# \[Reported\] Controller menu problem for Medaling Troops **URL:** \ **Category:** Bug Reports\ **Created:** [August 3, 2023, 11:17am UTC](https://community.gemsofwar.com/t/reported-controller-menu-problem-for-medaling-troops/80791 "2023-08-03T11:17:06Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [August 3, 2023, 11:17am UTC](https://community.gemsofwar.com/t/reported-controller-menu-problem-for-medaling-troops/80791/1 "2023-08-03T11:17:06Z")
Long standing issue. I swear there was a report on this some time ago, but can’t find it anymore. This has been a problem since the troop menu overhaul. I started medaling a few troops recently and this has been annoying the ever-loving _insert curse word_ out of me. ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/d/0db409fe5d4a113c33d7a0de6989435252578de2.jpeg) When a player press the X button (or the Square button on a PS controller, assuming they’re going through the same problem), the Skills menu with the green circle on the screenshot overrides the priority of the old X button (featured in yellow) that used to remove a medal in the medal upgrade process. That X in yellow is still there, so it looks like its designed to still function. That skills menu functions in all tabs, but is 100% useless for the purpose of Elite Levels and needs to be disabled on this screen. As of now, you can easily press A/ (X on PS controller) to pick a medal, but you can’t press the button equivalent to remove it. Very frustrating. Yes, there’s a workaround, but: A) pressing on the medal doesn’t come to mind right away and is also inconvenient to undo a simple mistake. B) actually doing the workaround can lead to a waste of medals easily on a mis-press if you move down at any point to “Award Medals” while removing medals and gamble and fail. Or worse, use a higher level medal on a low rarity troop by pure accident (think Nysha on an Ultra-Rare troop, for example). Drifting control sticks are not uncommon. That’s all, it needs a change. ---
**Author:** ![Ilmarien](https://avatars.discourse-cdn.com/v4/letter/i/7ea924/32.png) [@Ilmarien](https://community.gemsofwar.com/u/Ilmarien)\ **Post date:** [August 3, 2023, 12:14pm UTC](https://community.gemsofwar.com/t/reported-controller-menu-problem-for-medaling-troops/80791/2 "2023-08-03T12:14:49Z")
Yes, I have the same problem on PS4. It’s not like upgrading quality level on Delves, when you have a button to remove one or more treasure you inserted wrongly. On elite level upgrade, when I press square, it opens a new menu and not remove the medal, as supposed since you have that option shown on screen. I simply get out of the “Other upgrade” menu and come back to avoid confirming wrongly the upgrade. One more thing they need to fix and it’s sitting for ages. ---
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [August 9, 2023, 1:11am UTC](https://community.gemsofwar.com/t/reported-controller-menu-problem-for-medaling-troops/80791/3 "2023-08-09T01:11:33Z")
bringing up my post. bump… ---
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [August 16, 2023, 8:32am UTC](https://community.gemsofwar.com/t/reported-controller-menu-problem-for-medaling-troops/80791/4 "2023-08-16T08:32:57Z")
can’t even get this reported? ---
**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\ **Post date:** [August 22, 2023, 1:15am UTC](https://community.gemsofwar.com/t/reported-controller-menu-problem-for-medaling-troops/80791/5 "2023-08-22T01:15:45Z")
Hello 🙂 Thank you for your screencapture. I’ve let the development team know about this controller issue.