# \[PS4\] Minor "Ranked Rewards" Bug + the Shop Issue **URL:** \ **Category:** Support\ **Created:** [October 21, 2016, 8:56pm UTC](https://community.gemsofwar.com/t/ps4-minor-ranked-rewards-bug-the-shop-issue/14157 "2016-10-21T20:56:12Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![Avistoo](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/avistoo/32/32673_2.png) [@Avistoo](https://community.gemsofwar.com/u/Avistoo)\ **Post date:** [October 21, 2016, 8:56pm UTC](https://community.gemsofwar.com/t/ps4-minor-ranked-rewards-bug-the-shop-issue/14157/1 "2016-10-21T20:56:12Z")
Hello, I’m new to both the forum and the game. I just signed up here, and I’m level 47 in-game. Actually, I got the game many months ago, but I stopped playing when the game got corrupted. I redownloaded and started playing again during the My Fair Lady event. After that introduction, let’s move onto the topic. I’ve noticed a bug where the game thinks I’m entitled to higher Ranked Rewards than I deserve. When the game starts up, I’m in the “1001+” tier as I should be, but after buying a chest, It places me in the “101-200” tier until I restart the game. I doubt this helps locate the bug, but I’m one of the people whose Shop doesn’t fully work-- most of the shop works great, but the exceptions here are the money-connected tabs (“Gems” and “Bundles”). Upon reaching these tabs, a Playstation window appears, saying “There is no content. It might not be for sale yet, or might no longer be for sale,” alongside an in-game window telling me “We failed to receive real money purchasables from the server. Please contact our support team at . . . if this error continues”. And if THIS helps the LAST bug, this store error has been with me since before I even stopped playing all those months ago, I think. The store was up for a bit about a week ago though, I believe. I just want to see the week’s new bundles, man…