# Raid Shop rewarding Broken Spire Troops **URL:** \ **Category:** Support\ **Created:** [April 30, 2018, 7:18am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690 "2018-04-30T07:18:50Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Zubrin](https://avatars.discourse-cdn.com/v4/letter/z/dc4da7/32.png) [@Zubrin](https://community.gemsofwar.com/u/Zubrin)\ **Post date:** [April 30, 2018, 7:18am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/1 "2018-04-30T07:18:50Z")
I just bought Tier VI in the raid shop and realized too slowly that the packages were giving me broken spire troops and not Sword’s Edge. Given that I need those troops for this raid, this is not great. I didn’t take an immediate screenshot as I was opening them as I didn’t process the bug fast enough. However, [here are my upgradeable troops showing all the new Luthers and Flame Trolls I just got](https://i.imgur.com/14chkTe.png). Not too thrilled about dumping all these gems into this right now. ---
**Author:** ![Nullings](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nullings/32/39207_2.png) [@Nullings](https://community.gemsofwar.com/u/Nullings)\ **Post date:** [April 30, 2018, 7:20am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/2 "2018-04-30T07:20:15Z")
Yes, I saw it too, luckily I bought Tiers I and II so far. ---
**Author:** ![Papa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/papa/32/26282_2.png) [@Papa](https://community.gemsofwar.com/u/Papa)\ **Post date:** [April 30, 2018, 7:20am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/3 "2018-04-30T07:20:35Z")
@Saltypatra has said the devs are working on a fix here: > [@Centaur of Gravity](https://community.gemsofwar.com/t/centaur-of-gravity/38681/37): > > Looking into it. slight_smile ---
**Author:** ![mld-81](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mld-81/32/63170_2.png) [@mld-81](https://community.gemsofwar.com/u/mld-81)\ **Post date:** [April 30, 2018, 7:30am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/4 "2018-04-30T07:30:49Z")
A support ticket required for receiving the wrong troops? ---
**Author:** ![Jainus](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jainus/32/34949_2.png) [@Jainus](https://community.gemsofwar.com/u/Jainus)\ **Post date:** [April 30, 2018, 7:32am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/5 "2018-04-30T07:32:49Z")
I don’t care about the kingdom troops much, tho I guess most do… Unimpressed by this though: ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/9/a9b535b7fde6af8510ac5c063805afe05427e229.jpg) ---
**Author:** ![MrsAffects](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mrsaffects/32/73668_2.png) [@MrsAffects](https://community.gemsofwar.com/u/MrsAffects)\ **Post date:** [April 30, 2018, 7:32am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/6 "2018-04-30T07:32:56Z")
I got broken spire troops. I dropped 250 and received only one troop. I have the video. I want my gems back. ---
**Author:** ![ANGI](https://avatars.discourse-cdn.com/v4/letter/a/8dc957/32.png) [@ANGI](https://community.gemsofwar.com/u/ANGI)\ **Post date:** [April 30, 2018, 7:33am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/7 "2018-04-30T07:33:04Z")
Kafka told me to do a ticket ---
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [April 30, 2018, 7:34am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/8 "2018-04-30T07:34:57Z")
also don’t need Broken Spire troops, so hope they can do something… ---
**Author:** ![ANGI](https://avatars.discourse-cdn.com/v4/letter/a/8dc957/32.png) [@ANGI](https://community.gemsofwar.com/u/ANGI)\ **Post date:** [April 30, 2018, 7:35am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/9 "2018-04-30T07:35:46Z")
i need the Sword’s Edge troops for 9 stars, so just want my 850 gems back ---
**Author:** ![MrsAffects](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mrsaffects/32/73668_2.png) [@MrsAffects](https://community.gemsofwar.com/u/MrsAffects)\ **Post date:** [April 30, 2018, 7:35am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/10 "2018-04-30T07:35:58Z")
A ticket is the answer. Sooooo tedious ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [April 30, 2018, 7:36am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/11 "2018-04-30T07:36:36Z")
We are working on a fix now. 🙂 Please send in a ticket. ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [April 30, 2018, 7:37am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/12 "2018-04-30T07:37:39Z")
This is now fixed on PC and we are putting out the fix on console. Should be sorted in 15 minutes. 🙂 ---
**Author:** ![UKresistance](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ukresistance/32/7558_2.png) [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\ **Post date:** [April 30, 2018, 7:40am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/13 "2018-04-30T07:40:22Z")
Where is my 3.4? ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [April 30, 2018, 7:47am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/14 "2018-04-30T07:47:56Z")
Not today 😛 ---
**Author:** ![UKresistance](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ukresistance/32/7558_2.png) [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\ **Post date:** [April 30, 2018, 7:50am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/15 "2018-04-30T07:50:50Z")
Well, what are you waiting for as rumor has it patch is approved? ---
**Author:** ![MrsAffects](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mrsaffects/32/73668_2.png) [@MrsAffects](https://community.gemsofwar.com/u/MrsAffects)\ **Post date:** [April 30, 2018, 8:03am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/16 "2018-04-30T08:03:36Z")
Ticket submitted ---
**Author:** ![MrsAffects](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mrsaffects/32/73668_2.png) [@MrsAffects](https://community.gemsofwar.com/u/MrsAffects)\ **Post date:** [April 30, 2018, 8:04am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/17 "2018-04-30T08:04:12Z")
Thank you. ---
**Author:** ![Wyldnight](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/wyldnight/32/40741_2.png) [@Wyldnight](https://community.gemsofwar.com/u/Wyldnight)\ **Post date:** [April 30, 2018, 8:10am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/18 "2018-04-30T08:10:52Z")
I also have this issue. I bought the first three tiers and got broken spire troops. The items given for buying Queen’s Herald also displayed wrong. It showed the items you’re supposed to get from the glory shop (Vanguard, 4 minor fire traitstones, 1Arcane Blood Traitstone, 5k gold, 10 gold keys, & 2 glory keys). But it did actually give me Queen’s Herald like it should. I play on the iPad, by the way. ---
**Author:** ![NeilTur](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/neiltur/32/17307_2.png) [@NeilTur](https://community.gemsofwar.com/u/NeilTur)\ **Post date:** [April 30, 2018, 8:24am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/19 "2018-04-30T08:24:06Z")
I’ve get Broken Spire troops from raid shop too (tier 1 and 2). Steam version. ---
**Author:** ![Icarium81](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/icarium81/32/37141_2.png) [@Icarium81](https://community.gemsofwar.com/u/Icarium81)\ **Post date:** [April 30, 2018, 10:04am UTC](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690/20 "2018-04-30T10:04:19Z")
Is it too much to ask to have ONE single week start WITHOUT AN ISSUE??? Clearly there’s no QA department. [Next page](https://community.gemsofwar.com/t/raid-shop-rewarding-broken-spire-troops/38690.md?page=2)