# \[Reported\] Game freezes mid battle. Overload? **URL:** \ **Category:** Bug Reports\ **Created:** [August 24, 2024, 4:07pm UTC](https://community.gemsofwar.com/t/reported-game-freezes-mid-battle-overload/84995 "2024-08-24T16:07:26Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![Vorlon](https://avatars.discourse-cdn.com/v4/letter/v/977dab/32.png) [@Vorlon](https://community.gemsofwar.com/u/Vorlon)\ **Post date:** [August 24, 2024, 4:07pm UTC](https://community.gemsofwar.com/t/reported-game-freezes-mid-battle-overload/84995/1 "2024-08-24T16:07:26Z")
**PS4 Pro** \*\* ![IMG_1439](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/2/a2a242ceac3a78e569b262b0bcddfdf0af545207.jpeg) ![IMG_1441](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/7/67a31d897c7f880001c68d7cf7d5b28cf52038c0.jpeg) \*\* **What you were expecting to happen, and what actually happened:** _Game freezes mid battle. Console too (needs to be restarted with the on/off button). In battles where there’s a lot going on._ **How often does this happen? When did it begin happening?** _Yesterday and today. Once in the world event and once in pvp._ **Steps to make it happen again** _I hope not. I lost a sigil and a verse._ ---
**Author:** ![covertmuffin123](https://avatars.discourse-cdn.com/v4/letter/c/5daacb/32.png) [@covertmuffin123](https://community.gemsofwar.com/u/covertmuffin123)\ **Post date:** [August 24, 2024, 5:43pm UTC](https://community.gemsofwar.com/t/reported-game-freezes-mid-battle-overload/84995/2 "2024-08-24T17:43:53Z")
I’ve had 2 hard crashes on ps4 this week, also using a 2x pharoah team. It completely locked my console in the error screen and i had to restart the device. After the second one, i started playing more slowly, waiting for all animations to resolve every turn before pressing any buttons. No more crashes since, but it might be a coincidence. Edit: both crashes happened during the holiday event, so it was something like 2 in 20 battles with the offending team. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [August 26, 2024, 4:22am UTC](https://community.gemsofwar.com/t/reported-game-freezes-mid-battle-overload/84995/3 "2024-08-26T04:22:21Z")
Could you both share the following: - your invite code - your team structure - if this occurs in one game mode specifically, or in all/various game modes? ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [August 26, 2024, 8:29am UTC](https://community.gemsofwar.com/t/reported-game-freezes-mid-battle-overload/84995/4 "2024-08-26T08:29:49Z")
> [@Jeto](#): > > if this occurs in one game mode specifically, or in all/various game modes? This seems to be the potions bug that has been around for several updates now. > [@\[Reported\] Exploded Potion gems left onscreen and disabling casting](https://community.gemsofwar.com/t/reported-exploded-potion-gems-left-onscreen-and-disabling-casting/84286): > > Platform, device version and operating system: Xbox Series X Screenshot or image: Sorry, hard to post screenshots on the forum from Xbox What you were expecting to happen, and what actually happened: I expect exploded potion gems to disappear while creating a bunch of gems of their colour. Frequently today while playing Maraji Expanse (which has Potion Gems dropping today) on PvP on Xbox, some exploded (or matched / destroyed) potion gems remain on screen, still in their enlarged state. The… ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [August 26, 2024, 8:31am UTC](https://community.gemsofwar.com/t/reported-game-freezes-mid-battle-overload/84995/5 "2024-08-26T08:31:05Z")
Ah I had totally missed the first screenshot had a potion present - I will still follow up once I have the above information I requested, just in case. ---
**Author:** ![Vorlon](https://avatars.discourse-cdn.com/v4/letter/v/977dab/32.png) [@Vorlon](https://community.gemsofwar.com/u/Vorlon)\ **Post date:** [August 27, 2024, 8:43am UTC](https://community.gemsofwar.com/t/reported-game-freezes-mid-battle-overload/84995/6 "2024-08-27T08:43:21Z")
Invite code VORLON As mentioned, once in World Event (Axe of Leeching, 2x Morthani’s Darkness, The Ghost Queen, probably necromancer) and once in pvp (screenshot from a friend’s account I think). ---
**Author:** ![Bizkit](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Bizkit](https://community.gemsofwar.com/u/Bizkit)\ **Post date:** [August 27, 2024, 9:14am UTC](https://community.gemsofwar.com/t/reported-game-freezes-mid-battle-overload/84995/7 "2024-08-27T09:14:19Z")
Your invite code should also include an underscore with four letters after it. For instance, my invite code is: AVERETT\_TTZU. You can find your invite code on the settings page in the game. ---
**Author:** ![Sister\_Tatz](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sister_tatz/32/100718_2.png) [@Sister\_Tatz](https://community.gemsofwar.com/u/Sister_Tatz)\ **Post date:** [August 27, 2024, 1:43pm UTC](https://community.gemsofwar.com/t/reported-game-freezes-mid-battle-overload/84995/8 "2024-08-27T13:43:02Z")
> [@Bizkit](#): > > Your invite code should also include an underscore with four letters after it Not necessarily. If you have a super old account, similar to the one my brother owns it ends with \_2 (probably as someone prior to him chose the same name). ---
