# Refund my souls **URL:** \ **Category:** Support\ **Created:** [August 5, 2016, 6:32pm UTC](https://community.gemsofwar.com/t/refund-my-souls/10771 "2016-08-05T18:32:04Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Theicla](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/theicla/32/3624_2.png) [@Theicla](https://community.gemsofwar.com/u/Theicla)\ **Post date:** [August 10, 2016, 2:47am UTC](https://community.gemsofwar.com/t/refund-my-souls/10771/2 "2016-08-10T02:47:03Z")
@Kronvidnet See my thread just posted, your issue sounds similar to mine: > [@\[XB1\] Unable to change Hero Class](http://community.gemsofwar.com/t/xb1-unable-to-change-hero-class/10934): > > I have noticed that I cannot actually switch Hero Classes. It claims the Class being used is not active. Whenever I unlock a new Hero Class, the newest Class is already reading “You gain these bonuses because this is your active Class!” But at that point, I haven’t even switched yet to the new Class using the “Change (for free)” button. What it means is that I then have two Classes that are simultaneously reading as ‘active’. @jerry_a mentioned [here](http://community.gemsofwar.com/t/xbox-one-hero-class-does-not-record-any-victories-ever/10438) that his Hero Class did not record any vi… Did you ever hear back from support? --- _[View the full topic](https://community.gemsofwar.com/t/refund-my-souls/10771)._