# \[Reported\] Crypt Keepers portrait broken

**URL:** <https://community.gemsofwar.com/t/reported-crypt-keepers-portrait-broken/75978>\
**Category:** Bug Reports\
**Created:** [July 1, 2022, 5:03pm UTC](https://community.gemsofwar.com/t/reported-crypt-keepers-portrait-broken/75978 "2022-07-01T17:03:53Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![havok6669](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/havok6669/32/72792_2.png) [@havok6669](https://community.gemsofwar.com/u/havok6669)\
**Post date:** [July 1, 2022, 5:03pm UTC](https://community.gemsofwar.com/t/reported-crypt-keepers-portrait-broken/75978/1 "2022-07-01T17:03:53Z")

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**Platform, device version and operating system:**  
steam

**Screenshot or image:**  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/1/d18362004f27b69d69080a0dbac9e47dfb1d0036.png)  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/0/e05b47431a0433e54173e44f1a227b83e063793e.png)  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/b/9b06c66e6fc66c4a0c8aabe481ea0bdf8e26d532.png)

**What you were expecting to happen, and what actually happened:**  
I was expecting the portrait to perhaps be of the new troop instead it appears to be of all troops when found in the portrait selection and appears differently yet again when actually used. Also seems to randomly select a new portrait each time I post and a portrait is selected if I change to a global channel then back to guild chat it changes as well.

**How often does this happen? When did it begin happening?**  
As I can only buy the portrait once I would have to assume always

**Steps to make it happen again**  
Buy the new portrait from the Crypt Keepers

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**Author:** ![Squi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/squi/32/74157_2.png) [@Squi](https://community.gemsofwar.com/u/Squi)\
**Post date:** [July 1, 2022, 6:04pm UTC](https://community.gemsofwar.com/t/reported-crypt-keepers-portrait-broken/75978/2 "2022-07-01T18:04:01Z")

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I consider it a chaotic portrait, which everyone sees differently - random, as it should be…

\*three different people see this portrait differently, thanks to discord with the ability to show screenshots.

 ![gluck](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/4/a4bf1aaaa26b82efaac5743fefb10b8571182130.jpeg)

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**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\
**Post date:** [July 2, 2022, 5:52am UTC](https://community.gemsofwar.com/t/reported-crypt-keepers-portrait-broken/75978/3 "2022-07-02T05:52:05Z")

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Well… That’s interesting. 😅

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**Author:** ![Live](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/live/32/40596_2.png) [@Live](https://community.gemsofwar.com/u/Live)\
**Post date:** [July 2, 2022, 6:05am UTC](https://community.gemsofwar.com/t/reported-crypt-keepers-portrait-broken/75978/4 "2022-07-02T06:05:10Z")

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Bug? Its the best portrait ever! 😍

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**Author:** ![gary\_dils](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gary_dils/32/64086_2.png) [@gary\_dils](https://community.gemsofwar.com/u/gary_dils)\
**Post date:** [July 2, 2022, 7:52am UTC](https://community.gemsofwar.com/t/reported-crypt-keepers-portrait-broken/75978/5 "2022-07-02T07:52:47Z")

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As far as I can tell, the following two portraits have not been added to the graphic files (Id `19684` and `19698`, to be released 2022-07-01):

![grafik](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/8/e8931dbf27d2d3db8d0055210dc6c5a147dd78e5.png)  
I did a quick sweep, and it looks like no other portrait graphics are missing (as of now).

Cheers, Gary.

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**Author:** ![Tibo](https://avatars.discourse-cdn.com/v4/letter/t/439d5e/32.png) [@Tibo](https://community.gemsofwar.com/u/Tibo)\
**Post date:** [July 2, 2022, 10:43am UTC](https://community.gemsofwar.com/t/reported-crypt-keepers-portrait-broken/75978/6 "2022-07-02T10:43:54Z")

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I can confirm Squi’s observation. If you select this portrait it randomly changes every time you post a message.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/b/ab1a5ee024a9974f346a812354823ef25f32704e.jpeg)

One more note. Both the 7th stage reward portrait and 5th stage shop portrait are bugged.

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**Author:** ![Maisie](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@Maisie](https://community.gemsofwar.com/u/Maisie)\
**Post date:** [July 3, 2022, 3:44pm UTC](https://community.gemsofwar.com/t/reported-crypt-keepers-portrait-broken/75978/7 "2022-07-03T15:44:51Z")

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> [@gary\_dils](#):
>
> As far as I can tell, the following two portraits have not been added to the graphic files

Is this maybe also what’s happened to the recently-released emoji sets, most of which are rendering as random garbage on Android?

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**Author:** ![gary\_dils](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gary_dils/32/64086_2.png) [@gary\_dils](https://community.gemsofwar.com/u/gary_dils)\
**Post date:** [July 3, 2022, 6:52pm UTC](https://community.gemsofwar.com/t/reported-crypt-keepers-portrait-broken/75978/8 "2022-07-03T18:52:22Z")

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The result looks the same, but for now I can only guess, since more research on that issue is needed to verify, and I don’t have a working Android device for testing currently.

Cheers, Gary.

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**Author:** ![OminousGMan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ominousgman/32/70503_2.png) [@OminousGMan](https://community.gemsofwar.com/u/OminousGMan)\
**Post date:** [July 4, 2022, 1:00am UTC](https://community.gemsofwar.com/t/reported-crypt-keepers-portrait-broken/75978/9 "2022-07-04T01:00:45Z")

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Hey everyone!

I have reported this issue to the Development Team who are currently looking into what’s caused this, so they can work on getting a fix out.

Thank you for letting us know it’s much appreciated! 🙂

OminousGMan - Support Human 🕵️‍♂️
