# PS4: joining a guild, not rewarding trophy **URL:** \ **Category:** Support\ **Created:** [January 3, 2017, 12:07pm UTC](https://community.gemsofwar.com/t/ps4-joining-a-guild-not-rewarding-trophy/17652 "2017-01-03T12:07:19Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Theophobos](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@Theophobos](https://community.gemsofwar.com/u/Theophobos)\ **Post date:** [January 3, 2017, 12:07pm UTC](https://community.gemsofwar.com/t/ps4-joining-a-guild-not-rewarding-trophy/17652/1 "2017-01-03T12:07:19Z")
Hi all I’m a somewhat active member of a Playstation forum and we had several reports that users didn’t get the trophy for joining a guild. There was no mentioning whether the trophy’s been glitchy since the last update or of it’s something else or whether the trophy is achievable when creating a guild rather than joining one. Anyways, just wanted to inquire here before I let our users know what’s going on. If nothing else, I’ll let 'em know to write tickets to 505 support. Thanks in advance. - Theophobos ---
**Author:** ![FranklynStreet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/franklynstreet/32/16746_2.png) [@FranklynStreet](https://community.gemsofwar.com/u/FranklynStreet)\ **Post date:** [January 9, 2017, 6:19pm UTC](https://community.gemsofwar.com/t/ps4-joining-a-guild-not-rewarding-trophy/17652/2 "2017-01-09T18:19:53Z")
I’ve had the same issue. I’ve been a part of two guilds now, and the trophy still has not unlocked. Devs, please fix this. ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [January 10, 2017, 12:45am UTC](https://community.gemsofwar.com/t/ps4-joining-a-guild-not-rewarding-trophy/17652/3 "2017-01-10T00:45:52Z")
A ticket to support is the best option in this case I believe. ---
**Author:** ![FranklynStreet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/franklynstreet/32/16746_2.png) [@FranklynStreet](https://community.gemsofwar.com/u/FranklynStreet)\ **Post date:** [January 10, 2017, 10:44pm UTC](https://community.gemsofwar.com/t/ps4-joining-a-guild-not-rewarding-trophy/17652/4 "2017-01-10T22:44:49Z")
I’ve submitted a ticket, and was told to do the following. By all means, if this is affecting you, you may want to try this. However, neither rebuilding the database or deleting & reinstalling the game fixed the problem. I’ve now been told support will talk to the devs because they’ve never heard of this being a problem before. Waiting on the ticket, hopefully not too long. "PS4 / Rebuild Database 1. Turn off the PlayStation 4 by pressing the power button on the front panel. The power indicator will blink for a few moments before turning off 2. Once the PlayStation 4 is off, press and hold the power button. Release it after you’ve heard two beeps: one when you initially press, and another 7 seconds later 3. Connect the DualShock 4 controller with the provided USB cable and press the PS button on the controller 4. Select “Rebuild Database” from the menu. This scans the drive and creates a new database of all content NOTE: If after trying the above steps, you are still having issues, you will have to try the following to get back into the game: PS4 / Delete Game Data / Re-Install 1. Select “Settings” 2. Select “System Storage Management” 3. Select “Applications” 4. Highlight the game 5. Press the “OPTIONS” button on the controller 6. Select “Delete” 7. Reinstall the game. Please keep in mind that you should not lose any of your save data." ---
**Author:** ![Theophobos](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@Theophobos](https://community.gemsofwar.com/u/Theophobos)\ **Post date:** [January 11, 2017, 8:49pm UTC](https://community.gemsofwar.com/t/ps4-joining-a-guild-not-rewarding-trophy/17652/5 "2017-01-11T20:49:34Z")
Thanks for your answer, Franklyn. It’s better than nothing. If you permit, I’ll copy/paste your rebuild/reinstall guide to let our users try this out. Will also advise 'em to create tickets themselves. If enough users write bug reports, something will come out of it. ---
**Author:** ![Theophobos](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@Theophobos](https://community.gemsofwar.com/u/Theophobos)\ **Post date:** [February 16, 2017, 1:36pm UTC](https://community.gemsofwar.com/t/ps4-joining-a-guild-not-rewarding-trophy/17652/6 "2017-02-16T13:36:56Z")
Any news on this one? According to PSNProfiles, the last person to earn the trophy **Team Player** got the trophy on Dec 15th 2016 (check [here](https://psnprofiles.com/trophy/4046-gems-of-war/13-team-player)). This is definitely glitched. EDIT: Nevermind, I wrote a ticket directly to 505. EDIT 2: Nevermind again, the latest patch has fixed the bug. Too bad this post has been created like 2 months ago and no mod has reacted to it (communication skills, anyone?). ---
**Author:** ![FranklynStreet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/franklynstreet/32/16746_2.png) [@FranklynStreet](https://community.gemsofwar.com/u/FranklynStreet)\ **Post date:** [March 6, 2017, 7:24pm UTC](https://community.gemsofwar.com/t/ps4-joining-a-guild-not-rewarding-trophy/17652/7 "2017-03-06T19:24:53Z")
This bug is indeed fixed with the latest patch that just went live last week.