# \[reported\] Epic trial bug **URL:** \ **Category:** Bug Reports\ **Created:** [May 21, 2026, 1:49am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695 "2026-05-21T01:49:49Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![dawg](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@dawg](https://community.gemsofwar.com/u/dawg)\ **Post date:** [May 21, 2026, 1:49am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/1 "2026-05-21T01:49:49Z")
**Platform, device version and operating system: steam PC** **Screenshot or image: not a screen shot but Server Error: not a screen shot but this is the error CLIFFY-23JBMBV5MM** here is what my screen looks like then it freezes solid have to restart the game ![Screenshot (318)](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/5/b54796a42d8ee4180dc4a4b910bc708d0d7a167b.jpeg) \*\*What you were expecting to happen, and what actually happened:\*\*Ms is the one that actually got the error this time. My steam account on PC freezes when I try to do epic trials. **How often does this happen? When did it begin happening?** _Every time for both of us. MS is on mobile I’m on steam_ **Steps to make it happen again** _Same thing every time._ ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [May 21, 2026, 2:09am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/2 "2026-05-21T02:09:13Z")
This is getting caused by some resource missing from that kingdom. I have passed it on to the team! ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [May 21, 2026, 2:21am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/3 "2026-05-21T02:21:04Z")
How did you get to this screen @dawg, like what actions did you take to get to this point? ---
**Author:** ![dawg](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@dawg](https://community.gemsofwar.com/u/dawg)\ **Post date:** [May 21, 2026, 2:27am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/4 "2026-05-21T02:27:16Z")
I went to games, then scrolled to epic trials. I clicked play then the above ---
**Author:** ![dawg](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@dawg](https://community.gemsofwar.com/u/dawg)\ **Post date:** [May 21, 2026, 2:29am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/5 "2026-05-21T02:29:29Z")
I can do it again if you’d like ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [May 21, 2026, 2:29am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/6 "2026-05-21T02:29:44Z")
But how did you access the Games menu, in your screenshot it appears you are in the Nightmare Circus Faction, which you shouldn’t be able to access the Games menu from? ---
**Author:** ![dawg](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@dawg](https://community.gemsofwar.com/u/dawg)\ **Post date:** [May 21, 2026, 2:30am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/7 "2026-05-21T02:30:23Z")
interesting… I’ll ss each step if that works for you? ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [May 21, 2026, 2:30am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/8 "2026-05-21T02:30:35Z")
Yeah please, or a video would be even better ---
**Author:** ![dawg](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@dawg](https://community.gemsofwar.com/u/dawg)\ **Post date:** [May 21, 2026, 2:31am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/9 "2026-05-21T02:31:06Z")
I’m not that smart but I’ll see what I can do. 🙂 ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [May 21, 2026, 2:32am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/10 "2026-05-21T02:32:10Z")
written steps in the meantime are good, and would be faster hahaha ---
**Author:** ![dawg](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@dawg](https://community.gemsofwar.com/u/dawg)\ **Post date:** [May 21, 2026, 2:36am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/11 "2026-05-21T02:36:33Z")
Whoa! that was worse than before… I’ll see if I can post the video ---
**Author:** ![dawg](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@dawg](https://community.gemsofwar.com/u/dawg)\ **Post date:** [May 21, 2026, 2:42am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/12 "2026-05-21T02:42:36Z")
damn, sorry but my video file is too big. ---
**Author:** ![dawg](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@dawg](https://community.gemsofwar.com/u/dawg)\ **Post date:** [May 21, 2026, 2:43am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/13 "2026-05-21T02:43:49Z")
I click games, then scroll to epic trials. then click play then my whole game freezes. MS. can play a single game in epic trials then she gets the CLIFFY error ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [May 21, 2026, 2:44am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/14 "2026-05-21T02:44:25Z")
What screen are you on when you click Games? World Map, in the Factions, in a specific Kingdom etc? If you can share screenshots, that would be good ---
**Author:** ![dawg](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@dawg](https://community.gemsofwar.com/u/dawg)\ **Post date:** [May 21, 2026, 2:50am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/15 "2026-05-21T02:50:31Z")
![Screenshot (321)](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/d/8dbf0e197c2ae62b81bbbbc745333555b05c8613.jpeg) ---
**Author:** ![dawg](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@dawg](https://community.gemsofwar.com/u/dawg)\ **Post date:** [May 21, 2026, 2:50am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/16 "2026-05-21T02:50:52Z")
my pointer is over the games tab ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [May 21, 2026, 2:51am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/17 "2026-05-21T02:51:08Z")
Okay, super weird then that you just open it from the World Map and it brings up the Nightmare circus background? ---
**Author:** ![dawg](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@dawg](https://community.gemsofwar.com/u/dawg)\ **Post date:** [May 21, 2026, 2:51am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/18 "2026-05-21T02:51:54Z")
I uh… don’t see that on my screen. Should I uninstall reinstall? ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [May 21, 2026, 2:52am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/19 "2026-05-21T02:52:06Z")
> [@dawg](#): > > here is what my screen looks like then it freezes solid have to restart the game > > ![Screenshot (318)](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/5/b54796a42d8ee4180dc4a4b910bc708d0d7a167b.jpeg) you shared it here… ---
**Author:** ![dawg](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@dawg](https://community.gemsofwar.com/u/dawg)\ **Post date:** [May 21, 2026, 2:53am UTC](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695/20 "2026-05-21T02:53:08Z")
I am so confused. What you posted is what I see on my end… [Next page](https://community.gemsofwar.com/t/reported-epic-trial-bug/89695.md?page=2)