# Refund, unplayable game

**URL:** <https://community.gemsofwar.com/t/refund-unplayable-game/80742>\
**Category:** Support\
**Created:** [July 31, 2023, 9:10pm UTC](https://community.gemsofwar.com/t/refund-unplayable-game/80742 "2023-07-31T21:10:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![KlockiLEGO](https://avatars.discourse-cdn.com/v4/letter/k/e36b37/32.png) [@KlockiLEGO](https://community.gemsofwar.com/u/KlockiLEGO)\
**Post date:** [July 31, 2023, 9:10pm UTC](https://community.gemsofwar.com/t/refund-unplayable-game/80742/1 "2023-07-31T21:10:13Z")

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Where i can get refund for latest Campaign Pass (The Dread Capitan’s Chest)?? Game is unplayable for me with the new UI after 7.0 update

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**Author:** ![Graeme](https://avatars.discourse-cdn.com/v4/letter/g/50afbb/32.png) [@Graeme](https://community.gemsofwar.com/u/Graeme)\
**Post date:** [July 31, 2023, 9:16pm UTC](https://community.gemsofwar.com/t/refund-unplayable-game/80742/2 "2023-07-31T21:16:12Z")

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You can try sending a support ticket:

[https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new)