# Red Question Mark Appearing On Screen While Loading Gems of War

**URL:** <https://community.gemsofwar.com/t/red-question-mark-appearing-on-screen-while-loading-gems-of-war/3395>\
**Category:** Support\
**Created:** [February 2, 2016, 11:51am UTC](https://community.gemsofwar.com/t/red-question-mark-appearing-on-screen-while-loading-gems-of-war/3395 "2016-02-02T11:51:54Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![TRUTH](https://avatars.discourse-cdn.com/v4/letter/t/f0a364/32.png) [@TRUTH](https://community.gemsofwar.com/u/TRUTH)\
**Post date:** [February 2, 2016, 11:51am UTC](https://community.gemsofwar.com/t/red-question-mark-appearing-on-screen-while-loading-gems-of-war/3395/1 "2016-02-02T11:51:54Z")

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On the Xbox One, when I click on the Gems of War game to play, as it is loading a huge red question mark appears on my screen. It doesn’t happen every time but I would say it happens 75% of the time.

Has anyone else seen this?

I recorded it on the DVR on my Xbox One, but I’m not sure how to load it here, not even sure if it is possible to…

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**Author:** ![TRUTH](https://avatars.discourse-cdn.com/v4/letter/t/f0a364/32.png) [@TRUTH](https://community.gemsofwar.com/u/TRUTH)\
**Post date:** [February 2, 2016, 12:04pm UTC](https://community.gemsofwar.com/t/red-question-mark-appearing-on-screen-while-loading-gems-of-war/3395/2 "2016-02-02T12:04:59Z")

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Here is a pic I took from my phone of what it looks like. Kinda creepy, it’s all distorted and outta focus every time it pops up.

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/9/919f4eb260d0838ce5d46a7111fdb2c0367e9ea1.jpg)

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**Author:** ![DemonicDraco](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonicdraco/32/2034_2.png) [@DemonicDraco](https://community.gemsofwar.com/u/DemonicDraco)\
**Post date:** [February 2, 2016, 12:31pm UTC](https://community.gemsofwar.com/t/red-question-mark-appearing-on-screen-while-loading-gems-of-war/3395/3 "2016-02-02T12:31:34Z")

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I think a batman villian hacked your xbox man… make sure hes not doing from in your house…

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**Author:** ![RiverSong](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/riversong/32/2089_2.png) [@RiverSong](https://community.gemsofwar.com/u/RiverSong)\
**Post date:** [February 2, 2016, 7:20pm UTC](https://community.gemsofwar.com/t/red-question-mark-appearing-on-screen-while-loading-gems-of-war/3395/4 "2016-02-02T19:20:42Z")

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It was…The Riddler!😉

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [February 2, 2016, 11:21pm UTC](https://community.gemsofwar.com/t/red-question-mark-appearing-on-screen-while-loading-gems-of-war/3395/5 "2016-02-02T23:21:41Z")

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You might want to send a ticket to 505 Games Support:  
[http://support.505games.com/support/home](http://support.505games.com/support/home)

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**Author:** ![TRUTH](https://avatars.discourse-cdn.com/v4/letter/t/f0a364/32.png) [@TRUTH](https://community.gemsofwar.com/u/TRUTH)\
**Post date:** [February 3, 2016, 12:24am UTC](https://community.gemsofwar.com/t/red-question-mark-appearing-on-screen-while-loading-gems-of-war/3395/6 "2016-02-03T00:24:09Z")

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Just sent a request to 505 Support. Thanks