**Author:** ![Bizkit](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Bizkit](https://community.gemsofwar.com/u/Bizkit)\ **Post date:** [August 27, 2024, 3:44pm UTC](https://community.gemsofwar.com/t/reported-game-freezes-mid-battle-overload/84995/9 "2024-08-27T15:44:36Z")
I didn’t know that. Thanks for the info. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [August 27, 2024, 10:06pm UTC](https://community.gemsofwar.com/t/reported-game-freezes-mid-battle-overload/84995/10 "2024-08-27T22:06:06Z")
@covertmuffin123 has this happened since and were there Potion Gems? Same question @Vorlon, did you explode Potion Gems in these battles As mentioned, this is a known issue with a fix on the way: [https://gemsofwar.zendesk.com/hc/en-us/articles/10336697119759-Exploding-Mana-Potion-Gems-sometimes-cause-game-freeze](https://gemsofwar.zendesk.com/hc/en-us/articles/10336697119759-Exploding-Mana-Potion-Gems-sometimes-cause-game-freeze) ---
**Author:** ![Vorlon](https://avatars.discourse-cdn.com/v4/letter/v/977dab/32.png) [@Vorlon](https://community.gemsofwar.com/u/Vorlon)\ **Post date:** [August 28, 2024, 12:03am UTC](https://community.gemsofwar.com/t/reported-game-freezes-mid-battle-overload/84995/11 "2024-08-28T00:03:08Z")
In the PVP crash, there were mana potions (visible in the screenshot), but I highly doubt there were in the world event crash. No problem since they. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [August 28, 2024, 12:04am UTC](https://community.gemsofwar.com/t/reported-game-freezes-mid-battle-overload/84995/12 "2024-08-28T00:04:33Z")
What was the date for the World Event battle? So I can find it quickly in your battle logs And do you remember your opponents for the World Event battle that you had this issue? ---
**Author:** ![Vorlon](https://avatars.discourse-cdn.com/v4/letter/v/977dab/32.png) [@Vorlon](https://community.gemsofwar.com/u/Vorlon)\ **Post date:** [August 28, 2024, 12:08am UTC](https://community.gemsofwar.com/t/reported-game-freezes-mid-battle-overload/84995/13 "2024-08-28T00:08:14Z")
August 23rd, around 14h UTC +2. ---
**Author:** ![covertmuffin123](https://avatars.discourse-cdn.com/v4/letter/c/5daacb/32.png) [@covertmuffin123](https://community.gemsofwar.com/u/covertmuffin123)\ **Post date:** [August 28, 2024, 2:08am UTC](https://community.gemsofwar.com/t/reported-game-freezes-mid-battle-overload/84995/15 "2024-08-28T02:08:12Z")
Hi Jeto, I haven’t run a team with that troop since, and haven’t had any crashes. I don’t think there were any potion gems on the board because it was in the holiday event, not one of the pvp regions where they fall as a special gem. It’s possible that some troop in one of the enemy teams generated potions, but i don’t remember seeing any. This could be the potion gem bug, but there have also been issues with start of turn effects in the past, so i assumed the new mythic’s third trait was the culprit. In any case, thanks for looking into it! ---
**Author:** ![AMT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amt/32/56829_2.png) [@AMT](https://community.gemsofwar.com/u/AMT)\ **Post date:** [August 28, 2024, 3:43am UTC](https://community.gemsofwar.com/t/reported-game-freezes-mid-battle-overload/84995/16 "2024-08-28T03:43:11Z")
> [@Jeto](#): > > this is a known issue with a fix on the way: Will the fix also cover this issue? 👇 > [@A New Mythic Approaches – Pharaoh Khafru](https://community.gemsofwar.com/t/a-new-mythic-approaches-pharaoh-khafru/84851/4): > > If anyone is successful at getting Theo’s wish gem to trigger on turn 1, pls let me know what I’m doing wrong so I keep testing possibilities. 🤞 🖖 ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [August 28, 2024, 11:42am UTC](https://community.gemsofwar.com/t/reported-game-freezes-mid-battle-overload/84995/17 "2024-08-28T11:42:47Z")
> [@covertmuffin123](#): > > This could be the potion gem bug, but there have also been issues with start of turn effects in the past, so i assumed the new mythic’s third trait was the culprit. You mean Pharaoh Khafru, right? That’s also known to cause the game to lock up, see here: > [@\[Need more info\] Khafru last trait causing board freeze and troops unable to cast spell](https://community.gemsofwar.com/t/need-more-info-khafru-last-trait-causing-board-freeze-and-troops-unable-to-cast-spell/84872): > > Platform, device version and operating system: android Screenshot or image: What you were expecting to happen, and what actually happened: khafru’s last trait sometimes will make the board freeze (gems can’t be selected) and cast button remain gray even with mana full. How often does this happen? When did it begin happening? not quite often, but it can happen at any time, opponents don’t matter. Steps to make it happen again i’m using essencia, stellarix, khafru x2. no idea how… It’s being “investigated”, which means if the community can’t provide full video footage clearly demonstrating the issue, possibly in several situations, it won’t even get forwarded to the developers.