# \[Reported\] CLIFFY error in Eleanor Quest **URL:** \ **Category:** Bug Reports\ **Created:** [April 26, 2023, 1:34am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586 "2023-04-26T01:34:01Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![Neen1349](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/neen1349/32/31646_2.png) [@Neen1349](https://community.gemsofwar.com/u/Neen1349)\ **Post date:** [April 26, 2023, 1:34am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/1 "2023-04-26T01:34:01Z")
**Platform, device version and operating system:** PS5 **Screenshot or image:** 3 screenshots, I hope they loaded… **What you were expecting to happen, and what actually happened:** Play the game like I’ve been doing daily for 6 years. It immediately started a story line with Eleanor… I can’t access my main screen or anything besides this Eleanor battle and when I play the battle, I get the cliffy error… rinse and repeat. **How often does this happen? When did it begin happening?** Every time I start the game. After your update at approx 8pm EST. **Steps to make it happen again** Restart GoW. ![Screenshot_20230425_211441_PS App](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/a/ca80361c3c549805c65ab58b2ee8f806221da9d2.jpeg) ![Screenshot_20230425_211449_PS App](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/1/415f6f3115696e9e3875babcf297652d6a4e45a4.jpeg) ![Screenshot_20230425_211508_PS App](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/b/2bff2c038c3d4aaa4e381998c34f72050f702689.jpeg) B1 GWs… and can’t access my game at all… awesome ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [April 26, 2023, 1:39am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/2 "2023-04-26T01:39:08Z")
Hey, Sorry this happened, I’ve reported it to the team, can you please let me know your invite code? ---
**Author:** ![Neen1349](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/neen1349/32/31646_2.png) [@Neen1349](https://community.gemsofwar.com/u/Neen1349)\ **Post date:** [April 26, 2023, 1:41am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/3 "2023-04-26T01:41:48Z")
NEEN1349\_7XDY is my invite code. ---
**Author:** ![dujas](https://avatars.discourse-cdn.com/v4/letter/d/3da27b/32.png) [@dujas](https://community.gemsofwar.com/u/dujas)\ **Post date:** [April 26, 2023, 2:49am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/4 "2023-04-26T02:49:40Z")
Same issue on Xbox. If you need it, my invite code is SIR LANCELITTLE\_8ZB8 ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [April 26, 2023, 2:54am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/5 "2023-04-26T02:54:10Z")
@dujas can you give me the CLIFFY error you’re receiving just in case it’s caused by something different? I’ll giv eyour invite code to the dev team now anyway and will follow up with the code if you get another one ---
**Author:** ![dujas](https://avatars.discourse-cdn.com/v4/letter/d/3da27b/32.png) [@dujas](https://community.gemsofwar.com/u/dujas)\ **Post date:** [April 26, 2023, 2:56am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/6 "2023-04-26T02:56:35Z")
I’ll hop back in. Also, I don’t know if it’s normal, but none of the traits appear to work for the battle. And their stats are lower than usual. ---
**Author:** ![dujas](https://avatars.discourse-cdn.com/v4/letter/d/3da27b/32.png) [@dujas](https://community.gemsofwar.com/u/dujas)\ **Post date:** [April 26, 2023, 3:06am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/7 "2023-04-26T03:06:13Z")
I tried twice and got 2 different CLIFFY errors. Is that normal? First was CLIFFY-O7M7KFVLJQ and the second was CLIFFY-RD08AKDDXA ---
**Author:** ![Neen1349](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/neen1349/32/31646_2.png) [@Neen1349](https://community.gemsofwar.com/u/Neen1349)\ **Post date:** [April 26, 2023, 3:10am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/8 "2023-04-26T03:10:03Z")
My cliffy errors are also all different ---
**Author:** ![distressedjazz](https://avatars.discourse-cdn.com/v4/letter/d/d9b06d/32.png) [@distressedjazz](https://community.gemsofwar.com/u/distressedjazz)\ **Post date:** [April 26, 2023, 3:10am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/9 "2023-04-26T03:10:08Z")
I have been having the exact same issue on PS4, my invite code is FATMANCHEESECAKE\_9RMJ I’m getting different CLIFFY errors also ---
**Author:** ![Mystvayne](https://avatars.discourse-cdn.com/v4/letter/m/ed8c4c/32.png) [@Mystvayne](https://community.gemsofwar.com/u/Mystvayne)\ **Post date:** [April 26, 2023, 3:11am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/10 "2023-04-26T03:11:11Z")
I’m also getting this error on PS5 on all game modes. Invite Code: MYSTVAYNE Error is different every time. ---
**Author:** ![Amber1](https://avatars.discourse-cdn.com/v4/letter/a/8797f3/32.png) [@Amber1](https://community.gemsofwar.com/u/Amber1)\ **Post date:** [April 26, 2023, 3:17am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/11 "2023-04-26T03:17:38Z")
My system is doing the exact same. Cannot get past screen with elenora guest against 2 rats. ---
**Author:** ![Amber1](https://avatars.discourse-cdn.com/v4/letter/a/8797f3/32.png) [@Amber1](https://community.gemsofwar.com/u/Amber1)\ **Post date:** [April 26, 2023, 3:20am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/12 "2023-04-26T03:20:54Z")
The cliffy error i get is 5s6b687xnl ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [April 26, 2023, 3:24am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/13 "2023-04-26T03:24:08Z")
The dev team just let me know they have a fix for this, I will let you know once it’s live, thank you everyone for the information! ---
**Author:** ![Mina1101](https://avatars.discourse-cdn.com/v4/letter/m/97f17d/32.png) [@Mina1101](https://community.gemsofwar.com/u/Mina1101)\ **Post date:** [April 26, 2023, 9:49am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/15 "2023-04-26T09:49:44Z")
hi me and a few other members have the error too and we would like to play what’s going on again? ---
**Author:** ![Mystvayne](https://avatars.discourse-cdn.com/v4/letter/m/ed8c4c/32.png) [@Mystvayne](https://community.gemsofwar.com/u/Mystvayne)\ **Post date:** [April 26, 2023, 11:02am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/16 "2023-04-26T11:02:33Z")
Any more info on the fix? I haven’t been able to play a single match since the update came out because of this error. Game is completely broken and unplayable. ---
**Author:** ![dujas](https://avatars.discourse-cdn.com/v4/letter/d/3da27b/32.png) [@dujas](https://community.gemsofwar.com/u/dujas)\ **Post date:** [April 26, 2023, 6:06pm UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/17 "2023-04-26T18:06:46Z")
I know nothing’s been posted, but I was able to get through my last time on, about 9 hours or so ago. I still got sucked into the quests, even before log-in rewards, but I was able to complete the quests without CLIFFY errors. Then I got the screen for the new day and was able to continue as normal. ---
**Author:** ![Mystvayne](https://avatars.discourse-cdn.com/v4/letter/m/ed8c4c/32.png) [@Mystvayne](https://community.gemsofwar.com/u/Mystvayne)\ **Post date:** [April 26, 2023, 9:18pm UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/18 "2023-04-26T21:18:47Z")
Nope still unable to play even a single game. Cliffy error every single time. At this point I’m guessing there was no actual fix and they have no idea what’s going on. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [April 26, 2023, 11:50pm UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-eleanor-quest/79586/19 "2023-04-26T23:50:50Z")
Hi all, can you please provide me with your invite codes? The team are still working on the fix unfortunately, but we can get your accounts sorted out individually in the meantime.