# Really bad ticketsupport

**URL:** https://community.gemsofwar.com/t/really-bad-ticketsupport/30174
**Category:** Support
**Created:** [September 11, 2017, 9:41pm UTC](https://community.gemsofwar.com/t/really-bad-ticketsupport/30174 "2017-09-11T21:41:28Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)
#### Post date: [September 12, 2017, 12:02am UTC](https://community.gemsofwar.com/t/really-bad-ticketsupport/30174/4 "2017-09-12T00:02:30Z")

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Sorry to hear about this @Broesel0. Our support agents are looking into your tickets now.

We have had a huge influx of tickets after the 3.1 Update and we are currently playing catch up. Even I will likely jump onto support this afternoon to help out! We will do our best to reply to you as soon as we can.

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_[View the full topic](https://community.gemsofwar.com/t/really-bad-ticketsupport/30174)._