# PvP Lock for Newer Players

**URL:** <https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486>\
**Category:** Support\
**Created:** [May 27, 2016, 3:43am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486 "2016-05-27T03:43:22Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Tacet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tacet/32/35_2.png) [@Tacet](https://community.gemsofwar.com/u/Tacet)\
**Post date:** [May 27, 2016, 3:43am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/1 "2016-05-27T03:43:22Z")

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There is a weird glitch with the new PvP system. I made a new account recently. The tutorial thing told me to go play a PvP match. When clicking to fight specific people, the game would go into an endless loading screen with no error. This occurs on the 1st and 2nd opponents on ranked and the 2nd opponent on casual.

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/1/1d1bac7a252feb46d3b29ee02e8ae483fe9fde3d.jpg)

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [May 27, 2016, 4:42am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/2 "2016-05-27T04:42:34Z")

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Is it still occurring? If so what is your new account’s invite code?

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**Author:** ![Tacet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tacet/32/35_2.png) [@Tacet](https://community.gemsofwar.com/u/Tacet)\
**Post date:** [May 27, 2016, 4:45am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/3 "2016-05-27T04:45:26Z")

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It is still occurring.

Invite code: Tacet the Terror

Getting it fixed on that account isn’t that big an issue as I have no need to PvP on it yet. The main issue is if it happens to someone else.

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [May 27, 2016, 4:51am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/4 "2016-05-27T04:51:44Z")

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We’re looking into the issue as we’ve had a couple of similar reports in the 2.0 Known Issues thread.

Can you try pvp again? Let me know if I’ve fixed it.

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**Author:** ![Tacet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tacet/32/35_2.png) [@Tacet](https://community.gemsofwar.com/u/Tacet)\
**Post date:** [May 27, 2016, 4:58am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/5 "2016-05-27T04:58:31Z")

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It still occurs. It could have something to do with the double accounts.

For example, I am now having this problem when I switch back to my main…

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/2/20063dd2e1ba9a0e3150641e184226f7d6e853ff.jpg)

@Sirrian’s explanation for how to have 2 accounts on the same system may be slightly broken. 😛

All the data stays separate in regard to what they have, but team builds and I guess PvP are having problems with this. The initial issue is likely related to this file switching and not the 2.0 update.

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**Author:** ![Tacet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tacet/32/35_2.png) [@Tacet](https://community.gemsofwar.com/u/Tacet)\
**Post date:** [May 27, 2016, 5:05am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/6 "2016-05-27T05:05:32Z")

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> [@2.0 Known Issues](https://community.gemsofwar.com/t/2-0-known-issues/7368/230):
>
> Glitch when I choose enemy #1 too often in PvP. Screen of death… It works alright when I choose enemy #2 or #3

> [@2.0 Known Issues](https://community.gemsofwar.com/t/2-0-known-issues/7368/248):
>
> I try to load a match from the PvP screen and I see all 3 card art behind the loading circle… game never loads. Has happened in both ranked and casual…

Oh, it isn’t just my account. The initial post is an actual issue.

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**Author:** ![Tacet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tacet/32/35_2.png) [@Tacet](https://community.gemsofwar.com/u/Tacet)\
**Post date:** [May 27, 2016, 5:09am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/7 "2016-05-27T05:09:19Z")

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Also, I found a way to fix the teams. It does wipe all my saved teams every time I switch the files, but playing a treasure map or any battle will unlock the slots.

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [May 27, 2016, 5:11am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/8 "2016-05-27T05:11:40Z")

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Yeah, we investigating it still.

I’ve tried something else on TACET THE TERROR if you want to have another go.

As for switch accounts, have you been deleteing the files when switching between the two accounts or something else?

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**Author:** ![Tacet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tacet/32/35_2.png) [@Tacet](https://community.gemsofwar.com/u/Tacet)\
**Post date:** [May 27, 2016, 5:12am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/9 "2016-05-27T05:12:45Z")

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> [@Nimhain](#):
>
> As for switch accounts, have you been deleteing the files when switching between the two accounts or something else?

Yes, I delete the file then replace it with the other account. Should I be doing it a different way?

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [May 27, 2016, 5:15am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/10 "2016-05-27T05:15:08Z")

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No, that should be working…

I’ve switched between accounts on my pc before with this issue.

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**Author:** ![Tacet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tacet/32/35_2.png) [@Tacet](https://community.gemsofwar.com/u/Tacet)\
**Post date:** [May 27, 2016, 5:19am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/11 "2016-05-27T05:19:20Z")

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> [@Nimhain](#):
>
> No, that should be working…
> 
> I’ve switched between accounts on my pc before with this issue.

It preserves the team for the newer account, but keeps wiping them on my main. That isn’t really an issue though. I just have to remember to remake a defend team every time I do it. xD

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [May 27, 2016, 5:23am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/12 "2016-05-27T05:23:09Z")

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Do you have steam cloud on? That could be affecting it.

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**Author:** ![Tacet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tacet/32/35_2.png) [@Tacet](https://community.gemsofwar.com/u/Tacet)\
**Post date:** [May 27, 2016, 5:23am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/13 "2016-05-27T05:23:24Z")

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I have it disabled. I don’t even think you can switch accounts with it on, haven’t tried.

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [May 27, 2016, 5:26am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/14 "2016-05-27T05:26:24Z")

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Have you tried deleting the back up folder? It should be located in the same place as the other files?

Steam may be getting data from there.

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**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\
**Post date:** [May 27, 2016, 5:28am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/15 "2016-05-27T05:28:27Z")

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Uh, if you ever choose to “forget” to make a defense team, let me know. I could use the gold infusion from a few quick matches against someone your level.

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**Author:** ![Tacet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tacet/32/35_2.png) [@Tacet](https://community.gemsofwar.com/u/Tacet)\
**Post date:** [May 27, 2016, 5:31am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/16 "2016-05-27T05:31:18Z")

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> [@Nimhain](#):
>
> Have you tried deleting the back up folder? It should be located in the same place as the other files?
> 
> Steam may be getting data from there.

That worked! Thanks! 🙂

I’ll need to make a YouTube guide on to how to properly do all of this. I know there are always people asking how to reset their account. There are probably some like me who may want to try a new account just for the fun of it.

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**Author:** ![actreal](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/actreal/32/1945_2.png) [@actreal](https://community.gemsofwar.com/u/actreal)\
**Post date:** [May 27, 2016, 6:00am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/17 "2016-05-27T06:00:26Z")

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> [@Tacet](#):
>
> There are probably some like me who may want to try a new account just for the fun of it.

Especially after they watch you do it, yes.

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**Author:** ![ibohr](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ibohr/32/4367_2.png) [@ibohr](https://community.gemsofwar.com/u/ibohr)\
**Post date:** [May 27, 2016, 7:57am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/18 "2016-05-27T07:57:20Z")

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have the same issue with my galaxy s7. downloaded the game yesterday to test the new update and after 2 or 3 pvp matches without problems i get that infinite loading screen now…

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [May 27, 2016, 7:59am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/19 "2016-05-27T07:59:21Z")

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Hi Ibohr, can you try pvp again?

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**Author:** ![ibohr](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ibohr/32/4367_2.png) [@ibohr](https://community.gemsofwar.com/u/ibohr)\
**Post date:** [May 27, 2016, 8:17am UTC](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486/20 "2016-05-27T08:17:01Z")

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played 3 matches now without that infinite loading issue. seems to work now.  
will report if it happens again

[Next page](https://community.gemsofwar.com/t/pvp-lock-for-newer-players/7486.md?page=2)
