/c/5daacb/32.png) [@covertmuffin123](https://community.gemsofwar.com/u/covertmuffin123)\ **Post date:** [September 21, 2021, 4:47am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875/13 "2021-09-21T04:47:31Z")
Edit: Disregard, just another hiccup or something. ---
**Author:** ![Crow](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/crow/32/44074_2.png) [@Crow](https://community.gemsofwar.com/u/Crow)\ **Post date:** [September 21, 2021, 4:50am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875/14 "2021-09-21T04:50:09Z")
Lmao, it worked as soon we made the posts xD. ---
**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\ **Post date:** [September 21, 2021, 4:53am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875/15 "2021-09-21T04:53:52Z")
haha yeah, patient young padawan lol ---
**Author:** ![terberos](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/terberos/32/68944_2.png) [@terberos](https://community.gemsofwar.com/u/terberos)\ **Post date:** [September 21, 2021, 4:57am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875/16 "2021-09-21T04:57:51Z")
Good thing we didn’t panic or anything when the game was down for few minutes 😂 ---
**Author:** ![OminousGMan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ominousgman/32/70503_2.png) [@OminousGMan](https://community.gemsofwar.com/u/OminousGMan)\ **Post date:** [September 30, 2021, 1:14am UTC](https://community.gemsofwar.com/t/reported-game-stuck-on-loading-screen-on-pc-mobile/71875/17 "2021-09-30T01:14:10Z")
Hey hey! Thanks for bringing this to our attention. I’ve looked into this can see that we experienced a server issue at the time this was posted. The Dev Team were aware of the issue at the time and acted to get this corrected so you should no longer be experiencing this issue 🙂 OminousGMan - Support Human 🕵️‍♂️