# \[reported\] Game Crashes or Freezes when Viewing Hero Traits in Battle **URL:** \ **Category:** Bug Reports\ **Created:** [July 15, 2026, 11:22am UTC](https://community.gemsofwar.com/t/reported-game-crashes-or-freezes-when-viewing-hero-traits-in-battle/89965 "2026-07-15T11:22:54Z")\ **Posts on this page:** 7\ **Page:** 2
**Author:** ![NSReflex](https://avatars.discourse-cdn.com/v4/letter/n/f4b2a3/32.png) [@NSReflex](https://community.gemsofwar.com/u/NSReflex)\ **Post date:** [July 17, 2026, 3:09am UTC](https://community.gemsofwar.com/t/reported-game-crashes-or-freezes-when-viewing-hero-traits-in-battle/89965/24 "2026-07-17T03:09:46Z")
I know. That’s exactly why I wrote it here. Just informing you that is isn’t an isolated incident. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [July 17, 2026, 3:10am UTC](https://community.gemsofwar.com/t/reported-game-crashes-or-freezes-when-viewing-hero-traits-in-battle/89965/25 "2026-07-17T03:10:59Z")
Oh, then I am aware. As already mentioned, there is a hotfix in the works so this issue can be resolved, because it is affecting everyone on console ---
**Author:** ![NSReflex](https://avatars.discourse-cdn.com/v4/letter/n/f4b2a3/32.png) [@NSReflex](https://community.gemsofwar.com/u/NSReflex)\ **Post date:** [July 17, 2026, 3:14am UTC](https://community.gemsofwar.com/t/reported-game-crashes-or-freezes-when-viewing-hero-traits-in-battle/89965/26 "2026-07-17T03:14:36Z")
Thanks for ALL of your hard work. We ALL appreciate you!!! \<3 ---
**Author:** ![yOkO](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/yoko/32/97442_2.png) [@yOkO](https://community.gemsofwar.com/u/yOkO)\ **Post date:** [July 17, 2026, 3:09pm UTC](https://community.gemsofwar.com/t/reported-game-crashes-or-freezes-when-viewing-hero-traits-in-battle/89965/28 "2026-07-17T15:09:26Z")
![1784300821892478515394497959118](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/2/82dd2164b7d28e869c5474bae7bad5fcf2797e76.jpeg) Undderspied board frozen and crashed in the middle of a battle, no hero looking. Game forced to restart. Thank you. ---
**Author:** ![Thommr](https://avatars.discourse-cdn.com/v4/letter/t/8c91f0/32.png) [@Thommr](https://community.gemsofwar.com/u/Thommr)\ **Post date:** [July 20, 2026, 5:22am UTC](https://community.gemsofwar.com/t/reported-game-crashes-or-freezes-when-viewing-hero-traits-in-battle/89965/29 "2026-07-20T05:22:56Z")
I reported that to 505 months ago that what was happening and they never responded or did anything about it ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [July 20, 2026, 10:15pm UTC](https://community.gemsofwar.com/t/reported-game-crashes-or-freezes-when-viewing-hero-traits-in-battle/89965/30 "2026-07-20T22:15:57Z")
This is a different issue and shouldn’t be in this thread. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [July 30, 2026, 12:24am UTC](https://community.gemsofwar.com/t/reported-game-crashes-or-freezes-when-viewing-hero-traits-in-battle/89965/31 "2026-07-30T00:24:10Z")
> [@Balancing & Changes](https://community.gemsofwar.com/t/balancing-changes/87074/67): > > 9.3 Hotfix on console is expected to released in about 10 minutes This should include a fix for the crashing caused by viewing the hero traits. Waiting confirmation on when mobile and PC will release. Which will also include the hero trait crashing fix and some logging around the Google Play age verification blocking some people are experiencing on Android devices. Please bare with me, I am writing from a pit of congestion and sickness. hotfix on the way [Previous page](https://community.gemsofwar.com/t/reported-game-crashes-or-freezes-when-viewing-hero-traits-in-battle/89965.md?page=1)