# PvP ranked - Level up no gold, no souls, no glory, no key **URL:** \ **Category:** Support\ **Created:** [May 30, 2016, 3:48pm UTC](https://community.gemsofwar.com/t/pvp-ranked-level-up-no-gold-no-souls-no-glory-no-key/7684 "2016-05-30T15:48:22Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![did85](https://avatars.discourse-cdn.com/v4/letter/d/65b543/32.png) [@did85](https://community.gemsofwar.com/u/did85)\ **Post date:** [May 30, 2016, 3:48pm UTC](https://community.gemsofwar.com/t/pvp-ranked-level-up-no-gold-no-souls-no-glory-no-key/7684/1 "2016-05-30T15:48:22Z")
Hello, thank you in advance for your update. But the last week when we change the rank with the PvP mode we receive directly the gold, souls, glory and key. Per example if you have 600 xp you receive 100 gold and 5 souls. If you continue and arrive to the level 13 with 700 xp you receive 125 gold and 10 souls. This week we receive nothing. I receive nothing. Did we receive the gold, souls, glory and key the the next week as the last version of the game ? Thank you Didier ---
**Author:** ![RiverSong](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/riversong/32/2089_2.png) [@RiverSong](https://community.gemsofwar.com/u/RiverSong)\ **Post date:** [May 30, 2016, 3:53pm UTC](https://community.gemsofwar.com/t/pvp-ranked-level-up-no-gold-no-souls-no-glory-no-key/7684/2 "2016-05-30T15:53:22Z")
This is happening to me as well. As stated above, no tier rewards are being received as I go up a tier. Has there been a change, @Sirrian? ---
**Author:** ![did85](https://avatars.discourse-cdn.com/v4/letter/d/65b543/32.png) [@did85](https://community.gemsofwar.com/u/did85)\ **Post date:** [May 30, 2016, 4:19pm UTC](https://community.gemsofwar.com/t/pvp-ranked-level-up-no-gold-no-souls-no-glory-no-key/7684/5 "2016-05-30T16:19:35Z")
Koolbiird make your topic, here it’s not this problem. Thank you Didier ---
**Author:** ![Gerion](https://avatars.discourse-cdn.com/v4/letter/g/a87d85/32.png) [@Gerion](https://community.gemsofwar.com/u/Gerion)\ **Post date:** [May 30, 2016, 9:30pm UTC](https://community.gemsofwar.com/t/pvp-ranked-level-up-no-gold-no-souls-no-glory-no-key/7684/6 "2016-05-30T21:30:01Z")
Steam Version, same for me, no rewards gained after rank up. But today I received lot of rewards as if I finished Rank 1 in advance. I also was Rank 1. After I won a PVP fight my rank was Changed to 15. Therefore I think the rewards were delivered in advance somehow. ---
**Author:** ![Shiratori](https://avatars.discourse-cdn.com/v4/letter/s/f04885/32.png) [@Shiratori](https://community.gemsofwar.com/u/Shiratori)\ **Post date:** [May 30, 2016, 10:26pm UTC](https://community.gemsofwar.com/t/pvp-ranked-level-up-no-gold-no-souls-no-glory-no-key/7684/7 "2016-05-30T22:26:42Z")
General question here for the people having the problem… are you playing on the PC, IOS, or Android system when this is happening? (Not that I’m a dev here, but just wondering if it’s maybe a platform issue or just unfortunate random strikes.) ---
**Author:** ![RiverSong](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/riversong/32/2089_2.png) [@RiverSong](https://community.gemsofwar.com/u/RiverSong)\ **Post date:** [May 31, 2016, 12:22am UTC](https://community.gemsofwar.com/t/pvp-ranked-level-up-no-gold-no-souls-no-glory-no-key/7684/8 "2016-05-31T00:22:32Z")
iPhone 5c and iPad Air. ---
**Author:** ![did85](https://avatars.discourse-cdn.com/v4/letter/d/65b543/32.png) [@did85](https://community.gemsofwar.com/u/did85)\ **Post date:** [May 31, 2016, 6:14am UTC](https://community.gemsofwar.com/t/pvp-ranked-level-up-no-gold-no-souls-no-glory-no-key/7684/9 "2016-05-31T06:14:06Z")
The problem is on my Windows 7 PC ---
**Author:** ![Lindoniel](https://avatars.discourse-cdn.com/v4/letter/l/8e8cbc/32.png) [@Lindoniel](https://community.gemsofwar.com/u/Lindoniel)\ **Post date:** [May 31, 2016, 9:04am UTC](https://community.gemsofwar.com/t/pvp-ranked-level-up-no-gold-no-souls-no-glory-no-key/7684/10 "2016-05-31T09:04:31Z")
Same here, I dont get any Tier reward by playing ranked. When i reach a new rank threshold I dont have the “Tier Reward” button pulsing like last week, so even if I click on it I can only see the rank I am at the moment, but no reward is given. I had no problem whatsoever last week, only from yesterday. Playing on a laptop with Windows 8.1 if it can help! ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [May 31, 2016, 11:03am UTC](https://community.gemsofwar.com/t/pvp-ranked-level-up-no-gold-no-souls-no-glory-no-key/7684/11 "2016-05-31T11:03:09Z")
Everyone who isn’t getting rewards from ranked PVP Tiers should contact support. ---
**Author:** ![did85](https://avatars.discourse-cdn.com/v4/letter/d/65b543/32.png) [@did85](https://community.gemsofwar.com/u/did85)\ **Post date:** [May 31, 2016, 2:09pm UTC](https://community.gemsofwar.com/t/pvp-ranked-level-up-no-gold-no-souls-no-glory-no-key/7684/12 "2016-05-31T14:09:09Z")
Hello Nimhain, ticket created Thank you in advance Didier