# Quest menu (RB Button) is gone

**URL:** <https://community.gemsofwar.com/t/quest-menu-rb-button-is-gone/15966>\
**Category:** Support\
**Created:** [November 30, 2016, 1:40am UTC](https://community.gemsofwar.com/t/quest-menu-rb-button-is-gone/15966 "2016-11-30T01:40:03Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![SonicX](https://avatars.discourse-cdn.com/v4/letter/s/7c8e57/32.png) [@SonicX](https://community.gemsofwar.com/u/SonicX)\
**Post date:** [November 30, 2016, 1:40am UTC](https://community.gemsofwar.com/t/quest-menu-rb-button-is-gone/15966/1 "2016-11-30T01:40:03Z")

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Hi.

First I have to apologize. I can not speak good English and have translated the text into the English with the Google translator. I hope you can still understand where my problem is.

I play Gems of War on the Xbox ONE.  
I have a problem for over 3 weeks. I had opened gold boxes as the game hung up. Since then, I have no quest’s on the overview page and also no daily quest’s (RB button). I have tried many things to fix this.

The game uninstalled …  
Remove temporary files …  
Remove all memory and reinstall the game …

But everything does not help, the quest menu remains away, which I find very unfortunate, because thereby I lose a lot of keys, fame, gold, and precious stones. I hope that maybe help me here.

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**Author:** ![Alpheon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/alpheon/32/52212_2.png) [@Alpheon](https://community.gemsofwar.com/u/Alpheon)\
**Post date:** [November 30, 2016, 2:04am UTC](https://community.gemsofwar.com/t/quest-menu-rb-button-is-gone/15966/2 "2016-11-30T02:04:27Z")

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Hi SonicX, could you tell us your Invite Code? It could be an issue with your account which we will look into.

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**Author:** ![SonicX](https://avatars.discourse-cdn.com/v4/letter/s/7c8e57/32.png) [@SonicX](https://community.gemsofwar.com/u/SonicX)\
**Post date:** [November 30, 2016, 6:53am UTC](https://community.gemsofwar.com/t/quest-menu-rb-button-is-gone/15966/3 "2016-11-30T06:53:54Z")

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my invite code is TAKS SONICX\_HK6P

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**Author:** ![Alpheon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/alpheon/32/52212_2.png) [@Alpheon](https://community.gemsofwar.com/u/Alpheon)\
**Post date:** [November 30, 2016, 10:44pm UTC](https://community.gemsofwar.com/t/quest-menu-rb-button-is-gone/15966/4 "2016-11-30T22:44:06Z")

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Thanks SonicX! We looked into your account and we found the issue. We’ve fixed up your data and you shouldn’t be receiving the error anymore. 🙂 Apologies this happened in the first place - we had previously found the cause of this type of issue and had fixed it in our upcoming patch, but unfortunately that doesn’t help you now.

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**Author:** ![SonicX](https://avatars.discourse-cdn.com/v4/letter/s/7c8e57/32.png) [@SonicX](https://community.gemsofwar.com/u/SonicX)\
**Post date:** [December 2, 2016, 7:49am UTC](https://community.gemsofwar.com/t/quest-menu-rb-button-is-gone/15966/5 "2016-12-02T07:49:32Z")

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Hello.

Thanks for the quick help. The quest is back again 🙂

But a task does not seem to work.  
There is: “donation in the guild menu gold …” Order completed. Look back tomorrow. "

So it has been there since the quest is back.

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**Author:** ![Alpheon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/alpheon/32/52212_2.png) [@Alpheon](https://community.gemsofwar.com/u/Alpheon)\
**Post date:** [December 4, 2016, 10:13pm UTC](https://community.gemsofwar.com/t/quest-menu-rb-button-is-gone/15966/6 "2016-12-04T22:13:53Z")

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Hi SonicX, if you restart your game, has your last task changed? We changed your last task.

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**Author:** ![SonicX](https://avatars.discourse-cdn.com/v4/letter/s/7c8e57/32.png) [@SonicX](https://community.gemsofwar.com/u/SonicX)\
**Post date:** [December 5, 2016, 7:07am UTC](https://community.gemsofwar.com/t/quest-menu-rb-button-is-gone/15966/7 "2016-12-05T07:07:58Z")

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Hello Alpheon, yes this morning was the last task then another.

Thank you very much for your help. 🙂
