# Purchase not appearing

**URL:** <https://community.gemsofwar.com/t/purchase-not-appearing/16931>\
**Category:** Support\
**Created:** [December 19, 2016, 6:48pm UTC](https://community.gemsofwar.com/t/purchase-not-appearing/16931 "2016-12-19T18:48:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![fragnarok](https://avatars.discourse-cdn.com/v4/letter/f/59ef9b/32.png) [@fragnarok](https://community.gemsofwar.com/u/fragnarok)\
**Post date:** [December 19, 2016, 6:48pm UTC](https://community.gemsofwar.com/t/purchase-not-appearing/16931/1 "2016-12-19T18:48:19Z")

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Hey All,

Made purchase last night fo Obsidian Bundle, but content didn’t show up in game. I have my PSN confirmation email with the order #. DO I need to send it to someone in particualr or should I just post it here?

Regards,

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [December 19, 2016, 7:41pm UTC](https://community.gemsofwar.com/t/purchase-not-appearing/16931/2 "2016-12-19T19:41:15Z")

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Submitting a ticket would be the best option I believe. You can do that here: [https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us) under Submit a request.