# Recoverable Error Received

**URL:** https://community.gemsofwar.com/t/recoverable-error-received/18569
**Category:** Support
**Created:** [January 19, 2017, 5:28pm UTC](https://community.gemsofwar.com/t/recoverable-error-received/18569 "2017-01-19T17:28:22Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)
#### Post date: [January 19, 2017, 10:40pm UTC](https://community.gemsofwar.com/t/recoverable-error-received/18569/2 "2017-01-19T22:40:12Z")

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The devs seem to think this is tied to timeouts at the beginning of the battle. Check Sirrian’s post here:

> [@Server Issues Updates: Please see Sirrian's official post for the latest updates](http://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/200):
>
> We think we might have found the cause of this one… it actually involves a timeout at the START of the battle. The timeout might be caused by anything between the device and our servers (inclusive of both), which means server latency, internet dropouts, or generally slow connections… possibly a combination of one or more of them. It’s the same “sync” error that was previously received at the end of battle on the OLD servers, it’s just that NEW servers are passing back a slightly different mess…

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_[View the full topic](https://community.gemsofwar.com/t/recoverable-error-received/18569)._
