# Purchase of flash offer didn’t go through

**URL:** <https://community.gemsofwar.com/t/purchase-of-flash-offer-didn-t-go-through/59508>\
**Category:** Bug Reports\
**Created:** [November 25, 2019, 4:44pm UTC](https://community.gemsofwar.com/t/purchase-of-flash-offer-didn-t-go-through/59508 "2019-11-25T16:44:31Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![isaro](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/isaro/32/71469_2.png) [@isaro](https://community.gemsofwar.com/u/isaro)\
**Post date:** [November 25, 2019, 4:44pm UTC](https://community.gemsofwar.com/t/purchase-of-flash-offer-didn-t-go-through/59508/1 "2019-11-25T16:44:31Z")

</div>

**Platform, device version and operating system:**  
iPad 9.7” iOS v. 13.2.3

**Screenshot or image:**

**What you were expecting to happen, and what actually happened:**

tried to purchase the flash offer for the weapon Ragereaver today, purchase went thru (I was charged for it) but I received an error msg saying that there was a problem w. the purchase. It was correct, I didn’t receive the axe. However, I did restart the game just to be sure and a vault key that I thought I purchased on the weekend did show up after the restart. Weird. Anyway, I reported it to Apple and they re-directed it to you.

**How often does this happen? When did it begin happening?**

- from the looks of it, it has happened twice now. Started on the Vault weekend. And soon after I did an iOS update. Probably not a coincidence.

**Steps to make it happen again**

- I’m sorry, but I can’t afford to try again for purchasing anything else.