# \[Reported\] Cliffy error when trying to use medals **URL:** https://community.gemsofwar.com/t/reported-cliffy-error-when-trying-to-use-medals/63456 **Category:** Bug Reports **Created:** [May 12, 2020, 12:29am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-when-trying-to-use-medals/63456 "2020-05-12T00:29:36Z") **Posts on this page:** 3 **Page:** 1
### Author: ![wildstarr](https://avatars.discourse-cdn.com/v4/letter/w/eada6e/32.png) [@wildstarr](https://community.gemsofwar.com/u/wildstarr) #### Post date: [May 12, 2020, 12:29am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-when-trying-to-use-medals/63456/1 "2020-05-12T00:29:36Z")
Windows 7 ![error](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/3/935d684565ea2f3dae65e33416089032c1d5da9f.png) Error happens when I back out of global medal screen Happens everytime I back out since I came back to the game 3 weeks ago ---
### Author: ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka) #### Post date: [May 12, 2020, 4:34am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-when-trying-to-use-medals/63456/2 "2020-05-12T04:34:58Z")
We had this happen to a handful of players a few weeks ago and found they somehow had Medals they didn’t own in their saved loadout. Can you please try unequipping your medals and then re-equip them? If you find you suddenly don’t own one it’s because the numebr in your inventory updated to the correct amount. Let me know how you go. ---
### Author: ![wildstarr](https://avatars.discourse-cdn.com/v4/letter/w/eada6e/32.png) [@wildstarr](https://community.gemsofwar.com/u/wildstarr) #### Post date: [May 12, 2020, 5:33pm UTC](https://community.gemsofwar.com/t/reported-cliffy-error-when-trying-to-use-medals/63456/3 "2020-05-12T17:33:41Z")
Thanks , I equipped 3 medals I knew I owned and it fixed the error.